Account Planner Jobs (NOW HIRING)

 position is eligible for telework, which is currently available one day per week. New hires are eligible to apply 30 days after their effective date of hire.

JOB TITLE:

Manager, Force Account Planning & Analysis

AGENCY:

Construction & Development

DEPT/DIV:

Development/Owner Support Resources

REPORTS TO:

Senior Director, Force Account Planning & Analysis

WORK LOCATION:

2 Broadway

HOURS OF WORK:

8:30 AM to 5:00 PM or as required (7.5HR/ DAY)

JOB FAMILY: PPM

GRADE: 007

SALARY RANGE:

$93,986 to $117,482

DEADLINE:

Open Until Filled

Summary

The Manager, Force Account Planning & Analysis is responsible for coordinating, evaluating, and optimizing MTA force account resources in support of the MTA Capital Program. The role leverages advanced analytical skills and system expertise to generate insights, improve processes, and translate operational needs into technical requirements for key internal applications. The Manager leads staff, supports cross‑functional initiatives, and drives continuous improvement efforts that enhance operational performance, data quality, and decision‑making. This position requires a proactive, collaborative leader who excels in fast‑paced environments and consistently strengthens force‑account‑related operations.

Responsibilities

The Manager, Force Account Planning & Analysis, supports the Senior Director in being responsible for the following strategic and operational business functions:

Monitor force account performance against budget and schedule baselines, identifying variances and supporting corrective actions to maintain delivery targets.

Develop and present performance reports and dashboards on key metrics (e.g., budget adherence, resource fulfillment, service impact) for executive leadership and stakeholders.

Support process improvement initiatives across operational workstreams, contributing to enhanced efficiency, track access utilization, and construction productivity.

Apply analytical tools (e.g., Excel, Power BI) to synthesize data from multiple systems and generate insights to support decision-making.

Partner with TAMS, WTMS, and TLCS teams to translate business needs into technical requirements, supporting system enhancements and modernization efforts.

Supervise and coordinate the work of team members, including employees and consultants, ensuring timely and high-quality deliverables.

Support high-priority and ad hoc analyses, providing insights and recommendations to senior leadership.

Maintain data governance and quality standards across datasets, reporting tools, and dashboards.

Collaborate with cross-functional teams to address operational and system-related challenges.

Education and Experience

Bachelor's degree in Transportation, Urban Planning, Business, Public Policy, Construction Management, Finance/Economics, or a related field

Master's degree in Transportation, Urban Planning, Business, Public Policy, Construction Management, Finance/Economics, or a related field preferred

Must have a minimum of seven (7) years of experience in Transportation, Construction, Infrastructure, Finance, Planning, or a related field

Must have a minimum of two (2) years of managerial experience

Familiarity with the MTA's operating agencies and their construction support resources

Knowledge of construction resource management and experience with resource planning and prioritization

Knowledge of transit force account practices, procedures, systems, and applications

Knowledge of MTA force account systems and applications, including TA Labor Construction System (TLCS), Track Access Management System (TAMS), and Work Train Management System (WTMS) preferred.

Excellent collaboration and negotiation skills.

Excellent organizational and presentation skills.

Excellent communication and interpersonal skills.

Demonstrated supervisory and leadership capabilities.

Demonstrated ability to problem-solve creatively.

Demonstrated ability to work with all levels of an organization.

Demonstrated ability to work effectively in a high-profile, high-pressure, fast-paced environment.

Demonstrated ability to communicate effectively with key internal and external stakeholders.

Demonstrated proficiency in Microsoft Office Suite or similar applications, i.e., Word, Excel, PowerPoint, and Outlook.

Experience with Geographical Information Systems (GIS) applications, such as ArcGIS Pro, preferred

SQL and relational-database experience (PostgreSQL, Oracle, SQL Server) preferred

Proficiency with data-visualization/BI tools, such as Power BI or Tableau, preferred

Strong programming skills for analytics (Python, R, or Java) a plus

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

Selection Criteria

Based on evaluation of education, skills, experience, and interview.

How to Apply

MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the "Careers" link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are equal opportunity employers, including those with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

[WM1]HR, please align this experience with that required for PPM-007 in the structure.