Geek Squad Agent (Retail Store)
$13 - $15/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
$13 - $15/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
$12.75 - $14.50/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
$12.75 - $14.50/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
Joliet, IL · On-site
$13.50 - $15.50/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
Joliet, IL · On-site
$13.50 - $15.50/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
$14.25 - $16.25/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
$14.25 - $16.25/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
Parker, CO · On-site
$14.50 - $16.50/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
Parker, CO · On-site
$14.50 - $16.50/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
Huntsville, AL · On-site
$13.75 - $15.75/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
Huntsville, AL · On-site
$13.75 - $15.75/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
$12.25 - $14/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
$12.25 - $14/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
$13.25 - $15.25/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
$13.25 - $15.25/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
Duluth, MN · On-site
$14 - $16/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
Duluth, MN · On-site
$14 - $16/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
Madison, WI · On-site
$14 - $16/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
Madison, WI · On-site
$14 - $16/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
Raleigh, NC · On-site
$13.50 - $15.50/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
Raleigh, NC · On-site
$13.50 - $15.50/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
Yonkers, NY · On-site
$14.50 - $16.50/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
Yonkers, NY · On-site
$14.50 - $16.50/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
$13 - $14.75/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
$13 - $14.75/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
Florence, KY · On-site
$14 - $16/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
New
Geek Squad Agent (Retail Store)
Florence, KY · On-site
$14 - $16/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
New
Geek Squad Agent (Retail Store)
Bismarck, ND · On-site
$12.75 - $14.50/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
Bismarck, ND · On-site
$12.75 - $14.50/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
$14.25 - $16.25/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
$14.25 - $16.25/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
Wichita, KS · On-site
$12.50 - $14.25/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
Wichita, KS · On-site
$12.50 - $14.25/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
Phoenix, AZ · On-site
$14 - $16/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
Phoenix, AZ · On-site
$14 - $16/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
$14 - $16.25/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
$14 - $16.25/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
Dedham, MA · On-site
$14.50 - $16.50/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent (Retail Store)
Dedham, MA · On-site
$14.50 - $16.50/hr
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...
Geek Squad Agent information
See salary details
$13.94 - $14.53
2% of jobs
$14.53 - $15.12
10% of jobs
$15.12 - $15.71
8% of jobs
$16.01 is the 25th percentile. Wages below this are outliers.
$15.71 - $16.30
8% of jobs
$16.30 - $16.89
13% of jobs
The median wage is $17.48 / hr.
$16.89 - $17.48
8% of jobs
$17.48 - $18.07
13% of jobs
$18.07 - $18.66
8% of jobs
$18.96 is the 75th percentile. Wages above this are outliers.
$18.66 - $19.25
8% of jobs
$19.25 - $19.84
13% of jobs
$19.84 - $20.43
8% of jobs
$13
$17
$20
How much do geek squad agent jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for geek squad agent in the United States is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.99 per hour, depending on experience, location, and employer.
What is a Geek Squad Agent?
Geek Squad Agents are technology professionals employed by Best Buy to provide technical support, repairs, and installation services for a wide range of electronics and appliances. They assist customers both in-store and at home with troubleshooting computers, setting up home theater systems, and resolving other tech-related issues. Geek Squad Agents are trained to handle devices from multiple brands, ensuring customers receive expert help regardless of the product. They also offer protection plans and advice to help maintain and secure devices.
What does a Geek Squad Agent do?
Geek Squad agents troubleshoot and repair issues with computers and other consumer electronics, such as home theater and auto tech equipment. As a Geek Squad agent, your job duties vary depending on your specific role, but generally include determining the customer’s needs, selling tech support services, and installing and repairing equipment and software. You can find Geek Squad agent jobs in Best Buy retail store locations, satellite offices, and technical repair centers. As a Geek Squad agent, you may have to drive off-site to service equipment at client locations.
What are the key skills and qualifications needed to thrive as a Geek Squad Agent, and why are they important?
To thrive as a Geek Squad Agent, you need strong technical troubleshooting skills, knowledge of consumer electronics, and typically at least a high school diploma or equivalent. Familiarity with diagnostic tools, operating systems, networking basics, and relevant certifications like CompTIA A+ are highly valued. Excellent customer service skills, clear communication, and patience help agents build trust and effectively resolve client concerns. These skills are essential to ensure efficient problem-solving, customer satisfaction, and brand reputation in a technology support environment.
How does a Geek Squad Agent typically collaborate with other team members and departments?
As a Geek Squad Agent, collaboration is a key part of the job. Agents regularly work alongside other tech experts, sales associates, and customer service representatives to diagnose and resolve client issues efficiently. You may coordinate with in-store teams to ensure smooth handoffs, share updates on repairs, or consult with remote support specialists for complex problems. Effective communication and teamwork help maintain high customer satisfaction and streamline service delivery.
What is the difference between Geek Squad Agent vs Computer Repair Technician?
| Aspect | Geek Squad Agent | Computer Repair Technician |
|---|---|---|
| Credentials | Basic certifications (CompTIA A+ often preferred) | CompTIA A+ or similar certifications typically required |
| Work Environment | Retail stores, client homes, remote support | Repair shops, service centers, client sites |
| Employer & Industry | Best Buy, tech support services | Independent or company-owned repair shops |
| Common Search Intent | Customer support, troubleshooting, tech setup | Hardware repair, diagnostics, component replacement |
Both roles involve troubleshooting and repairing computers, often requiring similar certifications. Geek Squad Agents typically work in retail environments like Best Buy, providing customer support and tech assistance, while Computer Repair Technicians may work in dedicated repair shops focusing on hardware repairs. The roles overlap in skills but differ mainly in work setting and scope of services.
What qualifications do you need for a Geek Squad Agent?
Geek Squad Agents typically need a high school diploma or equivalent, strong technical skills, and experience with computers, networking, and consumer electronics. Certifications such as CompTIA A+ or Network+ are often preferred, and good customer service skills are important for the role.
More about Geek Squad Agent jobs
What cities are hiring for Geek Squad Agent jobs?
Cities with the most Geek Squad Agent job openings:
Who are the top companies hiring for Geek Squad Agent jobs?
The top employers for Geek Squad Agent jobs are:
What states have the most Geek Squad Agent jobs?
States with the most job openings for Geek Squad Agent jobs include:
What job categories do people searching Geek Squad Agent jobs look for?
The top searched job categories for Geek Squad Agent jobs are:
What are popular job titles related to Geek Squad Agent jobs?
For Geek Squad Agent jobs, the most frequently searched job titles are:
$13 - $15/hr
Part-time
Life, Retirement
Posted 27 days ago
Best Buy rating
6.8
Based on 1,793 frontline employees who took The Breakroom Quiz
14th of 30 rated technology retailers
Job description
As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We’ll provide the training and resources you need to assess customers’ needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you’ll do
What you’ll do
- Provide positive, timely service to customers during the check-in and checkout process
- Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
- Help customers set up new devices and provide advice on whether to repair or replace old devices
- Monitor service queues and provide accurate status updates to customers
- Maintain knowledge and skillsets through certified training courses
- Clearly communicate and partner with fellow agents
Basic qualifications
- 3 months of experience working in retail or customer service
- Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
- Passion for technology and desire to solve problems
- Ability to adapt and learn new skills in a fast-paced industry
What’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
- Competitive pay
- Generous employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Position Type: Part timePandoLogic. Keywords: Electrical Appliance Service Technician, Location: Benton Harbor, MI - 49022
About BEST BUY
Sourced by ZipRecruiter
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Richfield, MN, US
Year founded
1966