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Workforce Management Manager Jobs in Federal Way, WA

Tranow

Site Operations Supervisor II

Tacoma, WA · On-site

$80 - $100/hr

Partner with radiologists, modality specialists, and leadership to ensure operational success Staffing & Workforce Management * Manage schedules and staffing allocations * Approve and track employee ...

Ally Waste Services LLC

District Manager

Seatac, WA · On-site

Background in hourly workforce management - recruiting, scheduling, and developing part-time staff. * Familiarity with CRM tools or operations management software. Benefits * Competitive salary

New

Ally Waste

District Manager

Seatac, WA · On-site

Background in hourly workforce management - recruiting, scheduling, and developing part-time staff. * Familiarity with CRM tools or operations management software. Benefits * Competitive salary

New

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All JobsWorkforce Management JobsWorkforce Management Manager JobsWorkforce Management Manager Jobs in Federal Way, WA

Workforce Management Manager information

See Federal Way, WA salary details

$30.7K

$91.2K

$153.6K

How much do workforce management manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for workforce management manager in Federal Way, WA is $91,211.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $130,100.00 per year, depending on experience, location, and employer.

What does a workforce management manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What are the key skills and qualifications needed to thrive as a workforce management manager?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What are some common challenges faced by workforce management managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What are the most commonly searched types of Workforce Management jobs in Federal Way, WA?

The most popular types of Workforce Management jobs in Federal Way, WA are:

What job categories do people searching Workforce Management Manager jobs in Federal Way, WA look for?

The top searched job categories for Workforce Management Manager jobs in Federal Way, WA are:

What cities near Federal Way, WA are hiring for Workforce Management Manager jobs?

Cities near Federal Way, WA with the most Workforce Management Manager job openings:

Workforce Management Manager jobs near you
Infographic showing various Workforce Management Manager job openings in Federal Way, WA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $91,211 per year, or $43.9 per hour.

Make an Impact on Others with a Career From Home

AO Garcia Agency

Tacoma, WA • Remote

Full-time

Posted 4 days ago

Job description

If you're putting in full effort but still earning the same paycheck every week... that's a problem.

This opportunity removes the ceiling.

You'll work with clients who have already expressed interest in receiving help. Your role is to guide them through their options and help them get set up.

Why People Make the Switch

  • No income cap
  • No cold calling
  • Work from home
  • Paid based on results, not hours

What is Provided

  • Warm leads
  • Training
  • Ongoing support

You Bring

  • Work ethic
  • Coachability
  • Desire to earn more
 
 
*All interviews will be conducted via Zoom video conferencing.
(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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