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Automotive Bdc Representative Jobs (NOW HIRING)

ZT Automotive

Automotive BDC Representative

Tuscumbia, AL · On-site

$13.25 - $17.50/hr

Automotive BDC Representative Responsibilities: * Handle incoming and outgoing phone calls, text messages and emails. * Work in our call center staffed and managed by the dealership, and handle our ...

ZT Auto

Automotive BDC Representative

Tuscumbia, AL · On-site

$13.25 - $17.50/hr

Automotive BDC Representative Responsibilities: * Handle incoming and outgoing phone calls, text messages and emails. * Work in our call center staffed and managed by the dealership, and handle our ...

ZT Automotive

BDC Service

Houston, TX · On-site

$14.25 - $19/hr

Automotive BDC Representative Responsibilities: * Handle incoming and outgoing phone calls, text messages and emails. * Work in our call center staffed and managed by the dealership, and handle our ...

Myers Auto Group

BDC Representative

Lakeland, FL

$13.50 - $18/hr

Experienced BDC Representative - SBC Lakeland SBC Lakeland is seeking an experienced and motivated ... The ideal candidate will have a proven track record in automotive BDC, excellent communication ...

ZT Auto

BDC Service

Houston, TX · On-site

$14.25 - $19/hr

Automotive BDC Representative Responsibilities: * Handle incoming and outgoing phone calls, text messages and emails. * Work in our call center staffed and managed by the dealership, and handle our ...

Ron Carter Ford

BDC Service

Houston, TX

$14.25 - $19/hr

Automotive BDC Representative Responsibilities: * Handle incoming and outgoing phone calls, text messages and emails. * Work in our call center staffed and managed by the dealership, and handle our ...

Car Guys Inc.

BDC Representative

Rockford, MI · On-site

$18 - $20/hr

CarGuys Inc. -- America & Canada's #1 Automotive Recruiting Company -- is expanding our internal team, and we're looking for a highenergy, personable, phonesavvy BDC Rep / Call Center Rep to join us ...

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Automotive Bdc Representative information

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How much do automotive bdc representative jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for automotive bdc representative in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

How many calls a day should a BDC agent make?

A BDC (Business Development Center) representative typically makes between 50 to 80 calls per day to follow up with leads and prospects. The exact number can vary based on dealership size, lead volume, and the quality of contacts, but consistent outreach is essential for success in this role.

How does an Automotive BDC Representative typically collaborate with sales and service departments within a dealership?

Automotive BDC Representatives work closely with both sales and service teams to ensure seamless communication between customers and the dealership. They handle inbound and outbound calls, schedule appointments, and follow up on leads, often acting as the first point of contact for potential buyers or service clients. Regular coordination with sales staff helps them provide timely updates on customer inquiries and appointments, while collaboration with the service department ensures accurate scheduling and customer satisfaction. This teamwork is essential for maintaining a positive customer experience and meeting dealership goals.

What are the key skills and qualifications needed to thrive as an Automotive BDC Representative, and why are they important?

To thrive as an Automotive BDC Representative, you need strong customer service skills, sales acumen, and often a high school diploma or equivalent. Familiarity with CRM software, dealership management systems, and phone/email communication platforms is typically required. Outstanding verbal communication, active listening, and persistence help professionals excel in building rapport with potential customers and supporting the sales team. These skills are crucial for generating leads, setting appointments, and driving dealership revenue through effective customer engagement.

What is the difference between Automotive Bdc Representative vs Automotive Sales Associate?

AspectAutomotive Bdc RepresentativeAutomotive Sales Associate
Primary RoleHandles customer inquiries, appointment setting, and lead management via phone and emailEngages customers directly on the lot, conducts vehicle demonstrations, and closes sales
Work EnvironmentOffice-based, primarily remote or dealership front deskDealership showroom and lot
Required SkillsCustomer service, communication, CRM proficiencySales skills, product knowledge, customer interaction

The Automotive Bdc Representative focuses on lead management and appointment setting, often working behind the scenes, while the Automotive Sales Associate interacts directly with customers to sell vehicles. Both roles require strong communication skills, but their daily tasks and work environments differ significantly.

How do BDC agents get paid?

Automotive BDC representatives are typically paid through a combination of base salary and commissions or bonuses based on performance metrics such as appointment setting, lead conversions, or sales. Compensation structures can vary by dealership and may include incentives for meeting specific goals or quotas.

What does a BDC representative do?

A BDC (Business Development Center) representative handles inbound and outbound customer calls, schedules appointments, and follows up with potential buyers to generate sales leads. They use customer relationship management (CRM) tools to track interactions and support the dealership's sales team. Strong communication skills and knowledge of automotive products are essential for this role.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid positions are typically general managers or dealership owners, who oversee operations and profitability. These roles often earn six-figure salaries, with compensation influenced by dealership size, location, and performance. Automotive BDC representatives usually earn lower salaries and commissions compared to management roles.

What are Automotive BDC Representatives?

Automotive BDC (Business Development Center) Representatives are professionals who handle inbound and outbound customer communications for car dealerships. Their primary responsibilities include responding to online and phone inquiries, scheduling service appointments, and following up with potential and existing customers. They play a critical role in generating sales leads, improving customer service, and ensuring smooth communication between customers and the dealership's sales or service departments.
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Automotive Bdc Representative jobs near you

Automotive BDC Representative

ZT Automotive

Tuscumbia, AL • On-site

$13.25 - $17.50/hr

Full-time

Posted 25 days ago

Job description

BDC Service
The BDC Representative is responsible for gathering information, following up on leads and working as a customer service agent for both the potential customer and the Service consultants in an office setting. You will be sending emails, making service calls, and setting appointments for our service department to help grow our business!
Automotive BDC Representative Responsibilities:
  • Handle incoming and outgoing phone calls, text messages and emails.
  • Work in our call center staffed and managed by the dealership, and handle our customer contacts, service, follow-up and lead generation.
  • Prospect follow-up calls, set appointments for service and gauge customer satisfaction.
  • Answer customer internet inquiries by both email and phone.
  • Schedule service appointments and reschedule no-show customers.
  • Contact customers based on current marketing incentives.
  • Follow up with existing and potential customers to generate appointments.
  • Follow up in a manner that results in the customer visiting the dealership.
  • Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.

Requirements
Automotive BDC Representative Qualifications:
  • The ability to manage a high volume of inbound and outbound sales and service call volume, internet leads and call lists.
  • Overall knowledge of automotive service department operations.
  • Display strong organization skills.
  • Must have a valid driver's license.

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