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How much do business development center representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for business development center representative in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

How does a business development center representative typically collaborate with sales and service teams?

Business Development Center Representatives play a vital role in connecting potential customers with the appropriate sales or service departments. They regularly communicate with sales teams to relay qualified leads, set appointments, and provide relevant customer information. Additionally, they often coordinate with service teams to ensure customer inquiries and follow-ups are handled efficiently. This collaborative approach helps streamline the customer journey and ensures a seamless experience from initial contact to final sale or service.

What are the key skills and qualifications needed to thrive as a business development center representative?

To thrive as a Business Development Center Representative, you need strong communication skills, sales acumen, and a high school diploma or equivalent, with some employers preferring experience in customer service or the automotive industry. Familiarity with CRM systems, lead management tools, and telephone systems is typically required. Outstanding active listening, problem-solving abilities, and resilience help you build rapport and convert leads effectively. These skills and qualities are vital for driving customer engagement, meeting sales targets, and supporting overall business growth.

What is the difference between Business Development Center Representative vs Customer Service Representative?

AspectBusiness Development Center RepresentativeCustomer Service Representative
CredentialsHigh school diploma; sales or communication experienceHigh school diploma; customer service skills
Work EnvironmentCall centers, sales offices, client outreachCall centers, retail, support desks
Employer & IndustrySales, marketing, telecommunicationsRetail, service, hospitality
Primary FocusGenerating leads, sales, business growthAssisting customers, resolving issues

While both roles involve communication via phone or email, Business Development Center Representatives focus on sales and expanding business opportunities, whereas Customer Service Representatives prioritize assisting existing customers and resolving issues. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What is a business development center representative?

A Business Development Center Representative (BDC Rep) is a professional who serves as the primary point of contact between a company and its potential customers, often working in industries like automotive sales. Their main responsibilities include handling inbound and outbound calls, responding to online inquiries, scheduling appointments, and nurturing leads to support the sales team. BDC Reps play a crucial role in ensuring a positive customer experience and maximizing sales opportunities by following up with prospects and maintaining accurate records. They typically work in a call center environment and need strong communication and organizational skills.
What states have the most Business Development Center Representative jobs? States with the most job openings for Business Development Center Representative jobs include:
What are popular job titles related to Business Development Center Representative jobs? For Business Development Center Representative jobs, the most frequently searched job titles are:
Business Development Center Representative jobs near you
Infographic showing various Business Development Center Representative job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

Business Development Center Representative

CHAPMAN AUTO GROUP

Philadelphia, PA • On-site

$40K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Description
Overview
Join our dynamic team as a Business Development Center Representative and become part of our energized team. In this role, you'll be the first point of contact for prospective clients, driving new business opportunities through proactive outreach and exceptional customer service. Your enthusiasm, communication skills, and expertise will help expand our market presence and build lasting relationships with clients. This paid position offers a fantastic opportunity to develop skills in a fast-paced, supportive environment while contributing to our company's success.
Salary is $32,240 per year.
In addition, you will receive monthly Bonuses that reflect performance outcomes
Responsibilities
  • Engage with potential clients via outbound calls, emails, and other communication channels to generate new business leads and opportunities
  • Build and maintain a robust sales pipeline by qualifying prospects and nurturing relationships through effective follow-up
  • Utilize CRM (Customer Relationship Management) software to track interactions, manage contacts, and monitor sales progress

Skills
  • Proven experience in outbound calling or retail sales with a focus the automotive industry
  • Strong negotiation skills with the ability to set appointments effectively
  • Multilingual abilities are highly desirable to connect with diverse client bases
  • Excellent communication skills, both verbal and written, complemented by professional phone etiquette
  • Familiarity with CRM software and sales pipeline management tools
  • Knowledge of automobile sales, dealership operations, or inventory management is a plus
  • Exceptional organizational skills with the ability to manage multiple priorities efficiently
  • Public speaking experience can enhance your ability to present solutions confidently in various settings
  • Customer service orientation combined with retail math proficiency for accurate inventory control and sales calculations

Embark on a rewarding journey within Chapman Nissan where your proactive approach and persuasive skills will directly impact our growth. We are committed to supporting your professional development while offering an engaging work environment filled with opportunities to excel!
Benefits:
  • Health insurance with choice of medical plans starting at $84.50/month
  • Dental and vision insurance
  • Life, STD, LTD, Hospital Indemnity, Accident, and Critical Illness insurance
  • 401(k) retirement investment plan with company match
  • Accrued paid time off
  • Employee Vehicle Purchase Program
  • Parts and service discounts
  • Professional work environment, with job training and advancement opportunities

Apply