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Automotive Bdc Representative Jobs (NOW HIRING)

BDC Representative

Lakeland, FL

$13.50 - $18/hr

Experienced BDC Representative - SBC Lakeland SBC Lakeland is seeking an experienced and motivated ... The ideal candidate will have a proven track record in automotive BDC, excellent communication ...

BDC Service

Houston, TX · On-site

$14.25 - $19/hr

Automotive BDC Representative Responsibilities: * Handle incoming and outgoing phone calls, text messages and emails. * Work in our call center staffed and managed by the dealership, and handle our ...

BDC Service

Houston, TX · On-site

$14.25 - $19/hr

Automotive BDC Representative Responsibilities: * Handle incoming and outgoing phone calls, text messages and emails. * Work in our call center staffed and managed by the dealership, and handle our ...

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Experienced Automotive BDC Representative

Delray Beach, FL · On-site

$14 - $18.75/hr

The Automotive BDC Representative plays a vital role in driving customer engagement and supporting sales operations within a small BDC team of 1-5 members. Reporting directly to the manager, this ...

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We have an immediate opening for Automotive Sales BDC Representatives. Do you want to become a member of a winning automotive BDC team that offers career advancement? Apply today! Due to the recent ...

CarGuys Inc. -- America & Canada's #1 Automotive Recruiting Company -- is expanding our internal team, and we're looking for a highenergy, personable, phonesavvy BDC Rep / Call Center Rep to join us ...

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Automotive Bdc Representative information

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$9

$18

$29

How much do automotive bdc representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for automotive bdc representative in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

How does an Automotive BDC Representative typically collaborate with sales and service departments within a dealership?

Automotive BDC Representatives work closely with both sales and service teams to ensure seamless communication between customers and the dealership. They handle inbound and outbound calls, schedule appointments, and follow up on leads, often acting as the first point of contact for potential buyers or service clients. Regular coordination with sales staff helps them provide timely updates on customer inquiries and appointments, while collaboration with the service department ensures accurate scheduling and customer satisfaction. This teamwork is essential for maintaining a positive customer experience and meeting dealership goals.

What are the key skills and qualifications needed to thrive as an Automotive BDC Representative, and why are they important?

To thrive as an Automotive BDC Representative, you need strong customer service skills, sales acumen, and often a high school diploma or equivalent. Familiarity with CRM software, dealership management systems, and phone/email communication platforms is typically required. Outstanding verbal communication, active listening, and persistence help professionals excel in building rapport with potential customers and supporting the sales team. These skills are crucial for generating leads, setting appointments, and driving dealership revenue through effective customer engagement.

What is the difference between Automotive Bdc Representative vs Automotive Sales Associate?

AspectAutomotive Bdc RepresentativeAutomotive Sales Associate
Primary RoleHandles customer inquiries, appointment setting, and lead management via phone and emailEngages customers directly on the lot, conducts vehicle demonstrations, and closes sales
Work EnvironmentOffice-based, primarily remote or dealership front deskDealership showroom and lot
Required SkillsCustomer service, communication, CRM proficiencySales skills, product knowledge, customer interaction

The Automotive Bdc Representative focuses on lead management and appointment setting, often working behind the scenes, while the Automotive Sales Associate interacts directly with customers to sell vehicles. Both roles require strong communication skills, but their daily tasks and work environments differ significantly.

What is an Automotive BDC Representative?

Automotive BDC (Business Development Center) Representatives are professionals who handle inbound and outbound customer communications for car dealerships. Their primary responsibilities include responding to online and phone inquiries, scheduling service appointments, and following up with potential and existing customers. They play a critical role in generating sales leads, improving customer service, and ensuring smooth communication between customers and the dealership's sales or service departments.
More about Automotive Bdc Representative jobs

What cities are hiring for Automotive Bdc Representative jobs?

Cities with the most Automotive Bdc Representative job openings:

What states have the most Automotive Bdc Representative jobs?

States with the most job openings for Automotive Bdc Representative jobs include:

What job categories do people searching Automotive Bdc Representative jobs look for?

The top searched job categories for Automotive Bdc Representative jobs are:

Infographic showing various Automotive Bdc Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

$13.50 - $18/hr

Full-time

Re-posted 12 days ago


Job description

Experienced BDC Representative – SBC Lakeland

SBC Lakeland is seeking an experienced and motivated Business Development Center (BDC) Representative to join our growing team. The ideal candidate will have a proven track record in automotive BDC, excellent communication skills, and a passion for delivering exceptional customer service while helping drive dealership sales and service opportunities.

Responsibilities
  • Handle inbound and outbound customer calls, emails, texts, and internet leads
  • Schedule and confirm sales and service appointments
  • Follow up with prospective and existing customers
  • Maintain accurate customer records in the CRM system
  • Work closely with the sales and service teams to maximize appointment show rates
  • Meet and exceed daily, weekly, and monthly performance goals
  • Provide a professional and positive customer experience at every interaction
Qualifications
  • Previous automotive BDC experience required
  • Strong phone, communication, and customer service skills
  • Experience working with CRM systems
  • Ability to multitask and thrive in a fast-paced environment
  • Goal-oriented with a strong work ethic
  • Professional attitude and appearance
What We Offer
  • Competitive compensation
  • Benefits package available
  • Positive team environment
  • Growth and advancement opportunities

Pre-employment background check and drug screening required.

SBC Lakeland is a Drug-Free Workplace (DFWP) and an Equal Opportunity Employer (EOE).