Workforce Management Manager Jobs in Seattle, WA

Job Title: Workforce Management Analyst
Job Description
The Workforce Management Analyst supports timekeeping, attendance tracking, and scheduling processes across U.S. and Canadian operations, with a strong focus on UKG and related payroll systems. This role serves as a subject matter expert for workforce management tools, ensures compliance with labor regulations, and provides reporting and analytics to support labor forecasting and scheduling strategies. The position is hybrid and based in the Pioneer Square area of Seattle, WA, offering the opportunity to contribute to an innovative and collaborative HR team in a highly regarded workplace.
Responsibilities

• Serve as the subject matter expert for UKG Workforce Management timekeeping, attendance tracking, and scheduling across U.S. and Canadian operations, with eventual responsibility for labor forecasting and analytics.
• Work closely with business operations, IT, HR, and technology vendors to support existing workforce management, time and attendance, and scheduling systems, and to optimize solutions through process improvements, system enhancements, and new technology implementations.
• Ensure that timekeeping and workforce scheduling systems comply with applicable federal, state, provincial, and local laws and regulations, as well as corporate governance requirements in both the U.S. and Canada.
• Monitor and validate the accurate capture of worked hours, attendance exceptions such as late arrivals, no-shows, early departures, and breaks, as well as PTO and leave usage and schedule adherence prior to payroll processing.
• Identify system or process deficiencies related to workforce management, timekeeping, scheduling, and labor balance monitoring, and recommend and implement improvements to workflows, controls, documentation, and automation.
• Act as a liaison between payroll, HR, operations, and IT by capturing business requirements for time and attendance and scheduling processes, and translating them into clear technical specifications for system improvements and enhancements.
• Support internal and external audits of timekeeping, attendance, and scheduling processes by preparing audit documentation, tracking findings, and implementing remediation actions.
• Provide reporting and analytics on time and attendance data, including absence trends, exception volumes, schedule adherence, and labor cost variances, and support the development of forecasted labor models, staffing recommendations, and scheduling strategies.
• Collaborate with payroll accounting and payroll operations teams to understand how timekeeping and scheduling data flow into payroll, and support the resolution of variances and issues resulting from time and schedule inputs.
• Lead or contribute to projects and initiatives such as system rollouts, process improvements, and training efforts related to workforce management and timekeeping solutions.
• Communicate technical and process information clearly to stakeholders at all levels, fostering strong relationships across operations, HR, IT, and vendor partners.

Essential Skills

• Bachelor's degree in business, human resources, finance, analytics, or a related discipline.
• Minimum of 5-7 years of related experience in time and attendance, scheduling, workforce management, or equivalent functions.
• Experience working within UKG and payroll systems, with strong understanding of payroll inputs and impacts.
• Experience in a large, complex, multi-jurisdiction enterprise environment spanning the U.S. and Canada.
• Experience implementing or supporting HCM, workforce management, time and attendance, or scheduling systems such as UKG Pro, Kronos Workforce Dimensions, Kronos Central, ADP eTime, or similar platforms.
• Advanced proficiency in Microsoft Excel, including formulas, pivot tables, and lookup functions, and strong working knowledge of other Microsoft Office applications.
• Strong analytical, problem-solving, and critical thinking skills, with the ability to use data analysis tools and generate meaningful reports.
• Ability to communicate technical information effectively with stakeholders and management at all levels.
• Demonstrated experience leading projects or initiatives such as system rollouts, process improvements, or training programs.
• Excellent verbal and written communication skills, with a proven ability to build effective relationships across operations, HR, IT, and vendor partners.

Additional Skills & Qualifications

• UKG Certified Professional or equivalent UKG Workforce Management certifications.
• Experience with Kronos Workforce Dimensions and Kronos Central.
• Experience with ADP eTime or similar time and attendance solutions.
• Professional payroll certifications such as CPP or FPC.
• Experience with workforce planning and schedule planning in complex environments.
• Exposure to or experience supporting HCM platforms and broader HR technology ecosystems.
• Background in analytics or finance that supports labor forecasting and cost analysis.
• Ability to act as a trusted partner and advisor to senior stakeholders on workforce management topics.

Work Environment
This role operates in a hybrid work environment based in downtown Seattle, in the Pioneer Square area. The headquarters offers a modern, engaging workspace with a notable rooftop view of the city and nearby stadiums, creating an inspiring setting for collaboration. On-site work may involve commuting to downtown, where parking can be expensive, so candidates should plan accordingly. The position is part of a fun, innovative, and collaborative HR team that values safety, integrity, citizenship, sustainability, inclusion, and excellence. The organization emphasizes strong environmental, social, and governance principles, sustainably managing resources and delivering high-quality products while supporting employees in achieving meaningful career goals.
Job Type & Location
This is a Contract to Hire position based out of Seattle, WA.
Pay and Benefits
The pay range for this position is $50.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Seattle,WA.
Application Deadline
This position is anticipated to close on Jun 29, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.