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Client Advocate Jobs (NOW HIRING)

The Hollister Group

Client Advocate

Boston, MA · On-site

$17/hr

Client Advocate Our client, a respected nonprofit organization, is seeking a dedicated contract Bilingual Client Advocate (English/Russian speaking) for approximately 3+ months. In this role, you ...

CORA

Client Advocate

San Mateo, CA · On-site

$25 - $26/hr

The Client Advocate is responsible for providing a safe, healthy and welcoming environment for residents. Services provided are voluntary and include safety planning, peer counseling, case management ...

Aptean

Client Advocate

Alpharetta, GA · On-site

About the role The Client Advocate serves as the primary relationship owner for an assigned portfolio of customers, managing the full renewal and payment lifecycle across all products and services.

Aptean

Client Advocate

Alpharetta, GA · On-site

About the role The Client Advocate serves as the primary relationship owner for an assigned portfolio of customers, managing the full renewal and payment lifecycle across all products and services.

Aptean

Client Advocate

Alpharetta, GA

About the role The Client Advocate serves as the primary relationship owner for an assigned portfolio of customers, managing the full renewal and payment lifecycle across all products and services.

Aptean

Client Advocate

Alpharetta, GA

About the role The Client Advocate serves as the primary relationship owner for an assigned portfolio of customers, managing the full renewal and payment lifecycle across all products and services.

Serenity Mental Health Centers

Client Advocate

Lehi, UT · On-site

Client Advocate Location: Lehi, UT Employment Type : Full-Time ONSITE Serenity is growing its client-facing team and we're looking for a Client Advocate who knows how to make people feel informed ...

Upstate Veterinary Specialties

Client Advocate

Latham, NY · On-site

$21 - $28/hr

We're seeking a friendly, organized, and highly communicative Client Advocate to serve as the voice and support system for pet owners throughout their hospital experience. What You'll Do * Serve as ...

Aptean

Client Advocate

Alpharetta, GA · On-site

About the role The Client Advocate serves as the primary relationship owner for an assigned portfolio of customers, managing the full renewal and payment lifecycle across all products and services.

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How much do client advocate jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for client advocate in the United States is $21.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Advocate, and why are they important?

To thrive as a Client Advocate, you need a solid understanding of client services, problem-solving abilities, and experience in customer-facing roles, often supported by a relevant degree or training in social work, communications, or a related field. Familiarity with CRM software, case management systems, and basic office tools is typically required. Excellent interpersonal skills, active listening, and empathy help build trust and effectively address client concerns. These skills are essential for ensuring client satisfaction, resolving issues efficiently, and building long-term relationships.

What do client advocates do?

A client advocate is responsible for representing and supporting clients by addressing their needs, resolving issues, and ensuring satisfaction. They communicate with clients, provide information about services or products, and collaborate with internal teams to resolve problems efficiently. Strong communication skills and knowledge of company policies are essential for success in this role.

What is the difference between Client Advocate vs Customer Service Representative?

AspectClient AdvocateCustomer Service Representative
Required CredentialsTypically requires a bachelor's degree in a related field; certifications in customer relations or advocacy are commonHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentOften in healthcare, legal, or nonprofit settings; involves direct client interaction and advocacyPrimarily in retail, call centers, or service industries; focuses on assisting customers with inquiries and issues
Employer & Industry UsageUsed by healthcare providers, legal firms, and advocacy organizationsCommon across retail, telecom, banking, and hospitality sectors

While both roles involve assisting clients or customers, a Client Advocate typically works in specialized settings advocating for clients' needs, often requiring specific credentials. In contrast, a Customer Service Representative handles general inquiries and support in various industries. The roles differ mainly in scope, environment, and expertise required.

How to get hired as a patient advocate?

To become a patient advocate, candidates typically need a background in healthcare, social work, or related fields, along with strong communication and advocacy skills. Relevant certifications, such as Certified Patient Advocate (CPA), can enhance job prospects. Experience working with patients or in healthcare settings is often preferred by employers.

How can I make 2000 a week working from home?

A Client Advocate working from home can potentially earn $2,000 weekly by handling a high volume of client interactions, providing excellent service, and working flexible hours. Increasing income may involve developing strong communication skills, using customer relationship management (CRM) tools, and gaining experience or certifications in client support. Earning this level of income typically requires full-time commitment and efficient time management.

What are some common challenges faced by Client Advocates and how can they be addressed?

Client Advocates often encounter challenges such as managing diverse client needs, balancing multiple cases, and navigating complex organizational processes. To address these, effective communication and strong organizational skills are essential, as is the ability to remain empathetic while maintaining professional boundaries. Regular collaboration with internal teams and ongoing professional development can help Client Advocates provide the best support and ensure positive client outcomes.

What is the main role of an advocate?

A client advocate's main role is to support and represent clients' interests by providing information, guidance, and assistance to ensure their needs are met. They often communicate with service providers, resolve issues, and help clients navigate complex systems or processes. Strong communication and problem-solving skills are essential in this role.

What are Client Advocates?

Client Advocates are professionals who act as liaisons between clients and organizations, ensuring that clients' needs and concerns are understood and addressed effectively. They provide support, answer questions, resolve issues, and help clients navigate processes or services. Client Advocates are commonly found in industries such as healthcare, legal services, finance, and customer service, where client satisfaction is crucial. Their primary goal is to ensure positive client experiences and foster long-term relationships between clients and the company.
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Client Advocate jobs near you
Infographic showing various Client Advocate job openings in the United States as of June 2026, with employment types broken down into 1% Internship, 1% As Needed, 68% Full Time, 17% Part Time, 12% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,186 per year, or $21.7 per hour.
Client Advocate

Client Advocate

Albuquerque Health Care for the Homeless

Albuquerque, NM

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Since 1985, Albuquerque Health Care for the Homeless has dedicated its mission exclusively to providing services to people experiencing homelessness. AHCH provides a distinctive continuum of integrated care through outreach and site-based services to address the health-related causes and consequences of homelessness. Our vision is to live in a world that is just and without homelessness. We believe that homelessness is an issue that can be solved through access to quality health care, adequate and affordable housing, and a living wage.


We are looking for a Client Advocate to join our team in operating and maintaining our Resource Center, under the supervision of the Resource Center Coordinator. Our Client Advocates maintain a warm and welcoming environment while working to meet immediate needs that help restore the dignity of our clients. In this position, you will have the opportunity to make a difference by working directly with clients to identify appropriate resources, social service referrals, and assistance programs, both within the organization and externally in the community. In addition to working in the Resource Center, Client Advocates also provide support to other programs onsite and in outreach settings as needed. If this sounds fun and exciting, we welcome you to apply!


Duties and Responsibilities:

  • Performs daily tasks to maintain space, equipment, supplies, and resources in the Resource Center.
  • Maintains a warm and welcoming environment for clients and representatives from other community resources.
  • Provides administrative and clerical support for Resource Center, including answering phones, maintaining files, organizing and stocking supplies, monitoring client usage of phones, computers, and showers.
  • Identifies social needs, make referrals and provide assistance to assist in access to appropriate social services, resources, benefits, and support networks.
  • Assists clients in applications for housing, motel vouchers, public benefits (Medicaid and SNAP) and State ID/Birth Certificates.
  • Completes required documentation and data entry tasks.
  • Participates in agency outreaches as needed.
  • Complies with organization policies and procedures.


Minimum Qualifications:

  • High school diploma or equivalent
  • Relevant work or volunteer experience in social services or direct customer service


Preferred Qualifications:

  • Associate Degree in Human Services or related field
  • Experience working with underserved populations, experience working with persons experiencing behavioral health issues or lived experience of behavioral health recovery.
  • Knowledge of Social Service resources in Albuquerque.
  • Bi-lingual Spanish/English



All benefits start the month after you begin work:


  • Low cost medical, vision, and dental insurance with health club membership
  • Life insurance and Accidental Death and Dismemberment fully paid for by organization
  • Long Term Disability fully paid for by organization
  • Paid Time Off - 24 days in first year of employment
  • Catastrophic Sick Time accrual
  • 7 Paid holidays
  • Health Care and Dependent Care Flexible Spending Accounts
  • 401k with employer match
  • Student loan forgiveness eligible

We're an equal opportunity employer. All applicants will beconsidered for employment without attention to race, color,religion, sex, sexual orientation, gender identity, national origin,veteran or disability status.


This organization participates in E-Verify.

Apply