Accountable for end-to-end program delivery across mobile workforce management platforms, field application deployments, and integration with core work management, GIS, and asset management systems.
Accountable for end-to-end program delivery across mobile workforce management platforms, field application deployments, and integration with core work management, GIS, and asset management systems.
Regional Sales Manager
Providence, RI · On-site
Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...
Regional Sales Manager
Providence, RI · On-site
Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...
RI · On-site
Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...
RI · On-site
Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
Security Operations Manager
Warwick, RI · On-site
... Workforce Management * Create, modify and manage post schedules in WinTeam to ensure adequate coverage at all times; ensure schedules are properly maintained in WinTeam and are updated regularly
Security Operations Manager
Warwick, RI · On-site
... Workforce Management * Create, modify and manage post schedules in WinTeam to ensure adequate coverage at all times; ensure schedules are properly maintained in WinTeam and are updated regularly
Security Operations Manager
Warwick, RI · On-site
... Workforce Management * Create, modify and manage post schedules in WinTeam to ensure adequate coverage at all times; ensure schedules are properly maintained in WinTeam and are updated regularly
Security Operations Manager
Warwick, RI · On-site
... Workforce Management * Create, modify and manage post schedules in WinTeam to ensure adequate coverage at all times; ensure schedules are properly maintained in WinTeam and are updated regularly
Security Operations Manager
Warwick, RI · On-site
... Workforce Management * Create, modify and manage post schedules in WinTeam to ensure adequate coverage at all times; ensure schedules are properly maintained in WinTeam and are updated regularly
Quick apply
Security Operations Manager
Warwick, RI · On-site
... Workforce Management * Create, modify and manage post schedules in WinTeam to ensure adequate coverage at all times; ensure schedules are properly maintained in WinTeam and are updated regularly
The Director of Workforce Planning & Labor Management is responsible for developing and executing ... manager. Travel: • This position may require the associate to travel to company offices ...
The Director of Workforce Planning & Labor Management is responsible for developing and executing ... manager. Travel: • This position may require the associate to travel to company offices ...
Human Resources Manager
Newport, RI · On-site
... workforce coordination, recruiting and onboarding, legal compliance, and maintaining organized, accurate employee records and HR processes. This position supports both hourly and management team ...
Quick apply
Human Resources Manager
Newport, RI · On-site
... workforce coordination, recruiting and onboarding, legal compliance, and maintaining organized, accurate employee records and HR processes. This position supports both hourly and management team ...
Human Resources Manager
Newport, RI · On-site
... workforce coordination, recruiting and onboarding, legal compliance, and maintaining organized, accurate employee records and HR processes. This position supports both hourly and management team ...
Quick apply
Human Resources Manager
Newport, RI · On-site
... workforce coordination, recruiting and onboarding, legal compliance, and maintaining organized, accurate employee records and HR processes. This position supports both hourly and management team ...
Information Technology Specialist (Systems Analysis/Applications Software)
Providence, RI · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Information Technology Specialist (Systems Analysis/Applications Software)
Providence, RI · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Information Technology Specialist (Systems Analysis/Applications Software)
Providence, RI · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Information Technology Specialist (Systems Analysis/Applications Software)
Providence, RI · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Information Technology Specialist (Systems Analysis/Applications Software)
Warwick, RI · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Information Technology Specialist (Systems Analysis/Applications Software)
Warwick, RI · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Information Technology Specialist (Systems Analysis/Applications Software)
Warwick, RI · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Information Technology Specialist (Systems Analysis/Applications Software)
Warwick, RI · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Workforce Management - it's your "thing" : You know that maximizing your business requires a well thought-out schedule! By evaluating traffic, calendars and payroll reports, you're able to make ...
Workforce Management - it's your "thing" : You know that maximizing your business requires a well thought-out schedule! By evaluating traffic, calendars and payroll reports, you're able to make ...
Workforce Management - it's your "thing" : You know that maximizing your business requires a well thought-out schedule! By evaluating traffic, calendars and payroll reports, you're able to make ...
Workforce Management - it's your "thing" : You know that maximizing your business requires a well thought-out schedule! By evaluating traffic, calendars and payroll reports, you're able to make ...
Workforce Management - it's your "thing" : You know that maximizing your business requires a well thought-out schedule! By evaluating traffic, calendars and payroll reports, you're able to make ...
Workforce Management - it's your "thing" : You know that maximizing your business requires a well thought-out schedule! By evaluating traffic, calendars and payroll reports, you're able to make ...
.Net Developer
$47.25 - $62.25/hr
Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...
.Net Developer
$47.25 - $62.25/hr
Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...
Sr React JS Developer
Woonsocket, RI · On-site
$50 - $53/hr
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational ...
Quick apply
Sr React JS Developer
Woonsocket, RI · On-site
$50 - $53/hr
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational ...
Workforce Management Manager information
What is the difference between Workforce Management Manager vs Workforce Analyst?
| Aspect | Workforce Management Manager | Workforce Analyst |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are common | Usually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred |
| Work Environment | Leads teams, manages scheduling, forecasting, and resource allocation in call centers or service industries | Analyzes data, develops reports, and provides insights to optimize staffing and operations |
| Employer & Industry Usage | Used across call centers, retail, healthcare, and customer service industries | Common in similar industries, focusing on data analysis and reporting |
While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.
What are the key skills and qualifications needed to thrive as a Workforce Management Manager, and why are they important?
To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.
What does a Workforce Management Manager do?
A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.
What are some common challenges faced by Workforce Management Managers, and how can they be addressed?
Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.
What are the most commonly searched types of Workforce Management jobs in Rhode Island? The most popular types of Workforce Management jobs in Rhode Island are:
What are popular job titles related to Workforce Management Manager jobs in Rhode Island? For Workforce Management Manager jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Workforce Management Manager jobs in Rhode Island look for? The top searched job categories for Workforce Management Manager jobs in Rhode Island are:
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Other
Posted 8 days ago
PPL rating
6.8
Based on 46 frontline employees who took The Breakroom Quiz
44th of 52 rated energy and utility
Job description
Company Summary Statement
As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities - PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy - provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL's companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview
Responsibilities
Qualifications
As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities - PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy - provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL's companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview
Note: This role is hybrid requiring 3 days on-site. Office locations: Allentown, PA; Louisville, KY or Providence, RI. #LI-Hybrid #INDPPL
Leads delivery of field mobility technology projects / programs enabling electric and gas utility field crews to plan, receive, and execute work safely and efficiently. Accountable for end-to-end program delivery across mobile workforce management platforms, field application deployments, and integration with core work management, GIS, and asset management systems. Strong focus on field operations alignment, change management for frontline workforces, and measurable delivery outcomes in a regulated utility environment.
Responsibilities
Essential Functions:
- Lead delivery of field mobility technology initiatives across electric and gas distribution operations.
- Manage end-to-end deployment of mobile applications and workforce management platforms for field crews.
- Coordinate Agile delivery and PI planning across IT, field operations, safety, and business stakeholders.
- Align stakeholders on field mobility roadmap, priorities, and program milestones.
- Oversee integration of mobile solutions with work management (e.g., EAM Hexagon, SAP PM), GIS, and scheduling systems.
- Drive field adoption and structured change management for technology rollouts to frontline employees and contractors.
- Manage program timelines, risks, dependencies, and third-party vendor relationships.
- Ensure field mobility solutions meet regulatory, safety, and operational compliance requirements.
- Monitor delivery performance, identify continuous improvement opportunities, and report program status to leadership.
- Performs other duties as assigned
- Complies with all policies and standards
Qualifications
Required Education:
- Bachelor's degree or an equivalent combination of education or experience.
Required Experience:
- 7+ years of relevant experience program/project management experience delivering technology solutions.
- Demonstrated experience managing mobile workforce or field technology deployments.
- Experience working in SAFe Agile environments with cross-functional delivery teams.
- Strong written and verbal communication skills with the ability to bridge IT and field operations.
- Proven ability to lead change management and technology adoption for frontline workforces.
Preferred Qualifications:
- Experience in a regulated electric or gas utility or similar field-operations-intensive environment.
- Familiarity with field mobility platforms.
- Knowledge of work management systems
- Understanding of GIS platforms and real-time field crew dispatch and routing workflows.
- Experience managing technology initiatives with union and contractor field workforce populations.
- Exposure to IoT, connected worker, or digital field operations solutions.
Required Education:
- Bachelor's degree or an equivalent combination of education or experience.
Required Experience:
- 7+ years of relevant experience program/project management experience delivering technology solutions.
- Demonstrated experience managing mobile workforce or field technology deployments.
- Experience working in SAFe Agile environments with cross-functional delivery teams.
- Strong written and verbal communication skills with the ability to bridge IT and field operations.
- Proven ability to lead change management and technology adoption for frontline workforces.
Preferred Qualifications:
- Experience in a regulated electric or gas utility or similar field-operations-intensive environment.
- Familiarity with field mobility platforms.
- Knowledge of work management systems
- Understanding of GIS platforms and real-time field crew dispatch and routing workflows.
- Experience managing technology initiatives with union and contractor field workforce populations.
- Exposure to IoT, connected worker, or digital field operations solutions.