ZipRecruiter

Log In

2

Remote Workforce Management Jobs (NOW HIRING)

CBN

Remote Workforce Management Scheduling Analyst

... Workforce Management (WFM) Scheduling Analyst to provide accurate scheduling for the CBN contact ... Remote Requirements: * Reliable high speed internet access with minimum speed of 50Mbps (no ...

KPMG LLP

Workforce Management Consultant

Detroit, MI · On-site +1

Responsibilities: • Perform workforce management functions including capacity planning, workforce scheduling, and real-time adherence monitoring • Utilize NiCE IEX for workforce management ...

Clarest Health

Workforce Planning Manager

Phoenix, AZ · On-site +1

$100K - $110K/yr

... Management (MTM) Program required by CMS for Medicare Part D. We also offer outsourced MTM services ... Remote or Phoenix, AZ (Hybrid) Salary : $100,000 - $110,000 (Exempt) Schedule: 9AM - 5PM EST ...

WSOL LLC

Workforce Management Coordinator

Plano, TX · On-site +1

... channel remote agent workforce. * Maintain constant communication with Program Success teams to ... specifically real-time management), preferably in a multi-department/site contact center ...

Sability

UKG Pro Workforce Management Consultant

Sability is looking for experienced professionals to join our consulting and software implementation team with specialization in Workforce Management (WFM), Time & Labor Management (TLM), and Time ...

Liveops

Workforce Management RTA Associate

The Workforce Management Team is the heart of Operations, ensuring the effective real-time and ... For over 25 years, we've paired cutting-edge technology with trusted, remote, and empathetic human ...

Sability

UKG Pro Workforce Management Consultant

Sability is looking for experienced professionals to join our consulting and software implementation team with specialization in Workforce Management (WFM), Time & Labor Management (TLM), and Time ...

WSOL LLC

Workforce Management Coordinator

Plano, TX · Remote

... channel remote agent workforce. * Maintain constant communication with Program Success teams to ... specifically real-time management), preferably in a multi-department/site contact center ...

HopeLink Behavioral Health

Workforce Analyst

Oakton, VA · Remote

$60K - $65K/yr

Fully Remote PRIMARY DUTIES: Workforce Monitoring & Reporting * Monitor daily attendance, schedule ... Coordinate with Supervisors and the Workforce Manager to assess staffing impact and approve or ...

next page

Showing results 1-20

People also search for

All JobsWorkforce Management JobsRemote Workforce Management Jobs

Remote Workforce Management information

See salary details

$25K

$76.4K

$162K

How much do remote workforce management jobs pay per year?

As of Jun 2, 2026, the average yearly pay for remote workforce management in the United States is $76,417.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What is a Remote Workforce Management job?

A Remote Workforce Management job involves overseeing and optimizing a team of employees who work remotely. This includes ensuring productivity, maintaining communication, implementing collaboration tools, tracking employee performance, and addressing any challenges that arise. The role often involves creating policies, managing schedules, and using workforce analytics to improve efficiency. Strong leadership, technology proficiency, and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Remote Workforce Management position, and why are they important?

To thrive in Remote Workforce Management, strong organizational, leadership, and analytical skills are essential, often supported by a degree in business, human resources, or a related field. Familiarity with remote communication platforms, workforce management software, project management tools, and experience with HRIS systems or related certifications is highly beneficial. Excellent communication, problem-solving, and adaptability help you effectively lead distributed teams and foster engagement. These abilities are crucial for ensuring productivity, cohesion, and compliance in an increasingly remote and digital work environment.

What are some of the common challenges faced in Remote Workforce Management and how can they be addressed?

One of the most common challenges in Remote Workforce Management is maintaining team cohesion and effective communication across dispersed locations and time zones. Managers often need to implement clear processes, leverage collaboration tools, and schedule regular check-ins to keep everyone aligned and informed. Additionally, monitoring productivity without micromanaging, and addressing employees' sense of isolation, requires a balance of trust and structured support. By prioritizing transparent communication, fostering a culture of accountability, and providing professional development opportunities, managers can overcome these challenges and create a successful remote work environment.
More about Remote Workforce Management jobs
What cities are hiring for Remote Workforce Management jobs? Cities with the most Remote Workforce Management job openings:
What are the most commonly searched types of Workforce Management jobs? The most popular types of Workforce Management jobs are:
What states have the most Remote Workforce Management jobs? States with the most job openings for Remote Workforce Management jobs include:
What job categories do people searching Remote Workforce Management jobs look for? The top searched job categories for Remote Workforce Management jobs are:
Remote Workforce Management jobs near you
Infographic showing various Remote Workforce Management job openings in the United States as of May 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $76,417 per year, or $36.7 per hour.
Remote Workforce Management Scheduling Analyst

Remote Workforce Management Scheduling Analyst

CBN

Remote

Full-time

Posted 5 days ago

Job description

The 700 Club Prayer Center
The Christian Broadcasting Network (CBN) is seeking a Workforce Management (WFM) Scheduling Analyst to provide accurate scheduling for the CBN contact center workforce that meets service requirements and performance goals. This role creates and updates daily and weekly net staffing requirements and publishes schedules that optimize staffing. The position will explore creative opportunities to improve scheduling. The WFM Scheduling Analyst, in collaboration with the WFM team, will suggest and implement changes to WFM tools, software, and policies to ensure optimal efficiency in all processes and procedures. Serving in this position facilitates ministry activities and contributes to CBN's Biblical mission to advance the Gospel of Jesus Christ worldwide.
Remote Requirements:
  • Reliable high speed internet access with minimum speed of 50Mbps (no satellite dish, wireless internet service, or DSL)
  • Must have router available to hardwire into computer equipment provided by CBN
  • Must maintain distraction-free home office

The successful candidate will have the following qualifications:
  • Strong working knowledge of operational procedures and core processes used in a Contact Center
  • Strong communication and presentation skills including the ability to explain detailed information in a tactful manner at all organizational levels
  • Proficient using Microsoft Excel, Word and other Microsoft Office programs with the ability to learn new software. Experience using Contact Center WFM systems and software (such as Genesys Cloud) preferred
  • Experience in a contact center environment involving an operational role a plus
  • Self-motivated with ability to work independently and take initiative on projects as well as the capacity to delegate or involve other stakeholders and team members with minimal direction
  • High level of accuracy in all work as well as a commensurate skill level to review personal work and complete all projects in the required timeframe
  • Excellent interpersonal skills with ability to establish professional rapport with all levels of management, staff and outside public
  • Ability to work in a structured, fast-paced environment, and quickly adapt to change
  • Punctual attendance with the ability to work weekends and some holidays as needed and/or required by management
  • Excellent ability to maintain confidentiality and safeguard sensitive information per department protocols
  • BA/BS or higher in a relevant field of study (i.e. Business, Mathematics, and Logistics) or equivalent work-related experience in a contact center environment preferred
  • Ability to maintain a distraction-free home work environment
  • Ability to maintain consistent access to a high-speed cable or fiber internet router
  • Good manual dexterity with ability to sit for extended periods of time at a computer workstation
  • Demonstrate life application of Biblical principles and practices in alignment with CBN's nonprofit Christian mission

CBN is a global nonprofit ministry demonstrating the love of God by sharing the Gospel through digital content, traditional media, and humanitarian aid. CBN offers a professional and rewarding work environment, competitive salary, and benefits package to include healthcare for full time positions. If you meet the listed qualifications and are in agreement with CBN's mission and purpose, please click apply or visit our CBN Job Board at www.cbn.com for application and benefit information.
We are unable to give full consideration to resumes without applications.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Apply