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Remote Workforce Management Jobs in Columbus, OH

Safelite Group

Manager, Workforce Systems

Columbus, OH · On-site

Serve as the functional and operational owner of the UKG Workforce Management platform in workforce ... (Remote) : It is expected that you will primarily perform work remotely. You may be asked to travel ...

Surge Staffing

Workforce Manager 2nd Shift

Sunbury, OH · On-site

The Workforce Manager is primarily responsible for effectively meeting the temporary help and/or ... Produce requested management reports * Follow company policies and procedures for all staffing and ...

Hocking College

Call Center Analyst

Lancaster, OH · Remote

$50K/yr

... workforce optimization. * Knowledge of CRM systems (Salesforce, etc.) and integrations with Call Center. * Prior experience in a supervisory or team lead role in customer service. Remote : This ...

Rocky Brands, Inc.

Call Center Analyst

Grove City, OH · Remote

... workforce optimization. * Knowledge of CRM systems (Salesforce, etc.) and integrations with Call Center. * Prior experience in a supervisory or team lead role in customer service. Remote : This ...

New

Rocky Brands, Inc.

Call Center Analyst

Lancaster, OH · Remote

... workforce optimization. * Knowledge of CRM systems (Salesforce, etc.) and integrations with Call Center. * Prior experience in a supervisory or team lead role in customer service. Remote : This ...

New

Hocking College

Call Center Analyst

Grove City, OH · Remote

$50K/yr

... workforce optimization. * Knowledge of CRM systems (Salesforce, etc.) and integrations with Call Center. * Prior experience in a supervisory or team lead role in customer service. Remote : This ...

Smith Commerce

Functional Analyst

Columbus, OH · On-site

Ability to manage multiple promotions and site updates across different regions. * Excellent ... remote workforce located throughout the United States and Canada. Learn why Smith is home of the ...

SMITH

Functional Analyst

Columbus, OH · On-site

Ability to manage multiple promotions and site updates across different regions. * Excellent ... remote workforce located throughout the United States and Canada. Learn why Smith is home of the ...

Smith

Functional Analyst

Columbus, OH · On-site

Ability to manage multiple promotions and site updates across different regions. * Excellent ... remote workforce located throughout the United States and Canada. Learn why Smith is home of the ...

Resolv.Global

BPO AI Solutions Architect

Columbus, OH · Remote

$64.50 - $85/hr

Design AI-powered solutions for customer service, collections, recruiting, workforce management ... Fully remote opportunity with global exposure. Working Hours This role operates within EST working ...

McKesson

Data Scientist - Predictive Analytics

Columbus, OH · On-site +1

$108K - $181K/yr

You will work closely with crossfunctional partners in operations, workforce management, and ... Standard office/remote work environment CoverMyMeds and McKesson value diverse perspectives and are ...

McKesson

Data Scientist - Predictive Analytics

Columbus, OH · On-site +1

$108K - $181K/yr

You will work closely with crossfunctional partners in operations, workforce management, and ... Standard office/remote work environment CoverMyMeds and McKesson value diverse perspectives and are ...

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Remote Workforce Management information

See Columbus, OH salary details

$24.1K

$73.8K

$156.5K

How much do remote workforce management jobs pay per year?

As of Jun 10, 2026, the average yearly pay for remote workforce management in Columbus, OH is $73,811.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $88,900.00 per year, depending on experience, location, and employer.

What is a Remote Workforce Management job?

A Remote Workforce Management job involves overseeing and optimizing a team of employees who work remotely. This includes ensuring productivity, maintaining communication, implementing collaboration tools, tracking employee performance, and addressing any challenges that arise. The role often involves creating policies, managing schedules, and using workforce analytics to improve efficiency. Strong leadership, technology proficiency, and problem-solving skills are essential for success in this position.

What are some of the common challenges faced in Remote Workforce Management and how can they be addressed?

One of the most common challenges in Remote Workforce Management is maintaining team cohesion and effective communication across dispersed locations and time zones. Managers often need to implement clear processes, leverage collaboration tools, and schedule regular check-ins to keep everyone aligned and informed. Additionally, monitoring productivity without micromanaging, and addressing employees' sense of isolation, requires a balance of trust and structured support. By prioritizing transparent communication, fostering a culture of accountability, and providing professional development opportunities, managers can overcome these challenges and create a successful remote work environment.

What are the key skills and qualifications needed to thrive in the Remote Workforce Management position, and why are they important?

To thrive in Remote Workforce Management, strong organizational, leadership, and analytical skills are essential, often supported by a degree in business, human resources, or a related field. Familiarity with remote communication platforms, workforce management software, project management tools, and experience with HRIS systems or related certifications is highly beneficial. Excellent communication, problem-solving, and adaptability help you effectively lead distributed teams and foster engagement. These abilities are crucial for ensuring productivity, cohesion, and compliance in an increasingly remote and digital work environment.

What are the most commonly searched types of Workforce Management jobs in Columbus, OH? The most popular types of Workforce Management jobs in Columbus, OH are:
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What cities near Columbus, OH are hiring for Remote Workforce Management jobs? Cities near Columbus, OH with the most Remote Workforce Management job openings:
Remote Workforce Management jobs near you

Manager, Workforce Systems

Safelite Group, Inc.

Columbus, OH • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 26 days ago

Safelite rating

6.6

Company rating: 6.6 out of 10

Based on 241 frontline employees who took The Breakroom Quiz

188th of 329 rated vehicle maintenance

Job description

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
A Brief Overview
The Workforce Systems Manager serves as the primary functional and business owner the UKG Workforce Management (WFM) system and serves as the labor management subject matter expert (SME). This role is responsible for designing, configuring, managing, and optimizing how UKG is used to translate workforce planning and capacity strategies into executable forecasts, labor demand models, and schedules that support operational performance. This role has a strategic mix of technical, analytical, and operations expertise.
Sitting within the Operations organization, this role partners closely with Workforce Capacity, Field Leadership, Finance, and Technology teams to ensure the UKG WFM solution supports both near-term execution and longer-term workforce capability maturity. The WFM Manager leads functional design and day-to-day administration of UKG labor and scheduling capabilities, while collaborating with IT and Operations partners on platform, integration, and technical enablement.
This position focuses exclusively on workforce modules and capabilities (including, but not limited to: forecasting, labor standards, labor demand, advanced scheduling, staff optimization, etc.).
What you will do
  • Serve as the functional and operational owner of the UKG Workforce Management platform in workforce forecasting, labor demand modeling, advanced scheduling, reporting, and optimization. Act as the primary operations liaison to IT and technical teams, providing business requirements, participating in testing, and validating enhancements, integrations, and changes
  • Design, configure, and maintain end-to-end workforce inputs, parameters, and scheduling logic within UKG that align with operational needs and service targets. Ensure labor standards, rule sets, and other data inputs are accurate and maintained.
  • Monitor WFM performance and outcomes, identifying continuous improvement opportunities across forecasting accuracy, schedule effectiveness, and workforce utilization. Configure and enhance automation and optimization features.
  • Develop and optimize scheduling strategies and capabilities that balance service delivery, productivity, workforce availability, and cost through automation and artificial intelligence.
  • Translate workforce planning and capacity management strategies into executable UKG configurations and schedules, ensuring alignment between long-range planning and daily operations.
  • Partner closely with Operations leaders to understand workflows, constraints, and execution challenges, ensuring solutions are operationally practical and scalable. Provide training, documentation, and change management for operational teams.
  • Performs other duties as assigned
  • Complies with all policies and standards

What you will need
  • Bachelor's Degree Business, Operations, Management, Industrial Engineering, or related quantitative field or equivalent Required
  • Master's Degree Industrial Engineering, Operations Management, Analytics, or related quantitative field Preferred
  • 7-9 years Relevant workforce management experience, with a strong emphasis on forecasting, labor planning, and advanced scheduling Required
  • 1-3 years Proven hands-on UKG Workforce Management experience, including functional configuration and scheduling Required
  • Proven experience designing and managing labor standards, demand models, and advanced schedules Required
  • Prior involvement in UKG implementations, enhancements, or optimization initiatives strongly preferred Preferred
  • Experience supporting field-based, multi-site, or high-volume operational environments preferred Preferred
  • Demonstrated ability to bridge strategic workforce planning and day-to-day operational execution Preferred
  • Experience partnering with IT, Workforce Planning, Operations, and Finance in a matrixed environment Preferred
  • Prior experience managing people or a team Preferred
  • Deep functional knowledge of UKG Workforce Management capabilities Required
  • Strong understanding of workforce forecasting concepts, capacity planning, labor productivity, and service-level driven scheduling
  • Analytical mindset with the ability to translate complex workforce models into usable operational outputs
  • Experience working with automation, optimization logic, and exception-based workflows Required
  • Strong understanding of operational KPIs and workforce metrics (productivity, utilization, service levels, adherence)
  • Strong communication skills, with the ability to explain complex workforce and system concepts clearly to operational stakeholders and influence others Preferred
  • High attention to detail and commitment to data quality and governance
  • Comfortable operating in both strategic design and hands-on execution modes Preferred
  • Continuous improvement orientation with a focus on advancing workforce capability maturity Preferred
  • Experience with SQL and data extraction/transformation mechanisms Preferred

What You Will Get:
  • Competitive weekly pay and bonus opportunities.
  • Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
  • Up to $5,250 in tuition reimbursement per year.
  • View all our health, wealth and life offerings at www.safelitebenefits.com

Expected Work Location (Remote): It is expected that you will primarily perform work remotely. You may be asked to travel, as needed, to the Safelite Home Office (7400 Safelite Way, Columbus, OH 43235), or to other location(s) as designated by the Company. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Remote #LI-MH1
This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.
This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.

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