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How much do business development center representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for business development center representative in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

How does a business development center representative typically collaborate with sales and service teams?

Business Development Center Representatives play a vital role in connecting potential customers with the appropriate sales or service departments. They regularly communicate with sales teams to relay qualified leads, set appointments, and provide relevant customer information. Additionally, they often coordinate with service teams to ensure customer inquiries and follow-ups are handled efficiently. This collaborative approach helps streamline the customer journey and ensures a seamless experience from initial contact to final sale or service.

What are the key skills and qualifications needed to thrive as a business development center representative?

To thrive as a Business Development Center Representative, you need strong communication skills, sales acumen, and a high school diploma or equivalent, with some employers preferring experience in customer service or the automotive industry. Familiarity with CRM systems, lead management tools, and telephone systems is typically required. Outstanding active listening, problem-solving abilities, and resilience help you build rapport and convert leads effectively. These skills and qualities are vital for driving customer engagement, meeting sales targets, and supporting overall business growth.

What is the difference between Business Development Center Representative vs Customer Service Representative?

AspectBusiness Development Center RepresentativeCustomer Service Representative
CredentialsHigh school diploma; sales or communication experienceHigh school diploma; customer service skills
Work EnvironmentCall centers, sales offices, client outreachCall centers, retail, support desks
Employer & IndustrySales, marketing, telecommunicationsRetail, service, hospitality
Primary FocusGenerating leads, sales, business growthAssisting customers, resolving issues

While both roles involve communication via phone or email, Business Development Center Representatives focus on sales and expanding business opportunities, whereas Customer Service Representatives prioritize assisting existing customers and resolving issues. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What is a business development center representative?

A Business Development Center Representative (BDC Rep) is a professional who serves as the primary point of contact between a company and its potential customers, often working in industries like automotive sales. Their main responsibilities include handling inbound and outbound calls, responding to online inquiries, scheduling appointments, and nurturing leads to support the sales team. BDC Reps play a crucial role in ensuring a positive customer experience and maximizing sales opportunities by following up with prospects and maintaining accurate records. They typically work in a call center environment and need strong communication and organizational skills.
What states have the most Business Development Center Representative jobs? States with the most job openings for Business Development Center Representative jobs include:
What are popular job titles related to Business Development Center Representative jobs? For Business Development Center Representative jobs, the most frequently searched job titles are:
Business Development Center Representative jobs near you
Infographic showing various Business Development Center Representative job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

Service Business Development Center Representative

Pajouh Automotive Center

Chico, CA

$18/hr

Full-time

Re-posted 1 hour ago

Job description

**Job Title: Service Business Development Center Representative**

**Job Description:**

Are you a motivated and customer-focused professional with a passion for driving business growth? We are seeking a Service Business Development Center Representative to join our dynamic team. In this pivotal role, you will act as the bridge between our services and customers, ensuring an exceptional experience while promoting our business offerings.

**Key Responsibilities:**

- Proactively engage with existing and potential customers to promote our service offerings and identify new business opportunities.
- Develop and maintain relationships with clients by providing exceptional customer service and support.
- Collaborate with different departments to coordinate service delivery and ensure customer satisfaction.
- Manage and update the customer database with accurate and timely information.
- Prepare detailed reports on customer interactions and track progress towards business targets.
- Handle customer inquiries and resolve issues promptly, ensuring a smooth and positive customer experience.

**Qualifications:**

- Proven experience in a customer service or business development role.
- Excellent communication and interpersonal skills.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a collaborative team.
- Strong problem-solving skills and a customer-centric mindset.

**What We Offer:**

- Competitive salary and performance-based incentives.
- Comprehensive benefits package.
- Opportunities for professional growth and development.
- A supportive and inclusive work environment.

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