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Gaming Host Jobs (NOW HIRING)

Colonial Downs Racetrack, Rosie's Gaming Emporium, Rosie's Game Room, and Virginia Horseplay. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe ...

In-Game Host - Seasonal / Part-Time Role Summary Are you an energetic and engaging performer with a passion for live entertainment. The Greensboro Groove are seeking an enthusiastic In-Game Host to ...

In-Game Host - Seasonal / Part-Time Role Summary Are you an energetic and engaging performer with a passion for live entertainment. The Greensboro Groove are seeking an enthusiastic In-Game Host to ...

In-Game Host (Swamp Squad) Role Summary Are you a charismatic performer with a passion for creating unforgettable experiences? Join the Toledo Mud Hens and Walleye as our In-game Host and become the ...

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In-Game Host (Swamp Squad) Role Summary Are you a charismatic performer with a passion for creating unforgettable experiences? Join the Toledo Mud Hens and Walleye as our In-game Host and become the ...

The In-Game host is a part-time role that will be responsible for hosting a variety of in-game elements to create a fun and exciting atmosphere for all fans. Core Responsibilities and Duties: * Be ...

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Gaming Host information

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$11

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How much do gaming host jobs pay per hour?

As of May 27, 2026, the average hourly pay for gaming host in the United States is $12.74, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $13.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Gaming Host, and why are they important?

To thrive as a Gaming Host, you need strong customer service skills, a pleasant demeanor, and a solid understanding of gaming rules and procedures, often supported by a high school diploma or equivalent. Familiarity with casino management systems, point-of-sale terminals, and surveillance equipment is typically required. Excellent communication, conflict resolution, and multitasking abilities help Gaming Hosts provide a memorable experience and handle guest concerns effectively. These skills are crucial for ensuring guest satisfaction, fostering repeat business, and maintaining a welcoming gaming environment.

What are some common challenges faced by Gaming Hosts and how can they be managed effectively?

Gaming Hosts often encounter challenges such as managing large groups of players, handling disputes or rule clarifications, and creating an engaging atmosphere for all participants. Effective communication and quick problem-solving skills are essential to ensure smooth gameplay and positive guest experiences. Many Gaming Hosts also work closely with other team members, like dealers or event coordinators, to maintain a fun and organized environment. Continuous learning about new games and customer service best practices can help Gaming Hosts excel in their roles.

What are Gaming Hosts?

Gaming Hosts are professionals who facilitate and manage gaming sessions in casinos or online platforms. They greet and engage with players, ensure that guests have a positive experience, and often provide information about games, promotions, and events. Gaming Hosts may also handle player issues, coordinate with other casino staff, and work to build relationships with frequent players. Their role is essential in enhancing customer satisfaction and loyalty within gaming establishments.

What is the difference between Gaming Host vs Casino Dealer?

AspectGaming HostCasino Dealer
Required CredentialsCustomer service skills, gaming knowledge, sometimes certificationGaming license, dealing certification, knowledge of game rules
Work EnvironmentCasino floor, entertainment setting, interacting with playersCasino table, dealing cards, managing game flow
Employer & Industry UsageCasinos, gaming events, entertainment venuesCasinos, gaming establishments, gaming tournaments

While both Gaming Hosts and Casino Dealers work in casino environments, Gaming Hosts focus on guest engagement, customer service, and promoting the casino's offerings. Casino Dealers primarily handle game operations, dealing cards or managing bets. Understanding these differences helps job seekers identify the right role based on skills and interests in the gaming industry.

More about Gaming Host jobs
What cities are hiring for Gaming Host jobs? Cities with the most Gaming Host job openings:
Who are the top companies hiring for Gaming Host jobs? The top employers for Gaming Host jobs are:
What states have the most Gaming Host jobs? States with the most job openings for Gaming Host jobs include:
What job categories do people searching Gaming Host jobs look for? The top searched job categories for Gaming Host jobs are:
What are popular job titles related to Gaming Host jobs? For Gaming Host jobs, the most frequently searched job titles are:
Infographic showing various Gaming Host job openings in the United States as of May 2026, with employment types broken down into 66% Full Time, 26% Part Time, 1% Temporary, and 7% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $26,500 per year, or $12.7 per hour.

Job description

Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, and Virginia Horseplay. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

JOB SUMMARY

Responsible for improving customer service, developing and implementing new promotions and maintaining and cultivating relationships with VIP customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Provides excellent guest service and hospitality to gaming facility guests.
  • Creates and establishes the Player Services memberships through fostering relationships and promoting the use of the Players Club card and programs.
  • Utilizes player tracking systems applications and software to target active players on the gaming floor.
  • Utilizes player tracking systems for player tracking, analysis, and data.
  • Positively interacts with guests and team members while handling difficult situations.
  • Maintains security and confidentiality of files, records, lists, and other player and financial information.
  • Completes required paperwork as designated by the department and/or management.
  • Notifies valued guests through telemarketing, letter writing, and email regarding services, promotional opportunities, and special events to ensure guest retention and repeat business.
  • Responds promptly to guest inquiries, including emails, telephone calls, and texts.
  • Greets guests, maintains a friendly and inviting atmosphere, and promotes positive guest relations.
  • Coordinates promotional activities and special events, ensuring guests receive accurate information and assistance.
  • Gives basic instruction on all promotions and special events, as requested.
  • Works with security and marketing to coordinate our valued guest requests for special accommodation and amenities.
  • Develops, establishes, and retains relationships with valued guests through telemarketing, written correspondence, and email.
  • Occasionally assists in Player Services to ensure guest service goals are met.
  • Occasionally may be assigned to drive company vehicles on public roads.
  • Assists and participates in marketing functions as required.
  • Performs other duties as assigned.

#Rosies

REQUIRED SKILLS AND ABILITIES
  • Ability to work in a fast-paced environment while maintaining excellent guest service.
  • Excellent organizational and leadership skills with the demonstrated ability to manage a team.
  • Ability to emphasize and embody the company mission to provide satisfactory experiences.
  • Read, write, speak, and understand the English language. Read Company or departmental reports, newsletters, and documents.
  • Perform basic mathematical computations (add, subtract, multiply, divide in all units of measure, including whole numbers, common fractions, and decimals).
  • Superior communication and judgmental skills, especially when interacting with guests and making decisions to best serve them.
  • Knowledge of player management system, technical gaming products, and Microsoft Office.
EDUCATION AND EXPERIENCE
  • High school diploma or equivalent required.
  • Associates’ degree in Marketing, Public Relations, or related field, preferred.
  • Five (5) years’ experience working in a gaming environment, player’s club, or related experience, required.
  • A combination of education and experience may be considered.
  • Must obtain valid Virginia Racing Commission License.
  • Valid Driver’s License with good driving record.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
  • While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
  • The Team Member is required to talk and hear.
  • The Team Member may be required to lift items of various weights, ranging from 10 to 40lbs.
  • The Team Member may be required to work in outside weather conditions.
  • The Team Member may be required to work long hours, including nights, weekends, and holidays.
  • The noise level in the work environment is usually moderate to loud.
  • The Team Member may be exposed to smoke when on the floor of the gaming room.
  • The Team Member may travel locally, or between properties as needed.

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.