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Workforce Management Manager Jobs in Federal Way, WA

Director, Workforce Management The Director, Workforce Management leads the strategy and execution that enables a large, globally distributed customer operations network to deliver exceptional ...

Analyze workforce management requirements and translate business needs into effective Verint WFM solutions. * Develop and maintain forecasting models to predict contact volumes, workload demand, and ...

New

Asset Management Manager

Seattle, WA · On-site

$128K - $194K/yr

Develop and implement asset management roadmaps that align organizational objectives, business processes, technology, data, and workforce needs. * Establish priorities and work plans for asset ...

Asset Management Manager

Seattle, WA · On-site

$128K - $194K/yr

Develop and implement asset management roadmaps that align organizational objectives, business processes, technology, data, and workforce needs. * Establish priorities and work plans for asset ...

WFM Pro UKG Lead

Issaquah, WA · On-site

$57 - $62/hr

Collaborate with business stakeholders, HR, Payroll, Operations, and IT teams to understand workforce management requirements and translate them into scalable solutions. * Configure and enhance UKG ...

Strong knowledge of workforce management processes, including time tracking, scheduling and compliance. Good-to-Have: * UKG Pro Integration or UKG Pro WFM certifications * Excellent leadership ...

Operations Labor Manager

Tacoma, WA · On-site

$82K - $122K/yr

Workforce Management and Labor Relations * Exercises independent judgment and management authority over the hiring, assignment, direction, evaluation, discipline, and termination of assigned labor ...

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Showing results 1-20

Workforce Management Manager information

See Federal Way, WA salary details

$30.7K

$91.2K

$153.6K

How much do workforce management manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for workforce management manager in Federal Way, WA is $91,211.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $130,100.00 per year, depending on experience, location, and employer.

What does a workforce management manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What are the key skills and qualifications needed to thrive as a workforce management manager?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What are some common challenges faced by workforce management managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What are the most commonly searched types of Workforce Management jobs in Federal Way, WA?

The most popular types of Workforce Management jobs in Federal Way, WA are:

What job categories do people searching Workforce Management Manager jobs in Federal Way, WA look for?

The top searched job categories for Workforce Management Manager jobs in Federal Way, WA are:

What cities near Federal Way, WA are hiring for Workforce Management Manager jobs?

Cities near Federal Way, WA with the most Workforce Management Manager job openings:

Infographic showing various Workforce Management Manager job openings in Federal Way, WA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $91,211 per year, or $43.9 per hour.

Time & Workforce Management Analyst

Weyerhaeuser Company

Seattle, WA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Weyerhaeuser rating

7.9

Company rating: 7.9 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

8th of 19 rated forestry and logging companies


Job description

At Weyerhaeuser, the Workforce Management Analyst serves as a strategic workforce management expert supporting accurate, compliant, and efficient workforce operations through expert administration of timekeeping, attendance, and scheduling within UKG across U.S. and Canadian locations including manufacturing sites, distribution centers, Timberlands field sites, and Seattle HQ. 

The Workforce Management Analyst participates in complex workforce management operations. This role will effectively collaborate with business operations leaders, Payroll, HR, and HRMS staff, ensuring that time and attendance data are accurate, compliant, and ready for payroll processing. Over time, this position will evolve to include labor forecasting, analytics, and long-term workforce planning to support strategic decision-making around staffing and labor costs. 

What You'll Do

  • Serve as subject matter expert for UKG WFM Timekeeping, Attendance Tracking and Scheduling functionality across U.S. and Canadian operations including participating in design, testing, analyzing risks, and executing project tasks to adopt break/fix, new functionalities or change processes. 
  • Partners with HRMS, IT, Payroll, and vendors to prioritize enhancements and deliver workforce management technology roadmaps.
  • Ensure that Timekeeping, Attendance Tracking and Scheduling functionality complies with applicable laws and regulations (federal, state/provincial, local) and corporate governance requirements in U.S. and Canada. 
  • Monitor and validate accurate capture of worked hours, attendance exceptions (late arrivals, no-shows, early departures, breaks, failure to punch), PTO/leave usage, and schedule adherence prior to payroll processing. 
  • Optimize Timekeeping, Attendance Tracking, and Scheduling functionality and processes related to workforce/timekeeping/ scheduling and labor balance monitoring; and recommend and implement improvements to workflow, controls, documentation and automation. 
  • Support internal and external audits of timekeeping, attendance and scheduling processes; and prepare audit documentation, track findings, and implement remediation actions. 
  • Provide reporting and analytics on time & attendance data (e.g., absence trends, exception volumes, schedule adherence, labor cost variances) and support the development of forecasting labor models, staffing recommendations and scheduling strategies. 
  • Develop documentation, training materials, and workforce management best practices for various stakeholders.
  • Bachelor's degree in business, Human Resources, Finance, Information Systems, Supply Chain, Operations Management, or related field; equivalent experience considered.
  • 3-5 years of progressive experience in workforce management functionality in scheduling, time and attendance and reporting features or equivalent in a large, complex, multi-jurisdiction (U.S. and Canada) enterprise environment. 
  • Experience implementing or supporting HCM / workforce management / time & attendance / scheduling systems (e.g., UKG Pro, Kronos Workforce Dimensions, Kronos Central, ADP eTime, Dayforce, or similar or equivalent) highly preferred.  
  • Ability to synthesize workforce data to provide clear, decisive, and actionable insights that inform business operations decisions for time/attendance and scheduling 
  • Demonstrated ability to build relationships and collaborate effectively with business operations leaders and staff, Payroll, HRMS, HR, Finance and vendor partners (UKG). 
  • Demonstrated ability to conduct analysis and generate reports using system and data analysis tools (BI, Smartsheet) and Excel. 

Preferred

  • Manufacturing, distribution, forestry, logistics, or industrial operations experience.
  • Experience supporting unionized work environments.
  • Knowledge of business intelligence and visualization tools such as Power BI, Tableau, SQL, or similar platforms.
  • Professional certifications related to workforce management, project management, analytics, HR, or HRIS systems.
  • Advanced proficiency in Microsoft Office including Excel with in-depth knowledge of formulas, pivot tables, v-lookups; strong working knowledge of other Office applications. 
  • Strong analytical, problem-solving, and critical thinking skills. Excellent verbal and written communication skills. 
  • Ability to communicate technical information effectively with business leaders, stakeholders, HR, Finance, IT and vendor partners (UKG). 

Location: The preferred location is based out of our Seattle, WA headquarters; however, this role is open to candidates who live in (or are planning to move to) one of the following states: Alabama, Arkansas, Arizona, California, Florida, Georgia, Idaho, Louisiana, Maine, Michigan, Mississippi, Montana, North Carolina, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, West Virginia, Washington. This role is not open to those who live in other states or countries.

Compensation  

This role is eligible for our annual merit-increase program, and we are targeting a salary range of $82,500 to $123,800 based on your level of skills, qualifications and experience. You will also be eligible for our Annual Incentive Program, which offers a cash bonus targeting 7% of base pay. Potential plan funding may range from zero to two times that target.  

 

Benefits  

When you join our team, you and your dependents will be offered coverage under our comprehensive employee benefits plan, which includes medical, dental, vision, short and long-term disability, and life insurance.  We offer a pre-tax Health Savings Account option which includes a company contribution.  Other benefit options are also available such as voluntary Long-Term Care and Employee Assistance Programs. We also support personal volunteerism, sponsor a host of diversity networks, promote mentoring, and provide training and development opportunities to help you chart your path to a fulfilling career.  

Retirement:  

Employees are able to enroll in our company's 401k plan, which includes a paid company match in addition to our annual contribution equal to 5% of your base salary. 

 

Paid Time Off or Vacation 

We provide eligible employees who are scheduled to work 25 hours or more per week with 3-weeks of paid vacation to use during your first year of employment. In addition, after being employed for six months, eligible employees begin to accrue vacation for future use. We also recognize eleven paid holidays per year, providing a total of 88 holiday hours 

About Weyerhaeuser 
We sustainably manage forests and manufacture products that make the world a better place. We're serious about safety, driven to achieve excellence and proud of what we do. With multiple business lines in locations across North America, we offer a range of exciting career opportunities for smart, talented people who are passionate about making a difference. 

 
We know you have a choice in your career. We want you to choose us. 
Weyerhaeuser is an equal opportunity employer. Inclusion is one of our five core values, and we strive to maintain a culture where all our people feel a sense of belonging, opportunity and shared purpose. We are committed to recruiting a diverse workforce and supporting an equitable and inclusive environment that inspires people of all backgrounds to join, stay and thrive with our team.  


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About Weyerhaeuser

Sourced by ZipRecruiter

Weyerhaeuser is a leading international forest products company based in Seattle, WA, US. Established in 1900, the company has grown to become one of the largest timberland owners in the world. Weyerhaeuser is deeply rooted in the forestry industry and excels in timberland management, as well as the manufacture and distribution of a diverse range of forest products. The product slate encompasses lumber, plywood, wood chips, and other wood-derived materials predominantly used in construction, cellulose fiber production, and bioenergy.

Industry

Manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Seattle, WA, US

Year founded

1900

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