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Geek Squad Agent Jobs (NOW HIRING)

Best Buy

Geek Squad Agent (Retail Store)

Kent, OH · On-site

$12.75 - $14.50/hr

Best Buy is a leading retailer in technology solutions, seeking a Geek Squad Agent to provide technology support and solutions to customers at their local store. The role involves assisting customers ...

Best Buy

Geek Squad Agent (Retail Store)

Orland Park, IL · On-site

$14 - $15.75/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

Geek Squad Agent (Retail Store)

Kohler, WI · On-site

$14.25 - $16.25/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

Geek Squad Agent (Retail Store)

San Antonio, TX · On-site

$12.75 - $14.50/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

Geek Squad Agent (Retail Store)

Austin, TX · On-site

$14 - $15.75/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

Geek Squad Agent (Retail Store)

Cincinnati, OH · On-site

$13.50 - $15.25/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

Geek Squad Agent (Retail Store)

Dekalb, IL · On-site

$13.75 - $15.75/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

Geek Squad Agent (Retail Store)

Appleton, WI · On-site

$13.75 - $15.50/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

Geek Squad Agent (Retail Store)

Lake Geneva, WI · On-site

$13.50 - $15.50/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

Geek Squad Agent (Retail Store)

Green Bay, WI · On-site

$13.50 - $15.50/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

Geek Squad Agent (Retail Store)

Cincinnati, OH · On-site

$15 - $17.88/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

Geek Squad Agent (Retail Store)

Orland Park, IL · On-site

$15 - $20.57/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

Geek Squad Agent (Retail Store)

Lake Geneva, WI

$13.50 - $15.50/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

Geek Squad Agent (Retail Store)

Appleton, WI · On-site

$15 - $17.88/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

Geek Squad Agent (Retail Store)

Kohler, WI

$14.25 - $16.25/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

Geek Squad Agent (Retail Store)

Green Bay, WI · On-site

$15 - $17.88/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

Geek Squad Agent (Retail Store)

Appleton, WI

$13.75 - $15.50/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

Geek Squad Agent (Retail Store)

Lake Geneva, WI · On-site

$15 - $17.88/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

Geek Squad Agent (Retail Store)

Cincinnati, OH

$13.50 - $15.25/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

Geek Squad Agent (Retail Store)

Dedham, MA

$14.50 - $16.50/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

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All JobsGeek Squad Agent Jobs

Geek Squad Agent information

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$13

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How much do geek squad agent jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for geek squad agent in the United States is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Geek Squad Agent, and why are they important?

To thrive as a Geek Squad Agent, you need strong technical troubleshooting skills, knowledge of consumer electronics, and typically at least a high school diploma or equivalent. Familiarity with diagnostic tools, operating systems, networking basics, and relevant certifications like CompTIA A+ are highly valued. Excellent customer service skills, clear communication, and patience help agents build trust and effectively resolve client concerns. These skills are essential to ensure efficient problem-solving, customer satisfaction, and brand reputation in a technology support environment.

What is the difference between Geek Squad Agent vs Computer Repair Technician?

AspectGeek Squad AgentComputer Repair Technician
CredentialsBasic certifications (CompTIA A+ often preferred)CompTIA A+ or similar certifications typically required
Work EnvironmentRetail stores, client homes, remote supportRepair shops, service centers, client sites
Employer & IndustryBest Buy, tech support servicesIndependent or company-owned repair shops
Common Search IntentCustomer support, troubleshooting, tech setupHardware repair, diagnostics, component replacement

Both roles involve troubleshooting and repairing computers, often requiring similar certifications. Geek Squad Agents typically work in retail environments like Best Buy, providing customer support and tech assistance, while Computer Repair Technicians may work in dedicated repair shops focusing on hardware repairs. The roles overlap in skills but differ mainly in work setting and scope of services.

How does a Geek Squad Agent typically collaborate with other team members and departments?

As a Geek Squad Agent, collaboration is a key part of the job. Agents regularly work alongside other tech experts, sales associates, and customer service representatives to diagnose and resolve client issues efficiently. You may coordinate with in-store teams to ensure smooth handoffs, share updates on repairs, or consult with remote support specialists for complex problems. Effective communication and teamwork help maintain high customer satisfaction and streamline service delivery.

What is a Geek Squad Agent?

Geek Squad Agents are technology professionals employed by Best Buy to provide technical support, repairs, and installation services for a wide range of electronics and appliances. They assist customers both in-store and at home with troubleshooting computers, setting up home theater systems, and resolving other tech-related issues. Geek Squad Agents are trained to handle devices from multiple brands, ensuring customers receive expert help regardless of the product. They also offer protection plans and advice to help maintain and secure devices.

What does a Geek Squad Agent do?

Geek Squad agents troubleshoot and repair issues with computers and other consumer electronics, such as home theater and auto tech equipment. As a Geek Squad agent, your job duties vary depending on your specific role, but generally include determining the customer’s needs, selling tech support services, and installing and repairing equipment and software. You can find Geek Squad agent jobs in Best Buy retail store locations, satellite offices, and technical repair centers. As a Geek Squad agent, you may have to drive off-site to service equipment at client locations.

More about Geek Squad Agent jobs
What cities are hiring for Geek Squad Agent jobs? Cities with the most Geek Squad Agent job openings:
What states have the most Geek Squad Agent jobs? States with the most job openings for Geek Squad Agent jobs include:
What job categories do people searching Geek Squad Agent jobs look for? The top searched job categories for Geek Squad Agent jobs are:
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Geek Squad Agent jobs near you
Infographic showing various Geek Squad Agent job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,210 per year, or $17.4 per hour.

Geek Squad Agent (Retail Store)

Best Buy

Kent, OH • On-site

$12.75 - $14.50/hr

Full-time

Re-posted 16 days ago

Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,775 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers

Job description

Job Summary:
Best Buy is a leading retailer in technology solutions, seeking a Geek Squad Agent to provide technology support and solutions to customers at their local store. The role involves assisting customers with device setup, monitoring service queues, and maintaining knowledge through training courses.
Responsibilities:
• Provide positive, timely service to customers during the check-in and checkout process
• Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
• Help customers set up new devices and provide advice on whether to repair or replace old devices
• Monitor service queues and provide accurate status updates to customers
• Maintain knowledge and skillsets through certified training courses
• Clearly communicate and partner with fellow agents
Qualifications:
Required:
• 3 months of experience working in retail or customer service
• Ability to work a flexible schedule, including holidays, nights and weekends
Preferred:
• Passion for technology and desire to solve problems
• Ability to adapt and learn new skills in a fast-paced industry
Company:
Best Buy is a multinational retailer of technology and entertainment products and services offering consumer electronics and more. Founded in 1966, the company is headquartered in Bloomington, USA, with a team of 10001+ employees. The company is currently Late Stage.

What Best Buy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

BEST BUY logo

About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966

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