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Access Service Representative Jobs (NOW HIRING)

BayCare Health System

Patient Access Services Rep III

Largo, FL · On-site

$14.75 - $18.75/hr

Bardmoor Outpatient Center The Patient Access Service (PAS) Representative III: * May be responsible for any of the following and must be proficient in at least three of these modalities: Front Desk ...

BayCare Health System

Patient Access Services Rep II

Tampa, FL · On-site

$16.25 - $20.75/hr

Hampton Lakes Outpatient Imaging Center The Patient Access Service (PAS) Representative II: * May be responsible for any of the following and must be proficient in at least two of these modalities:

BayCare Health System

Patient Access Services Rep II

Largo, FL · On-site

$14.75 - $18.75/hr

Bardmoor Outpatient Center - Imaging Department The Patient Access Service (PAS) Representative II: * May be responsible for any of the following and must be proficient in at least two of these ...

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How much do access service representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for access service representative in the United States is $23.28, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $25.24 per hour, depending on experience, location, and employer.

What are some typical challenges Access Service Representatives face when assisting patients with registration and insurance verification?

Access Service Representatives often encounter challenges such as incomplete patient information, insurance coverage discrepancies, and tight time constraints during high-volume periods. Handling sensitive conversations about financial responsibility while maintaining a positive patient experience is also common. To overcome these challenges, strong communication skills, attention to detail, and proficiency with healthcare software are essential. Collaboration with clinical staff and billing teams is frequent, ensuring accurate patient records and smooth care coordination.

What are the key skills and qualifications needed to thrive as an Access Service Representative, and why are they important?

To thrive as an Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records (EHRs), and scheduling software is typically required. Excellent communication, problem-solving abilities, and the ability to multitask help distinguish top performers in this role. These skills ensure accurate patient data entry, efficient registration processes, and a positive experience for patients navigating healthcare services.

What are Access Service Representatives?

Access Service Representatives are professionals who assist patients and visitors in healthcare facilities by managing admissions, registrations, scheduling, and providing information about services. They serve as the first point of contact, ensuring accurate patient information is collected and directing individuals to appropriate departments. Their role is essential for smooth patient flow and positive experiences in clinics, hospitals, and other medical settings.

What is the difference between Access Service Representative vs Patient Access Representative?

AspectAccess Service RepresentativePatient Access Representative
CredentialsHigh school diploma; some roles may require certification in customer service or healthcareHigh school diploma; often similar certifications in customer service or healthcare
Work EnvironmentHospitals, clinics, healthcare facilitiesHospitals, outpatient clinics, medical offices
Employer & Industry UsageHealthcare providers, hospitals, clinicsHealthcare facilities, hospitals, outpatient centers
Job FocusManaging patient check-in, scheduling, insurance verificationPatient registration, appointment scheduling, insurance processing

Both roles involve patient interaction in healthcare settings, focusing on registration and scheduling. The main difference lies in the specific job titles used by employers, with 'Patient Access Representative' often emphasizing direct patient registration and insurance tasks, while 'Access Service Representative' may have a broader scope including customer service functions.

More about Access Service Representative jobs
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What are popular job titles related to Access Service Representative jobs? For Access Service Representative jobs, the most frequently searched job titles are:
Access Service Representative jobs near you
Infographic showing various Access Service Representative job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 56% Full Time, 41% Part Time, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $48,425 per year, or $23.3 per hour.
PATIENT ACCESS SERVICE REP, HFMH - CENTRAL REGISTRATION

PATIENT ACCESS SERVICE REP, HFMH - CENTRAL REGISTRATION

Froedtert Health

Manitowoc, WI

$16.75 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Discover. Achieve. Succeed. #BeHere
Location: US:WI:MANITOWOC at our FROEDTERT HOLY FAMILY MEM HOSP facility.
This job is ON - SITE.
FTE: 1.000000
Standard Hours: 40.00
Shift: Shift 1
Shift Details: Holidays: Weekends:
Job Summary:
The Patient Access Service Representative (PASR) delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone.
EXPERIENCE DESCRIPTION:
A minimum of one year of experience as a receptionist/assistant or work in a customer service field is required. Previous experience in a healthcare setting preferred but not necessary.
EDUCATION DESCRIPTION:
High School diploma or equivalent is preferred.
SPECIAL SKILLS DESCRIPTION:
Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook, Excel and Word. Knowledge of medical terminology and EpicCare is preferred.
Perks & Benefits at Froedtert Health
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
  • Paid time off
  • Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
  • Academic Partnership with the Medical College of Wisconsin
  • Referral bonuses
  • Retirement plan - 403b
  • Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
  • Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.
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About Froedtert

Sourced by ZipRecruiter

Froedtert is a world-class healthcare organization based in Milwaukee, WI, United States. The company operates within the healthcare and wellness industry, providing a broad spectrum of medical services to the residents of southeastern Wisconsin and beyond. Froedtert was founded in 1980 and is an academic health network, which ripples an integrated affiliation with the Medical College of Wisconsin. The company prides itself on its cutting-edge treatments, sophisticated technology, and groundbreaking research. Froedtert’s mission is to advance health in the communities they serve, with a profound commitment towards patient care, education, research and community outreach.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Milwaukee, WI, US

Year founded

1980

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