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Client Advocate Jobs (NOW HIRING)

Barasch & McGarry

Client Advocate

Manhattan, NY · On-site

$55K - $80K/yr

PURPOSE The Client Advocate supports clients throughout the Victim Compensation Fund (VCF) process by serving as their primary point of contact, helping them gather required documentation, and ...

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CORA

Client Advocate

San Mateo, CA · On-site

$25 - $26/hr

Client Advocate - Housing and Safe House Position Description Status : FT Hourly Reports To: Residential Program Coordinator Schedule of Hours: Monday - Friday, 8 AM - 4 PM Possible Percentage of ...

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greenpath, inc.

Client Advocate

Marquette, MI · On-site

As a Client Advocate , you'll be the first point of contact for individuals seeking financial support and guidance through GreenPath's services. This role is ideal for those who excel in fast‑paced ...

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greenpath, inc.

Client Advocate

Detroit, MI · On-site

As a Client Advocate , you'll be the first point of contact for individuals seeking financial support and guidance through GreenPath's services. This role is ideal for those who excel in fast‑paced ...

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greenpath, inc.

Client Advocate

Nashville, TN · On-site

As a Client Advocate , you'll be the first point of contact for individuals seeking financial support and guidance through GreenPath's services. This role is ideal for those who excel in fast‑paced ...

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greenpath, inc.

Client Advocate

Battle Creek, MI · On-site

As a Client Advocate , you'll be the first point of contact for individuals seeking financial support and guidance through GreenPath's services. This role is ideal for those who excel in fast‑paced ...

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greenpath, inc.

Client Advocate

Columbus, OH · On-site

As a Client Advocate , you'll be the first point of contact for individuals seeking financial support and guidance through GreenPath's services. This role is ideal for those who excel in fast‑paced ...

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greenpath, inc.

Client Advocate

Ypsilanti, MI · On-site

As a Client Advocate , you'll be the first point of contact for individuals seeking financial support and guidance through GreenPath's services. This role is ideal for those who excel in fast‑paced ...

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The Hollister Group

Client Advocate

Boston, MA · On-site

$17/hr

Our client, a respected nonprofit organization, is seeking a dedicated contract Bilingual Client Advocate (English/Russian speaking) for approximately 3+ months. In this role, you will support ...

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Hilbgroup

Client Advocate

Hunt Valley, MD · On-site

$50K/yr

The Hilb Group is currently seeking a motivated and ambitious Client Advocate who has a focus in handling transportation accounts to join our team. This position will report to our agency located in ...

greenpath, inc.

Client Advocate

Farmington, MI · On-site

As a Client Advocate , you'll be the first point of contact for individuals seeking financial support and guidance through GreenPath's services. This role is ideal for those who excel in fast‑paced ...

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greenpath, inc.

Client Advocate

Orlando, FL · On-site

As a Client Advocate , you'll be the first point of contact for individuals seeking financial support and guidance through GreenPath's services. This role is ideal for those who excel in fast‑paced ...

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greenpath, inc.

Client Advocate

Madison, WI · On-site

As a Client Advocate , you'll be the first point of contact for individuals seeking financial support and guidance through GreenPath's services. This role is ideal for those who excel in fast‑paced ...

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greenpath, inc.

Client Advocate

Great Falls, MT · On-site

As a Client Advocate , you'll be the first point of contact for individuals seeking financial support and guidance through GreenPath's services. This role is ideal for those who excel in fast‑paced ...

Apply Early

greenpath, inc.

Client Advocate

Harlingen, TX · On-site

As a Client Advocate , you'll be the first point of contact for individuals seeking financial support and guidance through GreenPath's services. This role is ideal for those who excel in fast‑paced ...

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Client Advocate information

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$14

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$47

How much do client advocate jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for client advocate in the United States is $21.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.56 per hour, depending on experience, location, and employer.

What is the role of a client advocate?

A client advocate is responsible for representing and supporting clients' needs, ensuring they receive quality service and their concerns are addressed. They often communicate with clients, resolve issues, and collaborate with internal teams to improve client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a Client Advocate, and why are they important?

To thrive as a Client Advocate, you need a solid understanding of client services, problem-solving abilities, and experience in customer-facing roles, often supported by a relevant degree or training in social work, communications, or a related field. Familiarity with CRM software, case management systems, and basic office tools is typically required. Excellent interpersonal skills, active listening, and empathy help build trust and effectively address client concerns. These skills are essential for ensuring client satisfaction, resolving issues efficiently, and building long-term relationships.

What is the difference between Client Advocate vs Customer Service Representative?

AspectClient AdvocateCustomer Service Representative
Required CredentialsTypically requires a bachelor's degree in a related field; certifications in customer relations or advocacy are commonHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentOften in healthcare, legal, or nonprofit settings; involves direct client interaction and advocacyPrimarily in retail, call centers, or service industries; focuses on assisting customers with inquiries and issues
Employer & Industry UsageUsed by healthcare providers, legal firms, and advocacy organizationsCommon across retail, telecom, banking, and hospitality sectors

While both roles involve assisting clients or customers, a Client Advocate typically works in specialized settings advocating for clients' needs, often requiring specific credentials. In contrast, a Customer Service Representative handles general inquiries and support in various industries. The roles differ mainly in scope, environment, and expertise required.

How can I make 2000 a week working from home?

A Client Advocate can potentially earn $2,000 a week by handling high-volume client communications, providing exceptional service, and working flexible hours. Increasing income may involve gaining specialized skills, certifications, or working for companies that offer commission or performance-based bonuses, often requiring strong communication and problem-solving abilities.

What are some common challenges faced by Client Advocates and how can they be addressed?

Client Advocates often encounter challenges such as managing diverse client needs, balancing multiple cases, and navigating complex organizational processes. To address these, effective communication and strong organizational skills are essential, as is the ability to remain empathetic while maintaining professional boundaries. Regular collaboration with internal teams and ongoing professional development can help Client Advocates provide the best support and ensure positive client outcomes.

Can you get paid to be an advocate?

Yes, client advocates are typically paid employees who earn a salary or hourly wage for their work supporting clients, resolving issues, and providing guidance. Compensation depends on the employer, experience, and location, and may include benefits such as health insurance and paid time off.

What jobs pay 4000 a week without a degree?

A Client Advocate role typically does not pay $4,000 a week without significant experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales positions, real estate brokers, or certain entrepreneurial ventures, but they usually require strong communication skills, industry knowledge, or licensing. Most roles offering such income levels rely on performance-based pay, commissions, or business ownership rather than formal education alone.

What are Client Advocates?

Client Advocates are professionals who act as liaisons between clients and organizations, ensuring that clients' needs and concerns are understood and addressed effectively. They provide support, answer questions, resolve issues, and help clients navigate processes or services. Client Advocates are commonly found in industries such as healthcare, legal services, finance, and customer service, where client satisfaction is crucial. Their primary goal is to ensure positive client experiences and foster long-term relationships between clients and the company.
More about Client Advocate jobs
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Client Advocate jobs near you
Infographic showing various Client Advocate job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $45,186 per year, or $21.7 per hour.
Client Advocate

Client Advocate

Barasch & McGarry

Manhattan, NY • On-site

$55K - $80K/yr

Full-time

Posted 21 days ago

Be an early applicant

Job description

PURPOSE
The Client Advocate supports clients throughout the Victim Compensation Fund (VCF) process by serving as their primary point of contact, helping them gather required documentation, and navigate program requirements. Client Advocates protect client rights by following program requirements, maintaining precise documentation, and supporting alignment with evolving federal program policies. They contribute to successful client outcomes through high-quality work, collaborating cross-functionally, and demonstrating empathy, and communication excellence.
JOB RESPONSIBILITIES
 
  • Serve as the primary point of contact for assigned clients; clearly communicate expectations with compassion and professionalism.
  • Collect and process required documentation from clients and third-party organizations with accuracy and confidentiality.
  • Accurately record and maintain case information in internal systems.
  • Submit and support client requests (applications, amendments, expedited requests, additional inquiries) in accordance with program rules and within service level agreement.
  • Respond to client and internal requests in a timely and prioritized manner, balancing daily tasks, deadlines, and broader team goals.
  • Collaborate with Supervisors, Attorneys, and other departments to ensure accurate and complete claim work.
  • Utilize CMS and other third-party portals while adhering to data-security and confidentiality standards.
  • Submit escalations and requests through designated systems and follow internal approval workflows to minimize delays in client outcomes.
  • Maintain workflow discipline and contribute to process consistency.
  • Adapt to evolving WTC Health Program, VCF, and internal policy requirements to ensure alignment with current program expectations.
  • Manage sensitive client interactions with empathy, professionalism, and emotional intelligence to build trust and reduce client stress.
  • Communicate progress, challenges, and client insights to leadership.
  • Participate in continuous improvement efforts by identifying opportunities to streamline processes or enhance client experience.
  • Disclaimer: There are several focuses within the Client Advocate role, but the core functions of the role remain consistent regardless of focus area.
  • Perform other duties as assigned.

JOB REQUIREMENTS
Education & Experience
  • Bachelor’s degree preferred, not required
  • 2+ years client-facing experience preferred
Core Skills
Time Management & Prioritization — effectively manages multiple priorities, deadlines, and client needs in a fast-paced environment
  • Client Experience Mindset — delivers empathetic, high-quality service that builds trust and supports a positive client journey
  • Excellent Verbal + Written Communication
  • Technology Adaptability; Comfortable Learning New Platforms and Tools
  • Ability to work cross-functionally
  • Team-oriented with strong ethical conduct
  • Must work on-site Monday–Thursday; Friday optional remote
​​​​​​​​​​​​​​COMPENSATION
$55,000 - $80,000
WHO WE ARE:
Barasch & McGarry is proud to be the nation’s leading advocate for the 9/11 community, representing more 9/11 victims than any other law firm. No one has filed more claims with the Victim Compensation Fund or helped more people enroll in the free World Trade Center Health Program. With their office steps from Ground Zero, they felt the impact that day and continue to feel it today through their work with more than 25,000 members of the 9/11 community.
Barasch & McGarry (the “Firm”) is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. The Firm strictly prohibits and does not tolerate discrimination against employees, applicants, interns, or any other covered persons because of age, race, creed, color, religion, sex, including pregnancy, gender, actual or perceived gender identity or expression, including status as a transgender individual, actual or perceived sexual orientation, national origin, citizenship or immigration status, marital status, familial status, caregiver status, partnership status, unemployment status, military status, including past, current, or prospective service in the uniformed services, genetic information, domestic violence victim status, sexual or reproductive health decision making, actual or perceived physical or mental disability, height, weight, credit history, or any other characteristic protected under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

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