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How much do business development center representative jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for business development center representative in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

How does a Business Development Center Representative typically collaborate with sales and service teams?

Business Development Center Representatives play a vital role in connecting potential customers with the appropriate sales or service departments. They regularly communicate with sales teams to relay qualified leads, set appointments, and provide relevant customer information. Additionally, they often coordinate with service teams to ensure customer inquiries and follow-ups are handled efficiently. This collaborative approach helps streamline the customer journey and ensures a seamless experience from initial contact to final sale or service.

What are the key skills and qualifications needed to thrive as a Business Development Center Representative, and why are they important?

To thrive as a Business Development Center Representative, you need strong communication skills, sales acumen, and a high school diploma or equivalent, with some employers preferring experience in customer service or the automotive industry. Familiarity with CRM systems, lead management tools, and telephone systems is typically required. Outstanding active listening, problem-solving abilities, and resilience help you build rapport and convert leads effectively. These skills and qualities are vital for driving customer engagement, meeting sales targets, and supporting overall business growth.

What is the difference between Business Development Center Representative vs Customer Service Representative?

AspectBusiness Development Center RepresentativeCustomer Service Representative
CredentialsHigh school diploma; sales or communication experienceHigh school diploma; customer service skills
Work EnvironmentCall centers, sales offices, client outreachCall centers, retail, support desks
Employer & IndustrySales, marketing, telecommunicationsRetail, service, hospitality
Primary FocusGenerating leads, sales, business growthAssisting customers, resolving issues

While both roles involve communication via phone or email, Business Development Center Representatives focus on sales and expanding business opportunities, whereas Customer Service Representatives prioritize assisting existing customers and resolving issues. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What is a Business Development Center Representative?

A Business Development Center Representative (BDC Rep) is a professional who serves as the primary point of contact between a company and its potential customers, often working in industries like automotive sales. Their main responsibilities include handling inbound and outbound calls, responding to online inquiries, scheduling appointments, and nurturing leads to support the sales team. BDC Reps play a crucial role in ensuring a positive customer experience and maximizing sales opportunities by following up with prospects and maintaining accurate records. They typically work in a call center environment and need strong communication and organizational skills.
What states have the most Business Development Center Representative jobs? States with the most job openings for Business Development Center Representative jobs include:
What are popular job titles related to Business Development Center Representative jobs? For Business Development Center Representative jobs, the most frequently searched job titles are:
Business Development Center Representative jobs near you
Infographic showing various Business Development Center Representative job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

Experienced Business Development Center Representative

Phil Long Ford of Motor City

Colorado Springs, CO • On-site

$3.0K - $6.0K/mo

Full-time

Posted 13 days ago

Job description

Phil Long Ford of Motor City is growing, and we are searching for an Experienced BDC Representative to add to our team! We are paying top dollar for an Experience Business Development Center (BDC) Representative with 3 to 5+ years' experience and a proven track record.
Hourly pay: $17 plus Monthly Bonuses based on Monthly Show %, Internet Units Sold, Achieving store forecast, CSI results above Group.
Job Summary:
The BDC Representative is a dealerships most powerful player when it comes to driving sales traffic. This position is responsible for responding to leads generated online by connecting with our clients via phone, text, email or video. The BDC Representative quickly builds a relationship with the customer by finding common ground and scheduling an appointment that shows up at the dealership.
Duties/ Responsibilities:
Assists with incoming Internet and Campaign leads through the VinSolutions CRM
Schedules appointments
Confirm appointments
Book 7 appointments daily
Assist salespeople with VinSolutions CRM training, follow-up and managing their calendars.
Perform other related duties as assigned.
Skills/Abilities:
Passionate about helping others
Driven to hit Daily Goals
Self-motivated
Good with Communication
Education and Experience: We are looking for an Experience Business Development Center (BDC) Representative with 3 to 5+ years' experience and a proven track record. VinSolutions CRM experience is a plus. High school diploma or general education(GED); and three to five+ years related experience and/or training; or equivalent combination of education and experience

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