60 Computer support specialist jobs in Columbus, OH


25 of the Highest Paying Computer Support Specialist Jobs in 2026

The best Computer Support Specialist jobs can pay up to $166,500 per year.

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

Computer support specialists have backgrounds in computer systems, software, and computer networks. These jobs typically require an associate or bachelor’s degree, depending on the type of company and position. As a computer support specialist, you support a variety of computer systems, networks, and software; training is available in traditional educational settings, as well as online. These training programs provide the basics on how to support the numerous types of challenges and issues a user may encounter within various networks. Some businesses offer on-the-job training. Since you often deal with people who are baffled by technical problems, cultivate your customer service skills and patience to work through their frustrations.

High Paying Computer Support Specialist Jobs

List of the top 10 highest paying Computer Support Specialist positions in 2026, with salary ranges, according to ZipRecruiter.
  • Support Developer

    Salary range: $95,000 - $166,500

    The majority of Support Developer salaries across the United States currently range between $95,000 (25th percentile) and $166,500 (75th percentile) annually. This large range of salary potential suggests there may be many opportunities for advancement and increased pay depending on skill level, location and years of experience. Based on recent job posting activity on ZipRecruiter, the Support Developer job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.

  • Software Licensing Specialist

    Salary range: $70,000 - $123,000

    The majority of Software Licensing Specialist salaries across the United States currently range between $70,000 (25th percentile) and $123,000 (75th percentile) annually. This large range of salary potential suggests there may be many opportunities for advancement and increased pay depending on skill level, location and years of experience. Based on recent job posting activity on ZipRecruiter, the Software Licensing Specialist job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.

  • IT Technical Specialist

    Salary range: $111,500 - $111,500

    The majority of IT Technical Specialist salaries across the United States currently range between $111,500 (25th percentile) and $111,500 (75th percentile) annually. Most people working in this role make similar salaries regardless of skill level, location and years of experience. Based on recent job posting activity on ZipRecruiter, the IT Technical Specialist job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.

  • Technical Support Consultant

    Salary range: $51,000 - $105,500

    The majority of Technical Support Consultant salaries across the United States currently range between $51,000 (25th percentile) and $105,500 (75th percentile) annually. This large range of salary potential suggests there may be many opportunities for advancement and increased pay depending on skill level, location and years of experience. Based on recent job posting activity on ZipRecruiter, the Technical Support Consultant job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.

  • IT Support Specialist

    Salary range: $46,500 - $94,000

    An IT support specialist provides technical support and assistance for computers and networks. These specialists can either work for an IT company, providing support to customers, or within an IT department for a private company. In a career as an IT support specialist, your job duties are to answer questions about computer systems and troubleshoot solutions to software problems over the phone, via email, or in person, if necessary. If an issue arises that you can’t resolve, then you must submit a trouble ticket to have a computer technician do a site visit. The qualifications to become an IT support specialist are strong computer skills and a bachelor’s degree in computer science or information technology (IT). Relevant experience can sometimes mack up for lack of formal education.

  • Service Desk Team Lead

    Salary range: $41,000 - $89,500

    The majority of Service Desk Team Lead salaries across the United States currently range between $41,000 (25th percentile) and $89,500 (75th percentile) annually. This large range of salary potential suggests there may be many opportunities for advancement and increased pay depending on skill level, location and years of experience. Based on recent job posting activity on ZipRecruiter, the Service Desk Team Lead job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.

  • User Support Specialist

    Salary range: $57,500 - $84,500

    The majority of User Support Specialist salaries across the United States currently range between $57,500 (25th percentile) and $84,500 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job posting activity on ZipRecruiter, the User Support Specialist job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.

  • Software Support Analyst

    Salary range: $43,500 - $84,500

    The majority of Software Support Analyst salaries across the United States currently range between $43,500 (25th percentile) and $84,500 (75th percentile) annually. This large range of salary potential suggests there may be many opportunities for advancement and increased pay depending on skill level, location and years of experience. Based on recent job posting activity on ZipRecruiter, the Software Support Analyst job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.

  • User Support Analyst

    Salary range: $63,000 - $84,500

    The majority of User Support Analyst salaries across the United States currently range between $63,000 (25th percentile) and $84,500 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job posting activity on ZipRecruiter, the User Support Analyst job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.

  • System Support Analyst

    Salary range: $50,000 - $83,000

    The majority of System Support Analyst salaries across the United States currently range between $50,000 (25th percentile) and $83,000 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job posting activity on ZipRecruiter, the System Support Analyst job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.

  • Computer Analyst

    Salary range: $52,000 - $82,500

    The majority of Computer Analyst salaries across the United States currently range between $52,000 (25th percentile) and $82,500 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job posting activity on ZipRecruiter, the Computer Analyst job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.

  • Software Licensing Analyst

    Salary range: $53,500 - $68,500

    A software licensing analyst establishes processes for enhancing software licensing. Their responsibilities include analyzing purchased licenses, reviewing discovery data, processing and maintaining client software, conducting research to assist with purchases and contract requirements, and offering end-user functional support. They also verify usage, advise purchases based on needs, and provide project delivery after meeting requirements. The duties of a software licensing analyst are to manage applications, optimize software, identify and address issues, analyze usage, advise management, and prepare documentation to further support clients.

  • Help Desk Administrator

    Salary range: $44,500 - $66,000

    A help desk administrator provides support to a company and their clients, often in the technology department, by troubleshooting, diagnosing, and resolving issues with hardware, software, and computers in general. The responsibilities of this position include working efficiently while ensuring their customers have an engaging and satisfying customer experience. Daily duties include taking phone calls and responding to tickets or email assistance requests. Qualifications include an associate degree, customer service experience, and hands-on computer experience. Useful skills include proper phone etiquette, thorough knowledge of the business you’re providing troubleshooting for, and the ability to explain issues to those who are less tech-savvy. Being hired as a help desk administrator is useful experience for starting a career in IT, customer service, or business administration.

  • Software Support Specialist

    Salary range: $46,500 - $64,000

    A software support specialist is in charge of making sure workers in an organization have access to company software and know how to use it. Job duties include direct training, writing support manuals, or providing phone support. Other responsibilities include testing new releases and reporting issues to the development team. To be a software support specialist, a bachelor’s degree helps, but getting industry training certifications like CompTIA A+ does even more for your experience and career prospects. It’s important to have strong technical and communication skills.

  • Technical Support Specialist

    Salary range: $42,000 - $63,500

    A technical support specialist provides computer, electronics, or software support for a company or individual users. Their duties include working with the support team of a company and offering specialized support services for hardware, software, and network concerns. Responsibilities may include removing viruses, setting up new accounts, uploading software, and general troubleshooting.

  • Desktop Analyst

    Salary range: $46,500 - $62,500

    A desktop analyst is an in-house support technician for a company. As a desktop analyst, your primary responsibility is to troubleshoot issues on desktop computers used on-site, which may be Windows-based machines or Apple computers. Other duties may include creating and configuring new user accounts, setting security policies, and repairing malfunctioning systems. To become a desktop analyst, you need a bachelor’s degree in computer science, information technology, or a related field, and several years of technical experience in the industry. Some employers may prefer candidates with professional certification for support technicians.

  • Help Desk Specialist

    Salary range: $42,000 - $60,000

    As a help desk specialist, your primary responsibilities are to troubleshoot issues with computer hardware, peripherals, and software, and to provide general IT assistance. Your job duties will vary depending on your employer. You may offer help desk support services to employees within your company, either over the phone, in person, or online via trouble tickets. You might work directly with customers through a help desk hotline, talking them through step-by-step solutions to problems they encounter using your company’s product. As a help desk specialist at a school, you may work with educators and students to troubleshoot issues with educational software.

  • Hardware Technician

    Salary range: $36,500 - $58,000

    A hardware technician communicates with computer users to fix issues as they relate to hardware. As a hardware technician, you work to diagnose problems, identify solutions, and provide an accurate estimate for any necessary repairs. You typically work in an office and are responsible for installing and updating employee computers, communicating easy-to-understand instructions for issue fixes, and training employees on various company machines. You may need to document common issues and their solutions in manuals or guides for company-wide usage. To succeed in this career, you must build excellent customer service, listening, and troubleshooting skills. It’s essential for you to remain calm and clear-headed while providing solutions for potentially frustrated users.

  • Computer Support Technician

    Salary range: $37,500 - $55,500

    A computer support technician helps individuals and businesses set up computer networks or systems and troubleshoot issues. Their duties require excellent problem-solving and communication skills, which are useful when dealing with clients with less technical knowledge. Educational requirements vary, but an associate or bachelor’s degree in computer science or a related field is desirable. Software companies such as Oracle and Microsoft provide additional certifications that increase marketability as a job seeker. Some positions involve working hands-on with computer equipment. Hours are generally full-time, though some computer support technicians work on an on-call basis.

  • Help Desk Technician

    Salary range: $40,000 - $54,000

    A help desk technician is an IT support specialist who helps customers or users troubleshoot software and hardware problems. As a help desk technician, your responsibilities and duties include receiving technical support tickets, phone calls, or emails, contacting the user or customer, listening to their issue, diagnosing the problem, and walking them through the solution. You must be patient with often upset customers and explain how to resolve their computer issues in a step-by-step manner that is understandable to a layperson.

  • Desktop Technician

    Salary range: $40,500 - $51,500

    A desktop technician, or a desktop support analyst, provides computer support for users and organizations. Their duties include installing, repairing, and upgrading hardware. Some individuals in this career specialize in particular equipment, like routers. This job involves an excellent background in technology. Strong interpersonal skills are important for explaining complex topics to individuals without IT experience. Qualifications are an associate or bachelor’s degree in computer science. Certification in certain types of software is a requirement for some desktop technician jobs.

  • Technical Support Representative

    Salary range: $36,000 - $50,000

    Technical support representatives handle customer concerns and problems with their computers or network. As a technical support representative, you assist in computer use regarding emails, physical line signal testing, network or internet connection, modem set up, and browser issues. Your duties are to answer calls or use a chat system to help customers resolve their computer problems. You prepare reports on the finished issues and seek supervisor assistance when needed. This job typically takes place in a call center.

  • Help Desk Assistant

    Salary range: $36,500 - $48,000

    A help desk assistant specializes in providing users of technology with support and services. Your main duties are to address all customer or user issues, along with common technological problems. You monitor the help desk email, inbox and answer questions over the phone, and work with customers in person. If there are persistent problems, you fill out reports to pass along to your supervisor or manager. Qualifications for this job include career experience in IT support, analytical problem-solving skills, and excellent verbal and written communication abilities.

  • Computer Hardware Technician

    Salary range: $34,000 - $45,500

    A computer hardware technician maintains and repairs computer hardware, such as routers, servers, desktops, and laptops. As a computer hardware technician, you may work in a shop, or you may travel to various offices or home residences to assist with repairs. Other responsibilities may include troubleshooting hardware problems over the phone to diagnose and fix simple issues. Some technicians may specialize in a specific brand or type of technology, while others may be able to work on a variety of technology brands.

  • Geek Squad Agent

    Salary range: $33,000 - $39,500

    Geek Squad agents troubleshoot and repair issues with computers and other consumer electronics, such as home theater and auto tech equipment. As a Geek Squad agent, your job duties vary depending on your specific role, but generally include determining the customer’s needs, selling tech support services, and installing and repairing equipment and software. You can find Geek Squad agent jobs in Best Buy retail store locations, satellite offices, and technical repair centers. As a Geek Squad agent, you may have to drive off-site to service equipment at client locations.