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Workforce Management Manager Jobs (NOW HIRING)

Ohio Health

The UKG Consultant serves as a functional subject matter expert for UKG Pro Workforce Management (WFM), EZ Call, and related modules. This role focuses on business partnership, functional discovery ...

Rally House

$60K - $75K/yr

The Workforce Management Analyst supports the planning, analysis, and execution of workforce and operational initiatives across the organization. This role partners cross-functionally with corporate ...

Figma

Workforce Management Analyst

San Francisco, CA · On-site +1

Reporting to our Insights & WFM Manager, you'll own our workforce capacity models, field ad-hoc planning requests across our BPO partner and internal FTE teams, and surface data-driven ...

Essilor

Manager- Workforce Analytics

Manhattan, NY

GENERAL FUNCTION The Workforce Management Manager is responsible for leading the workforce planning, scheduling, forecasting, labor analytics, and workforce management strategy for Pearle Vision.

Insurance Group

Be Seen First

Workforce Manager

Charlotte, NC · Remote

$98K - $112K/yr

Scheduling & Workforce Management * * Oversee the creation and maintenance of employee schedules using Genesys Workforce Management. * Ensure schedules balance customer demand, service level ...

MUFG Bank, Ltd.

Workforce Management, Analyst

Tempe, AZ · Hybrid

$81K - $95K/yr

The Workforce Management, Analyst within the Internal Audit function is responsible for supporting independent, objective assurance and consulting activities designed to evaluate and assess the ...

Radiology Partners

Workforce Management Analyst

$60K - $70K/yr

General information Press space or enter keys to toggle section visibility Job Title Workforce Management Analyst City Remote Work Location Type Remote State Remote Employment Type Full-time (30 ...

MUFG Bank, Ltd.

Workforce Management, Analyst

Tampa, FL · Hybrid

$81K - $95K/yr

The Workforce Management, Analyst within the Internal Audit function is responsible for supporting independent, objective assurance and consulting activities designed to evaluate and assess the ...

KPMG

Manager, Workforce Management - UKG

Atlanta, GA · On-site

KPMG is currently seeking a Manager, Workforce Management -UKG to join our Advisory Services practice. Responsibilities: * Led end-to-end workstreams for UKG Workforce Management implementations ...

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Workforce Management Manager information

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$27.5K

$81.7K

$137.5K

How much do workforce management manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for workforce management manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What are the key skills and qualifications needed to thrive as a workforce management manager?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What does a workforce management manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What are some common challenges faced by workforce management managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.
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Workforce Management Manager jobs near you
Infographic showing various Workforce Management Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.

Workforce Management Analyst

Agile Enterprise Solutions

Moore, OK

Full-time

Re-posted 4 days ago

Job description

Job Description

This position is responsible for configuration on Kronos Workforce Management system (Kronos WFC) including establishing standards and requirements, evaluating and directing enhancements, and implementing configuration solutions for payroll work rules and calculated accrual configuration to ensure the system is meeting local, state, federal law and Hyatt Policy. The Workforce Management Interface Analyst will partner with various Human Resources, Accounting, and Payroll/Tax groups to ensure that all interfaces are processed correctly and contain accurate information. Works under general supervision and usually reports to a project leader or manager.  The following highlights the key job duties:

Additional Information

All your information will be kept confidential according to EEO guidelines.

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About Agile Enterprise Solutions

Sourced by ZipRecruiter

AgileES offers a wide gamut of staffing solutions that are best aligned with requirements of the clients to bring super-colossal benefits for the clients At AgileES, every project whether it is small or big, is looked upon with equal proportion of close attention and commitment. For us, all clients are incomparably invaluable. We listen to our clients and come up with the customized hiring solutions to fulfill all recruitment needs. We are with you every step of the way… the way towards peerless success in business by helping you hire the right people with right business acumen, acuity, intelligence and ingenuity.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Frisco, TX, US

Year founded

2005

Social media

Facebook

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