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Bdc Representative Jobs (NOW HIRING)

BDC Representative

Virginia Beach, VA

$13.25 - $17.75/hr

Service BDC Representative Department : Service | Business Development Center (BDC) Job Overview The Service Business Development Center (BDC) Representative plays a critical role in supporting the ...

BDC Representative

Virginia Beach, VA · On-site

$13.25 - $17.75/hr

Service BDC Representative Department : Service | Business Development Center (BDC) Job Overview The Service Business Development Center (BDC) Representative plays a critical role in supporting the ...

BDC Representative

North Riverside, IL · On-site

$16 - $18/hr

Come join our team at Castle Buick GMC in Riverside as a BDC Representative. What's In It For you: * 401(K) with company match * Major medical (50% employee paid premium), Dental, Vision insurance ...

Come join our team at Castle Buick GMC in Riverside as a BDC Representative. What's In It For you: * 401(K) with company match * Major medical (50% employee paid premium), Dental, Vision insurance ...

Come join our team at Castle Buick GMC in Riverside as a BDC Representative. What's In It For you: * 401(K) with company match * Major medical (50% employee paid premium), Dental, Vision insurance ...

BDC Representative

Lakeland, FL

$13.50 - $18/hr

Experienced BDC Representative - SBC Lakeland SBC Lakeland is seeking an experienced and motivated Business Development Center (BDC) Representative to join our growing team. The ideal candidate will ...

BDC Representative

Rockaway, NJ · On-site

$60K - $90K/yr

BDC Representative Qualifications: * 1-2 years of experience; experience in an automotive setting preferred * Confident, pleasant, and professional phone voice * Possess time management skills and be ...

Apply Early

Come join our team at Castle Buick GMC in Riverside as a BDC Representative. What's In It For you: * 401(K) with company match * Major medical (50% employee paid premium), Dental, Vision insurance ...

BDC representative

Palatine, IL · On-site

$15 - $20/hr

Business Development Center (BDC) Representative McGrath Arlington Kia - Palatine, IL McGrath Arlington Kia is growing, and we're looking for an experienced BDC Representative to join our team as we ...

BDC Representative

Mcallen, TX · On-site

$40K/yr

Job Type Full-time Description In the role of a BDC representative, you will drive growth by developing and nurturing business relationships with present and future customers. You will coordinate ...

BDC REPRESENTATIVE

Pharr, TX · On-site

$12.25 - $16.25/hr

Business Development Center (BDC) Representative The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and ...

BDC REPresentative

Laredo, TX

$13.25 - $17.50/hr

Business Development Center (BDC) Representative The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and ...

Apply Early

Business Development Center (BDC) Representative The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and ...

Apply Early

BDC REPRESENTATIVE

Pharr, TX

$12.25 - $16.25/hr

Business Development Center (BDC) Representative The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and ...

Apply Early

BDC REPresentative

Laredo, TX · On-site

$12.75 - $17/hr

Business Development Center (BDC) Representative The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and ...

BDC REPRESENTATIVE

Brownsville, TX

$13 - $17.25/hr

Business Development Center (BDC) Representative The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and ...

Apply Early

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Bdc Representative information

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$9

$18

$29

How much do bdc representative jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for bdc representative in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Bdc Representative vs Customer Service Representative?

AspectBdc RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma, CRM familiarityHigh school diploma, communication skills
Work EnvironmentDealerships, automotive industryVarious industries, call centers, retail
Employer & Industry UsageAuto dealerships, sales-focusedBroad, customer-focused roles
Common Search & ComparisonYesYes

The main difference is that a Bdc Representative primarily works in automotive dealerships, focusing on lead generation and appointment setting, while a Customer Service Representative works across various industries, handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but the Bdc Representative often requires familiarity with CRM systems and sales processes specific to the automotive industry.

What is the difference between a sales rep and a BDC representative?

A BDC (Business Development Center) representative primarily handles inbound and outbound customer inquiries, schedules appointments, and qualifies leads, focusing on lead generation and customer follow-up. A sales representative actively works to close deals, present vehicles, negotiate prices, and finalize sales, often requiring strong product knowledge and sales skills. Both roles may use CRM tools and require communication skills, but their primary functions differ within the sales process.

How do BDC agents get paid?

BDC (Business Development Center) representatives typically earn a combination of base salary and commissions or bonuses based on their performance, such as generating leads or setting appointments. Compensation structures can vary by dealership but often include incentives tied to sales or customer engagement metrics.

What are BDC Representatives?

BDC Representatives, or Business Development Center Representatives, are professionals who typically work in car dealerships to manage incoming and outgoing customer communications. They handle phone calls, emails, and online inquiries, schedule appointments, and follow up with potential and existing customers to generate leads and support the sales team. Their main goal is to enhance customer experience and contribute to the dealership's sales growth by ensuring effective communication between customers and the sales department.

How does a BDC Representative typically interact with sales and service teams to ensure a seamless customer experience?

BDC Representatives play a vital role in bridging communication between customers and dealership sales or service teams. They handle inbound and outbound customer inquiries, schedule appointments, and follow up on leads, ensuring all information is accurately relayed to the appropriate department. Regular collaboration with sales and service staff helps resolve customer concerns quickly and ensures that appointments and follow-ups are managed efficiently. This teamwork not only improves the overall customer experience but also helps drive dealership goals.

What is a BDC representative?

A BDC (Business Development Center) representative is responsible for handling customer inquiries, scheduling appointments, and generating leads primarily through phone calls and emails. They often use customer relationship management (CRM) tools and need strong communication skills to support dealership sales teams.

What are the key skills and qualifications needed to thrive as a BDC Representative, and why are they important?

To thrive as a BDC Representative, strong communication skills, customer service aptitude, and basic computer literacy are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Outstanding organizational skills, resilience, and a positive attitude help candidates excel in this fast-paced, customer-focused environment. These skills enable BDC Representatives to efficiently manage leads, build customer relationships, and drive sales success for the dealership.

What is the highest paying job in a dealership?

In a dealership, the highest paying roles are typically management positions such as General Manager or Dealer Principal, who oversee operations and sales. These roles often earn six-figure salaries and may include bonuses based on performance, requiring strong leadership, industry experience, and financial acumen.
More about Bdc Representative jobs
What cities are hiring for Bdc Representative jobs? Cities with the most Bdc Representative job openings:
What states have the most Bdc Representative jobs? States with the most job openings for Bdc Representative jobs include:
What job categories do people searching Bdc Representative jobs look for? The top searched job categories for Bdc Representative jobs are:
Infographic showing various Bdc Representative job openings in the United States as of June 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

$16 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


Job description

BDC Representative 

Do you enjoy helping people? Would you like to create a better service experience from the first conversation with a  customer? Come join our team at Castle Autoplex, McHenry as a BDC Representative.  

What’s In It For you: 

  • 401(K) with company match 
  • Major medical (50% employee paid premium), Dental, Vision insurance options 
  • Voluntary Benefits (Accident, Critical Illness, Disability, and more) 
  • Life Insurance 
  • Paid Time Off 
  • Employee vehicle purchase discounts 
  • Career advancement
  • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being 

What You’ll Do: 

  • Answer customer calls and establish follows-up with sales appointments 
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates • Provide customers with initial product information and direct them to the appropriate dealership resources • Present initial financing options based on customer needs 
  • Follow up with leads that are not ready to make an appointment or no-show 
  • Participate in team and process development sessions – keeping positive relationships with teammates, sales  teams and dealership management 
  • Utilize CRM tracking system daily 

What You Bring to the Team: 

  • Prior experience as a BDC Representative, Call Center Coordinator, or related position 
  • Excellent teammate with collaborative attitude and eagerness to improve 
  • Prompt and courteous demeanor 
  • Positive and hardworking personality 
  • Strong computer skills 
  • Valid driver’s license 

BDC Representative: $16-$18 per hour 

Compensation will be based on performance and experience; pay ranges may vary from displayed amounts To learn more about us visit: https://jointeamcastle.com/ 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age,  sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression,  or any other characteristic protected by federal, state or local laws.