ZipRecruiter

Log In

2

Remote Workforce Management Jobs in Federal Way, WA

Targeted Talent

Customer Success Manager

Seattle, WA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... the Workforce Management domain preferred * Experience with Salesforce (or other CRM) desired * Ability to travel (job requires up to 30% travel) * Comfortable working as needed in a remote ...

The AES Group

Solutions Architect - Amazon Connect

Bellevue, WA · Remote

$64.50 - $85/hr

Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the ... Knowledge of workforce management (WFM) and quality management tools * Exposure to AI-driven CX use ...

The AES Group

Solutions Architect - Amazon Connect

Bellevue, WA · Remote

$64.50 - $85/hr

Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the ... Knowledge of workforce management (WFM) and quality management tools * Exposure to AI-driven CX use ...

Targeted Talent

Customer Success Representative

Seattle, WA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... the Workforce Management domain preferred * Experience with Salesforce (or other CRM) desired * Ability to travel (job requires up to 30% travel) * Comfortable working as needed in a remote ...

Push Operations

Account Executive

Seattle, WA · On-site +1

$70K/yr

  • Medical

  • PTO

Expect remote/home-office work for prospecting, research, and deal management, combined with ... Position workforce management (WFM), payroll, hiring, labor compliance, scheduling, and HR ...

New

TrueBlue

Program Specialist

Tacoma, WA · Remote

$21 - $28/hr

  • Medical

  • Dental

  • Vision

  • PTO

Remote ESSENTIAL DUTIES and RESPONSIBILITIES include the following. Client Delivery * Ensure that ... Workforce Management Solution at new customer engagements * Support business delivery of QBR ...

FrontStream

Be Seen First

Customer Success Manager (REMOTE)

Seattle, WA · Remote

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are committed to building a diverse workforce that cultivates and supports individuals of all ... We are the trusted provider of online fundraising and auctions, event management, donor management ...

Danaher

IT Project Manager - Remote

Seattle, WA · On-site +1

$120K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Advanced Project Management Skills: Proficiency in project management methodologies (e.g., Agile ... At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We ...

Trueline

Senior Litigation Attorney (Remote)

Seattle, WA · Remote

$175K - $220K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Independently manage complex litigation matters from inception through resolution * Handle ... workforce. We welcome smart and ambitious applicants and recruit, refer, hire, place, and promote ...

Northern Base

Workday Extend Developer

Renton, WA · Remote

Remote (USA) Employment Type: Full-Time Visa Type: USC / GC Only ✅ Must-Have Qualifications: ✔ ... Ability to manage project timelines, deliverables, and client expectations throughout the ...

TrueBlue

Strategic Sourcing Manager

Tacoma, WA · Remote

$138K - $179K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... workforce environments. Location: Remote ESSENTIAL DUTIES and RESPONSIBILITIES: Strategic Sourcing & Category Management * Develop and execute sourcing strategies for technology and professional ...

Trueblue

Strategic Sourcing Manager

Tacoma, WA · On-site +1

$138K - $179K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... workforce environments. Location: Remote ESSENTIAL DUTIES and RESPONSIBILITIES: Strategic Sourcing & Category Management * Develop and execute sourcing strategies for technology and professional ...

TrueBlue, Inc.

Strategic Sourcing Manager

Tacoma, WA · Remote

$138K - $179K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... workforce environments. Location: Remote ESSENTIAL DUTIES and RESPONSIBILITIES: Strategic Sourcing & Category Management * Develop and execute sourcing strategies for technology and professional ...

next page

Showing results 1-20

All JobsWorkforce Management JobsRemote Workforce Management JobsRemote Workforce Management Jobs in Federal Way, WA

Remote Workforce Management information

See Federal Way, WA salary details

$27.9K

$85.3K

$180.9K

How much do remote workforce management jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote workforce management in Federal Way, WA is $85,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $102,700.00 per year, depending on experience, location, and employer.

What is remote workforce management?

A Remote Workforce Management job involves overseeing and optimizing a team of employees who work remotely. This includes ensuring productivity, maintaining communication, implementing collaboration tools, tracking employee performance, and addressing any challenges that arise. The role often involves creating policies, managing schedules, and using workforce analytics to improve efficiency. Strong leadership, technology proficiency, and problem-solving skills are essential for success in this position.

What are some of the common challenges faced in remote workforce management and how can they be addressed?

One of the most common challenges in Remote Workforce Management is maintaining team cohesion and effective communication across dispersed locations and time zones. Managers often need to implement clear processes, leverage collaboration tools, and schedule regular check-ins to keep everyone aligned and informed. Additionally, monitoring productivity without micromanaging, and addressing employees' sense of isolation, requires a balance of trust and structured support. By prioritizing transparent communication, fostering a culture of accountability, and providing professional development opportunities, managers can overcome these challenges and create a successful remote work environment.

What are the key skills and qualifications needed to thrive in remote workforce management, and why are they important?

To thrive in Remote Workforce Management, strong organizational, leadership, and analytical skills are essential, often supported by a degree in business, human resources, or a related field. Familiarity with remote communication platforms, workforce management software, project management tools, and experience with HRIS systems or related certifications is highly beneficial. Excellent communication, problem-solving, and adaptability help you effectively lead distributed teams and foster engagement. These abilities are crucial for ensuring productivity, cohesion, and compliance in an increasingly remote and digital work environment.

What are the most commonly searched types of Workforce Management jobs in Federal Way, WA?

The most popular types of Workforce Management jobs in Federal Way, WA are:

What job categories do people searching Remote Workforce Management jobs in Federal Way, WA look for?

The top searched job categories for Remote Workforce Management jobs in Federal Way, WA are:

What cities near Federal Way, WA are hiring for Remote Workforce Management jobs?

Cities near Federal Way, WA with the most Remote Workforce Management job openings:

Remote Workforce Management jobs near you

Customer Success Manager

Targeted Talent

Seattle, WA • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

What you'll do

  • Manage projects by creating implementation work-plans, facilitate status calls that drive completion of project milestones, and provide project progress reporting. Track and report on hours spent on customer projects.
  • Uncover, analyze, and comprehend a variety of system requirements requiring review and consideration of multiple business priorities
  • Advise customers on solution features, configuration options, and system processes and procedures
  • Configure and customize new SchedulePro and ScheduleFlex customer instances, as well as understand and configure interfaces to third-party applications
  • Manage changes to requested solutions, including following the documented change request process for scope and billing management
  • Onboard clients, including creating training material and conducting effective training calls and/or visits with clients
  • Proactively surface project risks and issues for the team to address as well as provide consultative guidance and dynamic solutions for any issues that arise
  • Provide proactive outreach at all stages of the customer lifecycle
  • Identify, prioritize, and resolve client issues/concerns; coordinate with appropriate internal departments to provide responses and/or solutions
  • Develop and maintain strong relationships with colleagues and clients to ensure maximum satisfaction and retention levels
  • Participate in customer support standby rotations when the regular support team is unavailable
  • Assist, if requested, in the sales process, providing technical sales support
  • Become an expert in the features, benefits, and implementation of Shiftboard's SchedulePro and ScheduleFlex solutions

Skills you'll need

  • Bachelor's degree in business or technology with one or more years' experience implementing business software in a consultative role within a SaaS environment preferred though greater experience in a related role with increasing responsibility may be considered as an appropriate substitution
  • One or more years of experience managing software implementation projects
  • Two or more years of software application implementation experience in a consultative role, preferably within a SaaS environment
  • Excellent communication and presentation skills
  • Must be personable and enjoy working with people in an entirely customer-facing role
  • Knowledge of project management/delivery methods and tools
  • Organized, detail-oriented, and able to support many clients at once. Ability to deal with ambiguity and structure the unstructured
  • Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision
  • Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
  • Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation
  • Working knowledge of Scrum and other Agile methodologies
  • Bonus: previous experience with programming, or ability to write simple database queries and scripts
  • Comfortable using and learning software, including MS Office (Excel), multiple internet browsers, ticketing/tracking systems
  • Experience in the Workforce Management domain preferred
  • Experience with Salesforce (or other CRM) desired
  • Ability to travel (job requires up to 30% travel)
  • Comfortable working as needed in a remote environment with video-conferencing tools

What you'll get

  • Competitive wages
  • ESPO (employee stock option program)
  • Medical/dental vision coverage
  • 401(k)
  • Flexible PTO and 10 paid holidays per year
  • Career advancement opportunities
Targeted Talent logo

About Targeted Talent

Sourced by ZipRecruiter

Your single source for HR professional services, we offer job seekers specialized employment services, spanning contract, permanent positions, and project solutions for highly specialized and managerial level talent needs. Our team of specialized recruiters and consultants abilities extend far beyond resume or career counseling. With hundreds of collaborators strategically located throughout the country, our organization possess the local market knowledge and industry relationships that make successful geography-specific reach possible.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Vancouver, BC, CA

View All Targeted Talent Jobs