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Geek Squad Jobs (NOW HIRING)

Best Buy

Geek Squad Senior Repair Technician

Madison, WI

  • Retirement

  • PTO

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...

Best Buy

Geek Squad Senior Repair Technician

Sioux City, IA · On-site

$15 - $20.55/hr

  • Retirement

  • PTO

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...

Best Buy

Geek Squad Senior Repair Technician

Bradenton, FL · On-site

  • Retirement

  • PTO

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...

Best Buy

Geek Squad Senior Repair Technician

Houston, TX · On-site

  • Retirement

  • PTO

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...

Best Buy

Geek Squad Senior Repair Technician

Madison, WI · On-site

  • Retirement

  • PTO

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...

Best Buy

Geek Squad Senior Repair Technician

Johnstown, PA · On-site

$15 - $20.55/hr

  • Retirement

  • PTO

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...

Best Buy

Geek Squad Senior Repair Technician

Abilene, TX

  • Retirement

  • PTO

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...

New

Best Buy

Geek Squad Senior Repair Technician

Bradenton, FL · On-site

  • Retirement

  • PTO

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...

Best Buy

Geek Squad Senior Repair Technician

Houston, TX · On-site

$15 - $20.55/hr

  • Retirement

  • PTO

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...

Best Buy

Geek Squad Senior Repair Technician

Abilene, TX

  • Retirement

  • PTO

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...

New

Best Buy

Geek Squad Senior Repair Technician

Frisco, TX · On-site

  • Retirement

  • PTO

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...

Best Buy

Geek Squad Senior Repair Technician

Watertown, NY · On-site

$16 - $20.55/hr

  • Retirement

  • PTO

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...

New

Best Buy

Geek Squad Senior Repair Technician

Vestal, NY · On-site

  • Retirement

  • PTO

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...

New

Best Buy

Geek Squad Senior Repair Technician

Bradenton, FL · On-site

$16.56 - $24.47/hr

  • Retirement

  • PTO

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...

Best Buy

Geek Squad Senior Repair Technician

Watertown, NY · On-site

  • Retirement

  • PTO

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...

New

Best Buy

Geek Squad Senior Repair Technician

Houston, TX · On-site

  • Retirement

  • PTO

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...

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Geek Squad information

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How much do geek squad jobs pay per year?

As of Aug 15, 2026, the average yearly pay for geek squad in the United States is $56,250.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $56,500.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a Geek Squad agent?

To thrive as a Geek Squad Agent, you need strong technical troubleshooting abilities, familiarity with computers and consumer electronics, and often a high school diploma or equivalent. Experience with diagnostic tools, operating systems, and certifications like CompTIA A+ are commonly preferred. Excellent customer service, communication, and problem-solving skills help set outstanding candidates apart. These skills ensure you can efficiently resolve customer issues while providing a positive in-person service experience.

What is a Geek Squad?

A Geek Squad job involves providing technical support and repair services for customers' electronic devices, including computers, home theater systems, and appliances. Geek Squad agents troubleshoot issues, install software or hardware, and offer advice on tech-related concerns. They may work in Best Buy stores, provide in-home services, or assist customers remotely through phone or chat support. Strong problem-solving skills and technical knowledge are essential for this role.

What are the most common challenges faced by Geek Squad agents on the job?

Geek Squad Agents often encounter rapidly evolving technology, requiring them to stay up to date with the latest software, hardware, and electronic devices. Agents may regularly face challenging technical issues that require critical thinking and creative solutions, especially when working under time constraints. Managing customer expectations and providing clear, patient explanations to non-technical clients are also daily challenges. Successfully overcoming these obstacles helps agents deliver excellent tech support and build trust with customers.

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Cities with the most Geek Squad job openings:

What are the most commonly searched types of Geek Squad jobs?

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What states have the most Geek Squad jobs?

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Geek Squad jobs near you
Infographic showing various Geek Squad job openings in the United States as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $56,250 per year, or $27 per hour.

Geek Squad Senior Repair Technician

Best Buy

Madison, WI

Full-time, Part-time

Retirement, PTO

Re-posted 2 days ago

Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,780 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers

Job description

As a Geek Squad Senior Repair Technician (Agent), you’ll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You’ll train and coach agents in repairs and services in accordance with Geek Squad’s high standards and serve as a role model for the team. Your efforts will result in world-class employee and customer experiences while driving exceptional business results. Internally, this role is known as a CIA Agent.
What you’ll do
  • Assist other Geek Squad leaders with assigning staff to customer service, device diagnosis, repair, service and follow-up
  • Communicate department goals and other important information to team members in a clear, accurate and timely manner
  • Work directly with customers to ensure they receive the service they need and to resolve escalated customer service issues
  • Provide coaching to agents to develop their customer service and technology repair skills
  • Provide ongoing collaboration and answer questions for team members and other store employees to achieve goals and maintain high standards of customer service
Basic qualifications
  • 1 year of experience in diagnosing and repairing PCs or consumer electronics
  • 1 year of customer service experience
  • 1 year of leadership experience, including coaching, training and recognition
Preferred qualifications
  • Experience working with Windows operating systems
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

What Best Buy employees say

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Benefits

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Workplace

Get the full story on Breakroom

BEST BUY logo

About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966

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