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Bdc Representative Jobs in Wisconsin (NOW HIRING)

Napleton Autos

Automotive Sales BDC

Columbus, WI · On-site

The Business Development Center (BDC) Representative is responsible for contacting potential buyers with the goal of scheduling appointments for the buyers to meet with our sales representatives.

Zimbrick Automotive

Service BDC Representative

Madison, WI · On-site

$16 - $22/hr

Our Service BDC Representatives are the virtual point of contact for Zimbrick customers needing assistance with their vehicle: from education on feature operation, maintenance and repairs, to ...

Zimbrick Automotive

Sales BDC Rep

Madison, WI · On-site

Our BDC team is responsible for establishing and maintaining a premium, high line customer experience for our clients. You will play the crucial role of being the voice of Zimbrick Sales through ...

Kunes Auto Group

Automotive BDC Manager

Madison, WI · On-site

Lead and develop the BDC team-hiring, coaching, and motivating reps who report directly to you * Handle incoming sales and service calls as needed * Monitor call recordings and coach reps for quality ...

Johnson Motors

BDC Sales Representative

New Richmond, WI · On-site

$40K - $60K/yr

The Business Development Center Representative is responsible for lead management activities in support of the company's sales and service goals. Don't worry: NO COLD CALLING! Career Responsibilities:

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Bdc Representative information

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How much do bdc representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for bdc representative in Wisconsin is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.42 per hour, depending on experience, location, and employer.

What is a BDC representative?

BDC Representatives, or Business Development Center Representatives, are professionals who typically work in car dealerships to manage incoming and outgoing customer communications. They handle phone calls, emails, and online inquiries, schedule appointments, and follow up with potential and existing customers to generate leads and support the sales team. Their main goal is to enhance customer experience and contribute to the dealership's sales growth by ensuring effective communication between customers and the sales department.

What are the key skills and qualifications needed to thrive as a BDC representative?

To thrive as a BDC Representative, strong communication skills, customer service aptitude, and basic computer literacy are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Outstanding organizational skills, resilience, and a positive attitude help candidates excel in this fast-paced, customer-focused environment. These skills enable BDC Representatives to efficiently manage leads, build customer relationships, and drive sales success for the dealership.

How does a BDC representative typically interact with sales and service teams to ensure a seamless customer experience?

BDC Representatives play a vital role in bridging communication between customers and dealership sales or service teams. They handle inbound and outbound customer inquiries, schedule appointments, and follow up on leads, ensuring all information is accurately relayed to the appropriate department. Regular collaboration with sales and service staff helps resolve customer concerns quickly and ensures that appointments and follow-ups are managed efficiently. This teamwork not only improves the overall customer experience but also helps drive dealership goals.

What is the difference between Bdc Representative vs Customer Service Representative?

AspectBdc RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma, CRM familiarityHigh school diploma, communication skills
Work EnvironmentDealerships, automotive industryVarious industries, call centers, retail
Employer & Industry UsageAuto dealerships, sales-focusedBroad, customer-focused roles
Common Search & ComparisonYesYes

The main difference is that a Bdc Representative primarily works in automotive dealerships, focusing on lead generation and appointment setting, while a Customer Service Representative works across various industries, handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but the Bdc Representative often requires familiarity with CRM systems and sales processes specific to the automotive industry.

Is being a Bdc Representative a good job?

A BDC (Business Development Center) Representative is responsible for generating leads, setting appointments, and supporting sales efforts, often working in a dealership or sales environment. The role can offer a steady income with commissions or bonuses and requires good communication skills and familiarity with CRM tools. Job satisfaction depends on individual preferences for sales work, customer interaction, and performance-based incentives.

What are popular job titles related to Bdc Representative jobs in Wisconsin?

For Bdc Representative jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Bdc Representative jobs in Wisconsin look for?

The top searched job categories for Bdc Representative jobs in Wisconsin are:

What are popular job titles related to Bdc Representative jobs in WI?

For Bdc Representative jobs in WI, the most frequently searched job titles are:

Bdc Representative jobs near you
Infographic showing various Bdc Representative job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $37,927 per year, or $18.2 per hour.

BDC Representative/Call center

Wheelers of Marshfield

Marshfield, WI

$14 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Wheelers of Marshfield with Wheelers Family Auto Group is currently looking for a BDC Representative to join our team!

The day-to-day duties of this role include building and maintaining a strong relationship with customers.

The BDC Service/Call Center works with our customers to schedule service for vehicles for all of the Wheelers locations

Must be able to thrive in a fast-paced and changing environment and able to sit for a long period of time

Strong Computer Skills

Customer Service/Call Center experience preferred

Serves as telephone back-up.

Obtains and records basic demographic information about each customer, using dealership sales control system.

Answers product and service information.

Maintains professional appearance.

At least 18 years of age

Work schedule 9:00 am-6:00 pm, Monday-Friday, occasional Saturdays 8:00am-4:00 pm, 40 hours per week required

Other tasks as assigned.

Job Type: Full-time

Experience:

  • Call center: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)

Work authorization:

  • United States (Preferred)

Work Location:

  • One location

Job Type: Full-time

Salary: $14.00 - $18.00 per hour

Benefits:

  • Pay ranges based on productivity and experience
  • Paid technician training and certifications
  • State-of-the-art facility
  • No Sundays & paid time off on major holidays
  • Uniforms provided and cleaned
  • Professional service advisors to work with
  • Competitive health benefits
  • Paid Time Off
  • 401K w/ Match
  • Employee Discounts on Purchases
  • Dental
  • Vision
  • Health Care
  • Short Term / Long Term Disability, Critical, Accidental, and Life Insurance

Schedule:

8 hour shift

Monday to Friday 9:00am - 6:00pm & rotating Saturdays 8:00am - 4:00pm

Ability to commute/relocate:

Marshfield, WI 54449: Reliably commute or planning to relocate before starting work (Required)

Experience:

Customer service: 1 year (Preferred)

Work Location: In person

EEO Statement

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other  characteristic protected by federal, state or local laws