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Bdc Representative Jobs in Wisconsin (NOW HIRING)

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Bdc Representative information

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How much do bdc representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for bdc representative in Wisconsin is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.42 per hour, depending on experience, location, and employer.

What is a BDC representative?

BDC Representatives, or Business Development Center Representatives, are professionals who typically work in car dealerships to manage incoming and outgoing customer communications. They handle phone calls, emails, and online inquiries, schedule appointments, and follow up with potential and existing customers to generate leads and support the sales team. Their main goal is to enhance customer experience and contribute to the dealership's sales growth by ensuring effective communication between customers and the sales department.

What are the key skills and qualifications needed to thrive as a BDC representative?

To thrive as a BDC Representative, strong communication skills, customer service aptitude, and basic computer literacy are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Outstanding organizational skills, resilience, and a positive attitude help candidates excel in this fast-paced, customer-focused environment. These skills enable BDC Representatives to efficiently manage leads, build customer relationships, and drive sales success for the dealership.

How does a BDC representative typically interact with sales and service teams to ensure a seamless customer experience?

BDC Representatives play a vital role in bridging communication between customers and dealership sales or service teams. They handle inbound and outbound customer inquiries, schedule appointments, and follow up on leads, ensuring all information is accurately relayed to the appropriate department. Regular collaboration with sales and service staff helps resolve customer concerns quickly and ensures that appointments and follow-ups are managed efficiently. This teamwork not only improves the overall customer experience but also helps drive dealership goals.

What is the difference between Bdc Representative vs Customer Service Representative?

AspectBdc RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma, CRM familiarityHigh school diploma, communication skills
Work EnvironmentDealerships, automotive industryVarious industries, call centers, retail
Employer & Industry UsageAuto dealerships, sales-focusedBroad, customer-focused roles
Common Search & ComparisonYesYes

The main difference is that a Bdc Representative primarily works in automotive dealerships, focusing on lead generation and appointment setting, while a Customer Service Representative works across various industries, handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but the Bdc Representative often requires familiarity with CRM systems and sales processes specific to the automotive industry.

Is being a Bdc Representative a good job?

A BDC (Business Development Center) Representative is responsible for generating leads, setting appointments, and supporting sales efforts, often working in a dealership or sales environment. The role can offer a steady income with commissions or bonuses and requires good communication skills and familiarity with CRM tools. Job satisfaction depends on individual preferences for sales work, customer interaction, and performance-based incentives.

What are popular job titles related to Bdc Representative jobs in Wisconsin?

For Bdc Representative jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Bdc Representative jobs in Wisconsin look for?

The top searched job categories for Bdc Representative jobs in Wisconsin are:

What are popular job titles related to Bdc Representative jobs in WI?

For Bdc Representative jobs in WI, the most frequently searched job titles are:

Bdc Representative jobs near you
Infographic showing various Bdc Representative job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $37,927 per year, or $18.2 per hour.

Customer Service Representative

Evansville Ford

Evansville, WI • On-site

$30K - $50K/yr

Full-time

Re-posted 18 days ago

Job description

As a BDC-Sales and service Representative at Evansville Ford, you will play a vital role in driving customer engagement and supporting the sales team by managing and responding to inbound and outbound communications. You will serve as a key point of contact for prospective and existing customers, ensuring exceptional service and timely follow-up to help grow our dealership's customer base and enhance overall satisfaction.
Responsibilities
  • Respond promptly to inbound customer inquiries via phone, email, and online platforms.
  • Conduct outbound calls to prospective customers to schedule appointments and follow up on leads.
  • Maintain accurate and up-to-date records in the dealership management system.
  • Collaborate with sales and service teams to ensure seamless customer experiences.
  • Assist in promoting dealership specials and events to increase customer engagement.
Requirements
  • Strong communication and interpersonal skills.
  • Ability to multitask and manage time effectively.
  • Previous experience in a customer service or sales support role preferred.
  • Proficiency with computer systems and CRM software.
  • Reliable and self-motivated with a positive attitude.
Benefits
  • Competitive salary ranging from $30,000.00 to $50,000.00.
  • Opportunities for professional growth and development.
  • Supportive team environment.
  • Employee discounts and special offers.
About the Company
Evansville Ford is a trusted automotive dealership located in Evansville, WI, committed to providing outstanding vehicle sales and service experiences. We pride ourselves on our customer-first approach and our knowledgeable, friendly team dedicated to meeting the needs of our community.
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