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Client Advocate Jobs in Houston, TX (NOW HIRING)

Parkhill

Client Advocate

Houston, TX · On-site

Overview The Client Advocate focuses on driving regional growth by developing and executing business development and government relations strategies in collaboration with regional leadership. It ...

Parkhill

Client Advocate

Houston, TX · On-site

The Client Advocate focuses on driving regional growth by developing and executing business development and government relations strategies in collaboration with regional leadership. It involves ...

Parkhill

Client Advocate

Houston, TX

Overview The Client Advocate focuses on driving regional growth by developing and executing business development and government relations strategies in collaboration with regional leadership. It ...

WTW inc.

Surety Sr. Client Advocate

Houston, TX · On-site

Description The Surety Client Advocate oversees all account management activities to reach strategic client service, retention and sales objectives. In this role you will work closely with the other ...

On Shore

Client Success Associate

Houston, TX · On-site

Serve as the client's advocate and main point of contact for all platform-related needs. Coordinate and work cross-functionally with internal departments (ie: product, sales, engineering) to resolve ...

HMG Careers

Remote Client Sales Advocate

Houston, TX · Remote

$69K/yr

Residual income opportunities through client renewals * Unionized position with stock options * Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing training ...

Baylor College of Medicine

Case Worker

Houston, TX · On-site

$47K - $56K/yr

Serves as client advocate to community service providers to facilitate client access to needed services. * Maintains client case files, including all required reports and statistics on each client ...

New

Unbound Now

Advocate (CSEY)

Houston, TX

Advocate Job Status:Full-time, Exempt, Grant-supported (1 year, but plan to apply for continuance ... for client transportation or training. Working conditions: Some work is performed in a normal ...

Unbound Now

Advocate (CSEY)

Houston, TX · On-site

Advocate Job Status: Full-time, Exempt, Grant-supported (1 year, but plan to apply for continuance ... for client transportation or training. Working conditions: Some work is performed in a normal ...

Unbound Now

Advocate (CSEY)

Houston, TX · On-site

Advocate Job Status: Full-time, Exempt, Grant-supported (1 year, but plan to apply for continuance ... for client transportation or training. Working conditions: Some work is performed in a normal ...

YMCA of Greater Houston

TPAP Case Advocate

Houston, TX · On-site

$50K/yr

Perform client intake screenings and conduct assessments to determine service needs, such as basic ... Advocate will provide or arrange transportation when necessary to facilitate client services. Other ...

YMCA

TPAP Case Advocate

Houston, TX · On-site

Perform client intake screenings and conduct assessments to determine service needs, such as basic ... Advocate will provide or arrange transportation when necessary to facilitate client services. Other ...

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Client Advocate information

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How much do client advocate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for client advocate in Houston, TX is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $22.50 per hour, depending on experience, location, and employer.

What is a client advocate?

Client Advocates are professionals who act as liaisons between clients and organizations, ensuring that clients' needs and concerns are understood and addressed effectively. They provide support, answer questions, resolve issues, and help clients navigate processes or services. Client Advocates are commonly found in industries such as healthcare, legal services, finance, and customer service, where client satisfaction is crucial. Their primary goal is to ensure positive client experiences and foster long-term relationships between clients and the company.

What are some common challenges faced by client advocates and how can they be addressed?

Client Advocates often encounter challenges such as managing diverse client needs, balancing multiple cases, and navigating complex organizational processes. To address these, effective communication and strong organizational skills are essential, as is the ability to remain empathetic while maintaining professional boundaries. Regular collaboration with internal teams and ongoing professional development can help Client Advocates provide the best support and ensure positive client outcomes.

What are the key skills and qualifications needed to thrive as a client advocate, and why are they important?

To thrive as a Client Advocate, you need a solid understanding of client services, problem-solving abilities, and experience in customer-facing roles, often supported by a relevant degree or training in social work, communications, or a related field. Familiarity with CRM software, case management systems, and basic office tools is typically required. Excellent interpersonal skills, active listening, and empathy help build trust and effectively address client concerns. These skills are essential for ensuring client satisfaction, resolving issues efficiently, and building long-term relationships.

What is the difference between Client Advocate vs Customer Service Representative?

AspectClient AdvocateCustomer Service Representative
Required CredentialsTypically requires a bachelor's degree in a related field; certifications in customer relations or advocacy are commonHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentOften in healthcare, legal, or nonprofit settings; involves direct client interaction and advocacyPrimarily in retail, call centers, or service industries; focuses on assisting customers with inquiries and issues
Employer & Industry UsageUsed by healthcare providers, legal firms, and advocacy organizationsCommon across retail, telecom, banking, and hospitality sectors

While both roles involve assisting clients or customers, a Client Advocate typically works in specialized settings advocating for clients' needs, often requiring specific credentials. In contrast, a Customer Service Representative handles general inquiries and support in various industries. The roles differ mainly in scope, environment, and expertise required.

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Client Advocate jobs near you
Infographic showing various Client Advocate job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 74% Physical, 4% Hybrid, and 22% Remote job distribution, with an average salary of $43,131 per year, or $20.7 per hour.

Client Advocate

Parkhill

Houston, TX • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted yesterday

Job description

Overview
The Client Advocate focuses on driving regional growth by developing and executing business development and government relations strategies in collaboration with regional leadership. It involves building strong relationships with clients, public officials, and industry partners while identifying infrastructure funding opportunities and influencing public policy to support Parkhill's long-term goals. This is a full-time position paid bi-weekly on a salary basis.
Life at Parkhill
At Parkhill, Building Community is the reason we exist. We invest in extraordinary people who love investing in their communities. We are more than planners, architects, and engineers - we are neighbors who choose to live and work in the communities we serve.
Increase your impact with our team of passionate collaborators. Whether you are a recent graduate with untapped potential or a professional with proven experience, we invite you to discover a career path designed for you.
Parkhill is one of the largest architectural and engineering firms in the Southwest with 14 offices located throughout Texas, New Mexico, and Oklahoma.
Responsibilities
  • Works with Regional Business Development Leaders to execute business development and government relations strategies that drive growth within the regions we serve
  • Builds long-term relationships with clients, teaming partners and industry leaders through high level communication, events and value-added advisory services
  • Develops and maintains relationships with elected officials, government agencies, and regulatory bodies
  • Serves as the primary liaison between the firm and local, state, and/or federal government stakeholders within a region or service line
  • Researches and tracks infrastructure funding opportunities, public policy trends, and regulations affecting planning, design, and construction and provides economic, budget, and public policy analysis to leadership
  • Represents Parkhill at selective council / commission meetings / conferences / seminars
  • Works closely with regional and sector business development teams to help drive an elite client experience for existing clients
  • Utilizes client relationship management system (CRM) to document leads/opportunities, client information, and client contacts
  • Organizes and leads local client hospitality events

Qualifications
  • Bachelor's or Master's degree in Business (or a related field) from an accredited college or university
  • Minimum of 15 years of experience specializing in client relations or account management, preferably in engineering, architecture or consulting environment
  • Strong network with public sector agencies, elected officials, and industry associations
  • Proven success in developing and winning government contracts or public-sector projects
  • Excellent communication, negotiation, and relationship-building skills
  • Ability to navigate political, regulatory, and procurement environments effectively
  • Familiarity with federal, state, and municipal funding streams, procurement processes, and compliance requirements

Benefits and Perks
We offer a comprehensive benefits program that supports the whole person. Our benefits include:
  • Life Balance: hybrid/flexible work schedules, flexible work environment, generous PTO, paid holidays.
  • Investing in Your Future Growth: specialized training, continuing education, professional licensing, intern development programs, University of Parkhill.
  • Competitive Benefits: Multiple health plan options, FSA for dependent care, HSA contributions, employer 401k contribution, employer-paid basic life, short/long term disability coverage, performance bonuses.
  • Well-Being: mental health care, culture committees, wellness program, charitable giving match.

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