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Bdc Representative information

See Wisconsin salary details

$9

$18

$29

How much do bdc representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for bdc representative in Wisconsin is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.42 per hour, depending on experience, location, and employer.

What is a BDC representative?

BDC Representatives, or Business Development Center Representatives, are professionals who typically work in car dealerships to manage incoming and outgoing customer communications. They handle phone calls, emails, and online inquiries, schedule appointments, and follow up with potential and existing customers to generate leads and support the sales team. Their main goal is to enhance customer experience and contribute to the dealership's sales growth by ensuring effective communication between customers and the sales department.

What are the key skills and qualifications needed to thrive as a BDC representative?

To thrive as a BDC Representative, strong communication skills, customer service aptitude, and basic computer literacy are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Outstanding organizational skills, resilience, and a positive attitude help candidates excel in this fast-paced, customer-focused environment. These skills enable BDC Representatives to efficiently manage leads, build customer relationships, and drive sales success for the dealership.

How does a BDC representative typically interact with sales and service teams to ensure a seamless customer experience?

BDC Representatives play a vital role in bridging communication between customers and dealership sales or service teams. They handle inbound and outbound customer inquiries, schedule appointments, and follow up on leads, ensuring all information is accurately relayed to the appropriate department. Regular collaboration with sales and service staff helps resolve customer concerns quickly and ensures that appointments and follow-ups are managed efficiently. This teamwork not only improves the overall customer experience but also helps drive dealership goals.

What is the difference between Bdc Representative vs Customer Service Representative?

AspectBdc RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma, CRM familiarityHigh school diploma, communication skills
Work EnvironmentDealerships, automotive industryVarious industries, call centers, retail
Employer & Industry UsageAuto dealerships, sales-focusedBroad, customer-focused roles
Common Search & ComparisonYesYes

The main difference is that a Bdc Representative primarily works in automotive dealerships, focusing on lead generation and appointment setting, while a Customer Service Representative works across various industries, handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but the Bdc Representative often requires familiarity with CRM systems and sales processes specific to the automotive industry.

Is being a Bdc Representative a good job?

A BDC (Business Development Center) Representative is responsible for generating leads, setting appointments, and supporting sales efforts, often working in a dealership or sales environment. The role can offer a steady income with commissions or bonuses and requires good communication skills and familiarity with CRM tools. Job satisfaction depends on individual preferences for sales work, customer interaction, and performance-based incentives.

What are popular job titles related to Bdc Representative jobs in Wisconsin?

For Bdc Representative jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Bdc Representative jobs in Wisconsin look for?

The top searched job categories for Bdc Representative jobs in Wisconsin are:

What are popular job titles related to Bdc Representative jobs in WI?

For Bdc Representative jobs in WI, the most frequently searched job titles are:

Bdc Representative jobs near you
Infographic showing various Bdc Representative job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $37,927 per year, or $18.2 per hour.

Automotive BDC Representative

Kunes Auto Group

Stoughton, WI • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Kunes Auto Group rating

5.4

Company rating: 5.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

138th of 155 rated car dealerships

Job description

Description

AUTOMOTIVE BDC REPRESENTATIVE

Unlimited Earning Potential | Career Growth | Paid Training


Why Kunes Auto Group?

At Kunes Auto Group, we believe great people build great dealerships. We're committed to servant-minded leadership, investing in our team members, and creating opportunities for long-term career growth.

As one of the fastest-growing automotive dealership groups in the Midwest with more than 40 locations, we provide the training, support, and resources to help you succeed-whether you're an experienced professional or coming from another hands-on, customer-focused career.

Why Team Members Choose Kunes

  • Paid Training and Ongoing Professional Development
  • Career Growth Opportunities Across 40+ Dealerships
  • Comprehensive Benefits Package
  • Supportive Leadership and Team Environment
  • Opportunity to Make a Difference in the Communities We Serve

Position Summary

Kunes Auto Group is seeking an Automotive BDC Representative to join our growing dealership team. As the first point of contact for potential customers, you'll engage leads, schedule appointments, and provide a top-tier experience through phone, text, and email outreach-directly supporting our sales team and driving showroom traffic. Whether you've worked in a call center, retail, customer service, or another phone-based role, we provide the training and support to help you build a successful career.


Compensation

  • $15.00+ per hour, based on experience
  • Tiered Bonus Opportunities

Benefits

Eligible team members may receive:

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan with Company Match
  • Paid Time Off
  • Life Insurance
  • Employee Assistance Program
  • Daily Pay Options
  • Employee Discounts on Vehicles, Parts, and Service
  • Ongoing Training and Professional Development
  • Career Advancement Opportunities Throughout Kunes Auto Group

Requirements

Responsibilities

  • Respond quickly to online leads and phone inquiries
  • Initiate outbound calls, texts, and emails to schedule and confirm sales appointments
  • Build rapport and maintain communication with potential customers
  • Set, confirm, and follow up on appointments
  • Follow up with leads that have not yet visited or purchased
  • Accurately document all customer interactions in the CRM system
  • Collaborate with the sales team to drive customer engagement and showroom traffic
  • Learn and apply scripts, techniques, and processes that lead to successful appointments

Qualifications

  • Prior BDC, call center, or customer service experience preferred
  • Excellent verbal and written communication skills
  • Strong multitasking and organizational skills
  • Professional, positive, and team-oriented attitude
  • Proficient computer and typing skills
  • Ability to thrive in a fast-paced environment
  • Ability to work nights and weekends

Join the Kunes Team

If you're looking for a career with professional growth and a company that invests in its people, we'd love to meet you.

Apply today and start your career with Kunes Auto Group.

What Kunes Auto Group employees say

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