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Business Development Center Representative Jobs (NOW HIRING)

Davis Chevrolet

Bilingual Sales BDC

Houston, TX · On-site

$26K - $55K/yr

Davis Chevrolet located in Houston, TX is looking for a Business Development Center Representative (BDC) to join our successful team. We are looking for individuals with BDC or Equivalent Call Center ...

Davis Chevrolet

Bilingual Sales BDC

Houston, TX

$26K - $55K/yr

Davis Chevrolet located in Houston, TX is looking for a Business Development Center Representative (BDC) to join our successful team. We are looking for individuals with BDC or Equivalent Call Center ...

Davis Chevrolet

Bilingual Sales BDC

Houston, TX · On-site

$26K - $55K/yr

Davis Chevrolet located in Houston, TX is looking for a Business Development Center Representative (BDC) to join our successful team. We are looking for individuals with BDC or Equivalent Call Center ...

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How much do business development center representative jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for business development center representative in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What does a business development representative do?

A business development representative (BDR) is responsible for identifying and qualifying potential clients or leads to generate new business opportunities. They often conduct outreach through calls, emails, or social media, and use CRM tools to track interactions. BDRs play a key role in supporting sales teams and typically require strong communication skills and knowledge of the company's products or services.

How does a Business Development Center Representative typically collaborate with sales and service teams?

Business Development Center Representatives play a vital role in connecting potential customers with the appropriate sales or service departments. They regularly communicate with sales teams to relay qualified leads, set appointments, and provide relevant customer information. Additionally, they often coordinate with service teams to ensure customer inquiries and follow-ups are handled efficiently. This collaborative approach helps streamline the customer journey and ensures a seamless experience from initial contact to final sale or service.

What are the key skills and qualifications needed to thrive as a Business Development Center Representative, and why are they important?

To thrive as a Business Development Center Representative, you need strong communication skills, sales acumen, and a high school diploma or equivalent, with some employers preferring experience in customer service or the automotive industry. Familiarity with CRM systems, lead management tools, and telephone systems is typically required. Outstanding active listening, problem-solving abilities, and resilience help you build rapport and convert leads effectively. These skills and qualities are vital for driving customer engagement, meeting sales targets, and supporting overall business growth.

What is the difference between Business Development Center Representative vs Customer Service Representative?

AspectBusiness Development Center RepresentativeCustomer Service Representative
CredentialsHigh school diploma; sales or communication experienceHigh school diploma; customer service skills
Work EnvironmentCall centers, sales offices, client outreachCall centers, retail, support desks
Employer & IndustrySales, marketing, telecommunicationsRetail, service, hospitality
Primary FocusGenerating leads, sales, business growthAssisting customers, resolving issues

While both roles involve communication via phone or email, Business Development Center Representatives focus on sales and expanding business opportunities, whereas Customer Service Representatives prioritize assisting existing customers and resolving issues. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What is a Business Development Center Representative?

A Business Development Center Representative (BDC Rep) is a professional who serves as the primary point of contact between a company and its potential customers, often working in industries like automotive sales. Their main responsibilities include handling inbound and outbound calls, responding to online inquiries, scheduling appointments, and nurturing leads to support the sales team. BDC Reps play a crucial role in ensuring a positive customer experience and maximizing sales opportunities by following up with prospects and maintaining accurate records. They typically work in a call center environment and need strong communication and organizational skills.
What states have the most Business Development Center Representative jobs? States with the most job openings for Business Development Center Representative jobs include:
What are popular job titles related to Business Development Center Representative jobs? For Business Development Center Representative jobs, the most frequently searched job titles are:
Business Development Center Representative jobs near you
Infographic showing various Business Development Center Representative job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 93% Full Time, and 6% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

Service Business Development Center Representative

Art Moehn Auto Group

Jackson, MI • On-site

Full-time

Medical, Retirement, PTO

Posted 7 days ago

Job description

Salary: 35k to 40k per year

Position Summary:

This position answers directly to the Service Business Development Center Manager (BDC) while resolving various customer service inquiries, manage a high volume of customer inquiries by phone ,email, text and chat. Previous call center experience a plus, but a strong background in customer service, a desire to learn, and a drive to excel is a must.

What We Offer:


  • Performance based pay with base compensation

  • 401k

  • Health insurance

  • Paid vacation

  • Employee discounts

  • Cafeteria plan
  • Monday-Friday work schedule (40hrs)

Essential Duties & Responsibilities:

  • Manage high volume of inbound calls.

  • Schedule follow-up contact when appointments are not created.

  • Conduct telemarketing and internet related service campaigns.

  • Meet and exceed daily goals and objectives.

  • Make comprehensive notes in the dealership CRM reflecting all customer/prospect communications.

  • Work closely with the BDC and Service Manager to become proficient with overall service programs, and understanding the details associated with each program.

  • Check e-mail frequently and provide a quality lead response immediately.

  • Maintain working knowledge of all dealership products and services.

  • Maintain an organized and efficient work area.

Qualifications:


  • Able to type proficiently while speaking with guests on the phone.

  • Makes exceptional customer service a top priority.

  • Strong phone, email and texting presence is necessary, including good grammar in your written communications.

  • Willing to submit to a pre-employment background and drug screen testing