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Technical Support Engineer Jobs in Virginia (NOW HIRING)

Saalex

$45K - $85K/yr

Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test ... Provide Tier 1-3 technical support for hardware, software, and network-related issues.

Saalex

$45K - $85K/yr

Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test ... Provide Tier 1-3 technical support for hardware, software, and network-related issues.

LinTech Global, Inc.

Be Seen First

Technical Support Specialist

Portsmouth, VA · On-site

Prepare engineering plans and site installation Technical Design Packages. F. Develop hardware ... Support user groups in planning for equipment locations and reallocations, which improve system ...

LinTech Global

Technical Support Specialist

Portsmouth, VA · On-site

$23.42 - $26.44/hr

Prepare engineering plans and site installation Technical Design Packages. * Develop hardware ... Support user groups in planning for equipment locations and reallocations, which improve system ...

INSPYR Solutions

Technical Support Technician

Manassas, VA · On-site

$37K - $47K/yr

Title: Technical Support Technician Location: Manassas, VA Duration: 6 month contract (high ... Act as a primary point of contact for internal and external stakeholders (engineers, vendors ...

Apptium Technologies

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Application Support Engineer

Reston, VA · On-site

$65K - $85K/yr

The engineer independently investigates, diagnoses, and resolves complex technical issues, applying ... Provide hands-on technical support during product rollouts, system upgrades, and customer ...

SAP

SAP NS2 Support Engineer (SAC)

Herndon, VA · On-site

SAP NS2 Support Engineer (SAC) SAP NS2 Secure Cloud Support organization is seeking an experienced ... This individual will work directly with customers, technical leads, and cross-functional teams to ...

SAP

SAP NS2 Support Engineer (SAC)

Herndon, VA

SAP NS2 Support Engineer (SAC) SAP NS2 Secure Cloud Support organization is seeking an experienced ... This individual will work directly with customers, technical leads, and cross-functional teams to ...

Peraton

Technical Support Technician

Chantilly, VA · On-site

$51K - $82K/yr

Responsibilities Peraton is seeking a Technical Support Technician in support of our Corporate IT ... Interact with network services, software systems engineering, and/or applications development to ...

Amazon

ITS Support Engineer I

Herndon, VA

Are you passionate about solving technical challenges and helping people. Do you thrive in a dynamic, high-impact environment. Join Amazon's IT Services team as an ITS Support Engineer and be part of ...

Amazon

ITS Support Engineer I

Herndon, VA

Are you passionate about solving technical challenges and helping people. Do you thrive in a dynamic, high-impact environment. Join Amazon's IT Services team as an ITS Support Engineer and be part of ...

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Technical Support Engineer information

See Virginia salary details

$37.2K

$78.4K

$118.5K

How much do technical support engineer jobs pay per year?

As of Jul 15, 2026, the average yearly pay for technical support engineer in Virginia is $78,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $97,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer, and why are they important?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

What Is a Technical Support Engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

How does a Technical Support Engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What does a Technical Support Engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
More about Technical Support Engineer jobs
What are the most commonly searched types of Technical Support Engineer jobs in Virginia? The most popular types of Technical Support Engineer jobs in Virginia are:
What are popular job titles related to Technical Support Engineer jobs in Virginia? For Technical Support Engineer jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer jobs in Virginia look for? The top searched job categories for Technical Support Engineer jobs in Virginia are:
What cities in Virginia are hiring for Technical Support Engineer jobs? Cities in Virginia with the most Technical Support Engineer job openings:
What are popular job titles related to Technical Support Engineer jobs in VA? For Technical Support Engineer jobs in VA, the most frequently searched job titles are:
Technical Support Engineer jobs near you
Infographic showing various Technical Support Engineer job openings in Virginia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% Hybrid, and 50% Remote job distribution, with an average salary of $78,354 per year, or $37.7 per hour.
Lead Support Engineer, Amazon LEO Enterprise Customer Support

Lead Support Engineer, Amazon LEO Enterprise Customer Support

Amazon

Arlington, VA

Full-time

Re-posted 5 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,968 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Amazon LEO is an initiative to increase global broadband access through a constellation of over 3,000 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon LEO will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.


Key job responsibilities
We are seeking a Support Engineer to join our SATCOM Technical Support team. The ideal candidate will combine strong troubleshooting expertise with the ability to resolve complex satellite network issues through methodical problem analysis and technical resolution. In this role, you'll handle escalated cases involving service degradation, analyzing performance data (latency, jitter, packet loss) and system configurations to restore optimal service levels.

Success in this role demands excellent diagnostic skills, the ability to drive technical cases to resolution, and experience working with cross-functional teams to solve challenging network issues. You'll develop and document technical solutions, contribute to our knowledge base, and provide advanced technical guidance to customers and internal teams. While monitoring tools aid your work, your primary focus will be on complex problem resolution and ensuring customer satisfaction through effective technical support.
Work in a rotating shift schedule, including weekdays, and weekends, with the requirement to be available for on-call duties as needed to ensure continuous operational coverage.
Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S

citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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