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Access Service Representative Jobs (NOW HIRING)

Northwell

Patient Access Service Representative

Glen Cove, NY · On-site

$18.50 - $23.50/hr

Demonstrates and promotes service excellence at all times. Job Responsibility * Obtains all financial demographic information from the discharge planner for the organization, as well as outside ...

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How much do access service representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for access service representative in the United States is $23.28, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $25.24 per hour, depending on experience, location, and employer.

What are some typical challenges Access Service Representatives face when assisting patients with registration and insurance verification?

Access Service Representatives often encounter challenges such as incomplete patient information, insurance coverage discrepancies, and tight time constraints during high-volume periods. Handling sensitive conversations about financial responsibility while maintaining a positive patient experience is also common. To overcome these challenges, strong communication skills, attention to detail, and proficiency with healthcare software are essential. Collaboration with clinical staff and billing teams is frequent, ensuring accurate patient records and smooth care coordination.

What are the key skills and qualifications needed to thrive as an Access Service Representative, and why are they important?

To thrive as an Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records (EHRs), and scheduling software is typically required. Excellent communication, problem-solving abilities, and the ability to multitask help distinguish top performers in this role. These skills ensure accurate patient data entry, efficient registration processes, and a positive experience for patients navigating healthcare services.

What are Access Service Representatives?

Access Service Representatives are professionals who assist patients and visitors in healthcare facilities by managing admissions, registrations, scheduling, and providing information about services. They serve as the first point of contact, ensuring accurate patient information is collected and directing individuals to appropriate departments. Their role is essential for smooth patient flow and positive experiences in clinics, hospitals, and other medical settings.

What is the difference between Access Service Representative vs Patient Access Representative?

AspectAccess Service RepresentativePatient Access Representative
CredentialsHigh school diploma; some roles may require certification in customer service or healthcareHigh school diploma; often similar certifications in customer service or healthcare
Work EnvironmentHospitals, clinics, healthcare facilitiesHospitals, outpatient clinics, medical offices
Employer & Industry UsageHealthcare providers, hospitals, clinicsHealthcare facilities, hospitals, outpatient centers
Job FocusManaging patient check-in, scheduling, insurance verificationPatient registration, appointment scheduling, insurance processing

Both roles involve patient interaction in healthcare settings, focusing on registration and scheduling. The main difference lies in the specific job titles used by employers, with 'Patient Access Representative' often emphasizing direct patient registration and insurance tasks, while 'Access Service Representative' may have a broader scope including customer service functions.

More about Access Service Representative jobs
What cities are hiring for Access Service Representative jobs? Cities with the most Access Service Representative job openings:
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What states have the most Access Service Representative jobs? States with the most job openings for Access Service Representative jobs include:
What job categories do people searching Access Service Representative jobs look for? The top searched job categories for Access Service Representative jobs are:
What are popular job titles related to Access Service Representative jobs? For Access Service Representative jobs, the most frequently searched job titles are:
Access Service Representative jobs near you
Infographic showing various Access Service Representative job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 56% Full Time, 41% Part Time, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $48,425 per year, or $23.3 per hour.
Patient Access Service Representative

Patient Access Service Representative

Northwell

Glen Cove, NY • On-site

$39K - $59K/yr

Other

Posted 7 days ago

Job description

Job Description Per Diem (On-Call)

Performs a complete verification check on all health insurance coverage. Obtains all financial demographic information from the discharge planner for the organization, as well as outside referrals. Demonstrates and promotes service excellence at all times.

Job Responsibility

  • Obtains all financial demographic information from the discharge planner for the organization, as well as outside referrals.
  • Verifies all required insurance information, including primary payor data.
  • Notifies Nurses of any change in insurance information, as needed.
  • Provides information on all insurance coverage and any patient financial responsibility to discharge planner.
  • Completes all required elements of the insurance verification form.
  • Enters verified insurance information into computer.
  • Acts as a liaison between verifications and reimbursement.
  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

  • High School Diploma or equivalent required.
  • 1-3 years of relevant experience, required.


*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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