As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
New
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
New
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
New
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
New
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
New
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
New
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
Geek Squad Senior Repair Technician
Colorado Springs, CO · On-site
$17.44 - $24.41/hr
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
Geek Squad Senior Repair Technician
Colorado Springs, CO · On-site
$17.44 - $24.41/hr
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
New
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
New
Geek Squad Senior Repair Technician
Abilene, TX · On-site
$16.39 - $22.95/hr
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
Geek Squad Senior Repair Technician
Abilene, TX · On-site
$16.39 - $22.95/hr
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
New
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
New
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
New
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
New
Geek Squad Senior Repair Technician
West Lebanon, NH · On-site
$17.44 - $24.41/hr
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
New
Geek Squad Senior Repair Technician
West Lebanon, NH · On-site
$17.44 - $24.41/hr
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
New
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
New
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
New
Geek Squad Computer Technician information
See salary details
$12.50 - $14.20
1% of jobs
$14.20 - $15.91
11% of jobs
$15.91 - $17.61
13% of jobs
$17.63 is the 25th percentile. Wages below this are outliers.
$17.61 - $19.32
24% of jobs
The median wage is $19.48 / hr.
$19.32 - $21.02
17% of jobs
$22.27 is the 75th percentile. Wages above this are outliers.
$21.02 - $22.73
13% of jobs
$22.73 - $24.43
9% of jobs
$24.43 - $26.14
6% of jobs
$26.14 - $27.84
3% of jobs
$27.84 - $29.55
2% of jobs
$29.55 - $31.25
1% of jobs
$12
$20
$31
How much do geek squad computer technician jobs pay per hour?
As of Aug 28, 2026, the average hourly pay for geek squad computer technician in the United States is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.32 per hour, depending on experience, location, and employer.
What is a Geek Squad Computer Technician?
Geek Squad Computer Technicians are professionals employed by Best Buy to provide technical support and repair services for computers and other electronic devices. They assist customers with troubleshooting hardware and software issues, virus removal, system upgrades, data recovery, and installation of new equipment. Geek Squad Technicians may work in-store, at customer homes, or remotely, ensuring that devices function properly and securely. They are trained to handle a wide range of technology problems and offer guidance on best practices for maintaining electronics.
What skills and qualifications are needed to be a Geek Squad Computer Technician?
To thrive as a Geek Squad Computer Technician, you need a solid understanding of computer hardware, software troubleshooting, and customer service, often supported by a high school diploma or relevant certifications like CompTIA A+. Familiarity with diagnostic tools, imaging software, and ticketing systems such as ServiceNow is typically required. Strong communication, patience, and problem-solving skills help technicians effectively assist customers and resolve issues. These skills ensure efficient technical support, high customer satisfaction, and smooth workflow in a retail repair environment.
How does a Geek Squad Computer Technician collaborate with team members to resolve technical issues?
As a Geek Squad Computer Technician, you’ll frequently work alongside fellow technicians, customer service agents, and sometimes remote support teams to troubleshoot and resolve challenging technical problems. Collaboration often involves sharing diagnostic insights, brainstorming solutions, and escalating cases to specialists when needed. Daily stand-up meetings or team huddles are common, providing a platform to discuss ongoing cases and share best practices. This team-oriented approach not only ensures higher-quality service for clients but also fosters continuous learning and professional development.
What is the difference between Geek Squad Computer Technician vs PC Support Specialist?
| Aspect | Geek Squad Computer Technician | PC Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, Microsoft Certified |
| Work Environment | Retail stores, on-site, remote | Help desks, corporate offices, remote |
| Employer & Industry | Best Buy, retail tech services | IT service providers, corporate IT |
| Search & Comparison Intent | Technical support, repairs, troubleshooting | Technical support, troubleshooting, user assistance |
Both roles involve technical support and troubleshooting, often requiring similar certifications like CompTIA A+ and Microsoft certifications. Geek Squad Computer Technicians typically work in retail environments like Best Buy, providing on-site and remote services. PC Support Specialists may work in corporate or help desk settings, focusing on user support and system maintenance. While their environments differ, their core skills and certifications overlap significantly.
More about Geek Squad Computer Technician jobs
What job categories do people searching Geek Squad Computer Technician jobs look for?
The top searched job categories for Geek Squad Computer Technician jobs are:
Full-time, Part-time
Retirement, PTO
Posted 3 days ago
New
Best Buy rating
6.8
Based on 1,792 frontline employees who took The Breakroom Quiz
14th of 30 rated technology retailers
Job description
As a Geek Squad Senior Repair Technician (Agent), you’ll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You’ll train and coach agents in repairs and services in accordance with Geek Squad’s high standards and serve as a role model for the team. Your efforts will result in world-class employee and customer experiences while driving exceptional business results. Internally, this role is known as a CIA Agent.
What you’ll do
What you’ll do
- Assist other Geek Squad leaders with assigning staff to customer service, device diagnosis, repair, service and follow-up
- Communicate department goals and other important information to team members in a clear, accurate and timely manner
- Work directly with customers to ensure they receive the service they need and to resolve escalated customer service issues
- Provide coaching to agents to develop their customer service and technology repair skills
- Provide ongoing collaboration and answer questions for team members and other store employees to achieve goals and maintain high standards of customer service
Basic qualifications
- 1 year of experience in diagnosing and repairing PCs or consumer electronics
- 1 year of customer service experience
- 1 year of leadership experience, including coaching, training and recognition
Preferred qualifications
- Experience working with Windows operating systems
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Position Type: Full timePandoLogic. Keywords: Electrical Appliance Service Technician, Location: Gurnee, IL - 60031
About BEST BUY
Sourced by ZipRecruiter
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Richfield, MN, US
Year founded
1966