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Workforce Management Manager Jobs in Federal Way, WA

Deloitte

UKG PRO HCM Senior Consultant

Seattle, WA · On-site

Collaborating with project teams and client stakeholders to deliver workforce management solutions aligned to business needs * Serving clients across industries such as healthcare, consumer, and ...

Chewy

Associate Director, Category Management

Bellevue, WA · On-site

$149K - $245K/yr

Are you a data-driven business manager passionate about meeting customer needs while delivering ... Using a deep understanding of P&L drivers and trade-offs, partner with Workforce Management and ...

SEIU 775

Development Manager

Seattle, WA · On-site

Strong understanding of call center management principles, workforce management, and performance metrics. Minimum Qualifications : (Any equivalent combination of education and experience which ...

Expedia

Sr Mgr, Workday Platform Engineering

Seattle, WA · On-site

$295K/yr

Oversee team capacity, workforce planning, performance development, and career growth. * Partner ... Proficient stakeholder management, communication, and strategic planning skills. * Experience ...

Weyerhauser Co

Talent Management Leader

Seattle, WA · On-site

... high-performing workforce. You will be responsible for strategy, execution, governance, and ... To ensure transparency across the organization, please have a discussion with your manager prior to ...

TekWissen LLC

Project/Program Manager II

Seattle, WA · On-site

Overview TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. We are a community of 50 million ...

TestingXperts

HCM Others | Kronos WFC

Seattle, WA · On-site

In Depth Knowledge on Workforce Management Products with working experience on multiple packages. Specialized knowledge on one package should also suffice. Strong Solution led Consulting capabilities ...

talentmovers inc

GCP System Engineer

Issaquah, WA · On-site

Workforce Management (WFM) Setup: Lead the technical setup, configuration, and ongoing maintenance of the Verint WFM integration with the Google CES platform, ensuring accurate data exchange for ...

Deloitte

Workday Adaptive Planning Manager

Seattle, WA · On-site

Client Management: Manage day to day interactions with executive clients and sponsors * Delivery: Gain trusted advisor status with customers and client prospects by understanding their business and ...

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Showing results 21-40

All JobsWorkforce Management JobsWorkforce Management Manager JobsWorkforce Management Manager Jobs in Federal Way, WA

Workforce Management Manager information

See Federal Way, WA salary details

$30.7K

$91.2K

$153.6K

How much do workforce management manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for workforce management manager in Federal Way, WA is $91,211.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $130,100.00 per year, depending on experience, location, and employer.

What does a workforce management manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What are the key skills and qualifications needed to thrive as a workforce management manager?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What are some common challenges faced by workforce management managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What are the most commonly searched types of Workforce Management jobs in Federal Way, WA?

The most popular types of Workforce Management jobs in Federal Way, WA are:

What job categories do people searching Workforce Management Manager jobs in Federal Way, WA look for?

The top searched job categories for Workforce Management Manager jobs in Federal Way, WA are:

What cities near Federal Way, WA are hiring for Workforce Management Manager jobs?

Cities near Federal Way, WA with the most Workforce Management Manager job openings:

Workforce Management Manager jobs near you
Infographic showing various Workforce Management Manager job openings in Federal Way, WA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $91,211 per year, or $43.9 per hour.

UKG PRO HCM Senior Consultant

Deloitte

Seattle, WA • On-site

Full-time

Re-posted yesterday

Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

47th of 154 rated financial services

Job description

UKG PRO HCM Senior Consultant

Deloitte's Human Capital practice helps organizations address the changing nature of work, workforce, and workplace. We bring sector experience and cross-domain insight to help clients solve complex workforce challenges and align talent strategies to business priorities. As a UKG PRO HCM Senior Consultant - Functional Transformation, you will support clients in designing and implementing workforce management solutions that help improve business operations and workforce experiences.

Recruiting for this role ends on 06/11/2027.

Work you'll do

As a UKG PRO HCM Senior Consultant on the HR Strategy & Technology team, you will be responsible for:

  • Implementing UKG Pro HCM Pro Payroll module
  • Supporting full lifecycle UKG Pro Payroll implementations, including business analysis, functional specification, system configuration, design, testing, cutover, and hypercare
  • Gathering and documenting business requirements through workshops, discovery sessions, and client meetings
  • Collaborating with project teams and client stakeholders to deliver workforce management solutions aligned to business needs
  • Serving clients across industries such as healthcare, consumer, and manufacturing

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The team

Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce.

Qualifications

Required:

  • Bachelor's degree or equivalent
  • 4+ years of experience in human resources and workforce management functions and processes
  • 4+ years of experience implementing UKG Pro HCM module
  • 4+ years of experience working across the full lifecycle of a workforce management implementation, including business analysis, functional specification, system configuration, design, testing, cutover, and hypercare
  • 4+ years of experience leading requirements gathering workshops and facilitating client meetings
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • Experience working in a consulting environment
  • Experience implementing human resources information systems other than UKG Pro Workforce Management
  • Experience serving clients in healthcare, consumer, retail, hospitality, or manufacturing industries

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $116,200 to $229,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

For more information about Human Capital, visit our landing page at:

https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html

#HCFY27, #HRSTFY27


Qualifications:

UKG PRO HCM Senior Consultant

Deloitte's Human Capital practice helps organizations address the changing nature of work, workforce, and workplace. We bring sector experience and cross-domain insight to help clients solve complex workforce challenges and align talent strategies to business priorities. As a UKG PRO HCM Senior Consultant - Functional Transformation, you will support clients in designing and implementing workforce management solutions that help improve business operations and workforce experiences.

Recruiting for this role ends on 06/11/2027.

Work you'll do

As a UKG PRO HCM Senior Consultant on the HR Strategy & Technology team, you will be responsible for:

  • Implementing UKG Pro HCM Pro Payroll module
  • Supporting full lifecycle UKG Pro Payroll implementations, including business analysis, functional specification, system configuration, design, testing, cutover, and hypercare
  • Gathering and documenting business requirements through workshops, discovery sessions, and client meetings
  • Collaborating with project teams and client stakeholders to deliver workforce management solutions aligned to business needs
  • Serving clients across industries such as healthcare, consumer, and manufacturing

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The team

Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce.

Qualifications

Required:

  • Bachelor's degree or equivalent
  • 4+ years of experience in human resources and workforce management functions and processes
  • 4+ years of experience implementing UKG Pro HCM module
  • 4+ years of experience working across the full lifecycle of a workforce management implementation, including business analysis, functional specification, system configuration, design, testing, cutover, and hypercare
  • 4+ years of experience leading requirements gathering workshops and facilitating client meetings
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • Experience working in a consulting environment
  • Experience implementing human resources information systems other than UKG Pro Workforce Management
  • Experience serving clients in healthcare, consumer, retail, hospitality, or manufacturing industries

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $116,200 to $229,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

For more information about Human Capital, visit our landing page at:

https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html

#HCFY27, #HRSTFY27


Education:Bachelor's DegreeEmployment Type:

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