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Systems Support Engineer Jobs (NOW HIRING)

Peraton

SCCM Support Systems Engineer

Columbia, MD · On-site

SCCM Support Systems Engineer Job Locations US-MD-Columbia Requisition ID 2025-153939 Position Category Engineering Clearance Top Secret/SCI w/Poly Responsibilities Peraton is hiring an SCCM Support ...

Arcfield

Systems Engineer (TD Support)

Chantilly, VA · On-site

They are seeking a Systems Engineer to support the review of cyber systems, focusing on assessment, verification, and validation of information systems. Responsibilities : • The SE will review ...

Kentro

Systems Engineer MacOS Support

Albany, NY · On-site

$100K - $110K/yr

The Systems Engineer - MacOS Support provides technical assistance in maintaining and improving MacOS baselines and supporting MacOS lifecycle management across the enterprise environment. This role ...

Kentro

Systems Engineer MacOS Support

Albany, NY · On-site

$100K - $110K/yr

The Systems Engineer - MacOS Support provides technical assistance in maintaining and improving MacOS baselines and supporting MacOS lifecycle management across the enterprise environment. This role ...

Peraton

SCCM Support Systems Engineer

Columbia, MD

As a Systems Engineer on our team, you will support one of the largest enterprise-wide engineering contracts within the Intelligence Community. This is a full-time position requiring 1880 hours of ...

SAIC

Analytic Support Systems Engineer

Chantilly, VA · On-site

As an analytic support systems engineer you will perform technical analyses, engage in modeling and simulation and general engineering evaluation of various systems and data to support all-source ...

Peraton

SCCM Support Systems Engineer

Columbia, MD · On-site

As a Systems Engineer on our team, you will support one of the largest enterprise-wide engineering contracts within the Intelligence Community. This is a full-time position requiring 1880 hours of ...

Arcfield

Systems Engineer (TD Support)

Chantilly, VA · On-site

They are seeking a Systems Engineer to support the review of cyber systems, responsible for system assessments, developing requirements for cyber tools, and coordinating cyber strategies with inter ...

Peraton

SCCM Support Systems Engineer

Columbia, MD · On-site

$176K - $282K/yr

As a Systems Engineer on our team, you will support one of the largest enterprise-wide engineering contracts within the Intelligence Community. This is a full-time position requiring 1880 hours of ...

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How much do systems support engineer jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for systems support engineer in the United States is $42.89, according to ZipRecruiter salary data. Most workers in this role earn between $31.73 and $48.56 per hour, depending on experience, location, and employer.

What are Systems Support Engineers?

Systems Support Engineers are IT professionals who maintain, troubleshoot, and optimize computer systems and networks within an organization. They handle technical issues, assist users with hardware and software problems, and ensure that systems are running efficiently and securely. Their responsibilities often include monitoring system performance, performing regular updates, and providing support for servers, workstations, and network infrastructure. Systems Support Engineers also document solutions and may help implement new technologies or upgrades.

What engineers make $500,000?

Senior engineers in specialized fields such as software engineering, data engineering, or systems engineering can reach or exceed $500,000 annually, especially with experience, advanced skills, and in high-paying industries like technology or finance. These roles often require expertise in programming, cloud platforms, or complex system design, and may include bonuses or stock options that contribute to total compensation.

What are the key skills and qualifications needed to thrive as a Systems Support Engineer, and why are they important?

To thrive as a Systems Support Engineer, you need a solid understanding of operating systems, networking concepts, and hardware troubleshooting, often supported by a degree in computer science or related certifications. Familiarity with ticketing systems, remote support tools, and platforms like Windows, Linux, and cloud services is typically required. Strong problem-solving abilities, communication skills, and a customer-focused mindset help distinguish top performers in this field. These skills are essential for efficiently diagnosing and resolving technical issues, ensuring system reliability, and maintaining user satisfaction.

What does a systems support engineer do?

A systems support engineer is responsible for maintaining, troubleshooting, and resolving issues with computer systems, servers, and network infrastructure. They often use diagnostic tools, provide technical assistance to users, and ensure system security and performance. This role typically requires knowledge of operating systems, hardware, and networking protocols, and may involve certifications such as CompTIA or Microsoft certifications.

What engineers make $300,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or systems engineering can earn $300,000 or more annually, especially with extensive experience, advanced skills, and in high-demand industries. Roles often require advanced certifications, leadership responsibilities, or working in competitive markets with high cost of living.

How much is the salary of a system engineer?

The salary of a Systems Support Engineer typically ranges from $60,000 to $90,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced engineers with specialized skills can earn higher salaries.

What are some common challenges Systems Support Engineers face when troubleshooting complex technical issues, and how are these typically addressed within a team environment?

Systems Support Engineers often encounter complex technical problems that require thorough analysis and collaboration to resolve. Challenges may include diagnosing issues that span multiple systems, managing unexpected outages, or dealing with ambiguous error messages. These challenges are typically addressed by leveraging documentation, escalation procedures, and working closely with cross-functional teams such as network administrators, software developers, and end-users. Regular team meetings, knowledge-sharing sessions, and access to internal wikis help ensure that engineers can effectively collaborate and solve problems efficiently.

What is the difference between Systems Support Engineer vs Network Support Specialist?

AspectSystems Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, technical support teams, data centersNetwork operations centers, enterprise networks, ISPs
Primary FocusSupporting and maintaining computer systems, hardware, and softwareManaging and troubleshooting network infrastructure and connectivity
Common TasksInstalling OS, troubleshooting hardware/software issues, user supportConfiguring routers/switches, monitoring network performance, resolving connectivity issues

While both roles support IT infrastructure, Systems Support Engineers focus on computer systems and software, whereas Network Support Specialists concentrate on network hardware and connectivity. Both roles often collaborate and require similar certifications, but their daily tasks and areas of expertise differ.

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Systems Support Engineer jobs near you
Infographic showing various Systems Support Engineer job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, 9% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $89,216 per year, or $42.9 per hour.
Systems Support Engineer II (Secret Clearance)

Systems Support Engineer II (Secret Clearance)

Red River

Lexington, MA • On-site

Full-time

Posted yesterday

Job description

At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels valued and able to do their best work, fostering a one-team mentality. Our employees work together to foster wise decision-making that relies on data, experience, and collaboration. We seek self-motivated individuals who are open to an environment based on this teamwork and shared success.
Our team works directly with our clients to create innovative solutions, challenge the status quo, and deliver first in class solutions. Our client-centric culture works to anticipate needs with an urgency to resolve issues and build long-term client relationships.
We aim to expand our growing workforce with passionate individuals who are resilient in the face of uncertainty and possess a creative spirit, all while keeping the needs of our clients top of mind to foster individual and organizational success. Interested candidates must possess a desire for growth through continuous learning and feedback.
Ideal candidates will possess the following skills and come prepared to discuss how they have experienced each of these areas in previous roles:
  • Collaboration - You bring a collaborative spirit to all interactions with others; you work to ensure everyone around you is welcomed and positioned to do their best work; you view every Red River colleague as a member of one team.
  • Creativity- You welcome new ideas and listen with the intent to understand; you are passionate and persistent in pursuit of innovative solutions; you value "brainstorming" as an expression.
  • Empathy - You take the time to understand both the needs of your clients and your team members; you anticipate client needs and address issues effectively; you work to make each client feel valued and understood; you foster loyalty and a long-term relationship.
  • Integrity - You willingly receive and give feedback; you are open about what's working and what needs to improve; you admit mistakes openly and share learnings widely.
  • Judgment - You are intentional when making decisions, with an aim toward long-term solutions rather than quick fixes; you rely on data, training, and collaboration with others to inform your decisions.
  • Purpose- You exhibit courage in searching for the truth; you are willing to risk personal failure to help, or challenge the status quo, in the pursuit of excellence.
  • Resilience - You thrive in rapidly changing circumstances; you adapt to change; you know when to include or escalate to others; you embrace a hard challenge.
  • Selflessness - You are considerate when searching for new and different ideas; you seek what's best for the team and organization; you discern how your actions could affect others; you seek to make those around you successful.

Red River is seeking a Systems Support Engineer II with an active Secret clearance to join our growing team! This position will work onsite with one of our clients in the Lexington, MA area. This person will handle technical support requests directly from our customers, as well as escalation from other team members. Our engineers are responsible for maintaining user uptime and improving their computing experiences through effective maintenance, problem identification, and resolution activities, as well as growing and developing the organization's perception with the customer through exceptional customer service. Candidates must be energetic and focused with a strong motivation to learn new technologies, management, and maintenance processes.
Minimum Education/Certification/Experience Requirements:
  • Minimum 3 years of IT (5 years preferred) experience with IT administration and support experience with windows administration and management of Active Directory, DHCP, DNS, and Group Policy
  • Previous Experience in a fast-paced consulting or MSP environment as plus
  • Active SECRET clearance

Preferred Education/Certification/Experience:
  • Desired certifications: CompTIA A+, Network+, ITIL V3/V4 Foundation,

Knowledge, Skills and Abilities:
  • High level knowledge of supporting/managing/imaging OS products/devices
  • Windows/Office365 on Mac experience preferred
  • MDM experience with WorkspaceOne and JAMF preferred
  • Experience with imaging process/deployment of workstations
  • Email Administration with high level user management including configuring new accounts, password resets, and troubleshooting user login, profile, and permission issues
  • Strong domain functionality experience and knowledge of Active Directory services, Group Policy, DNS, DHCP
  • Strong ability to troubleshoot Windows and Mac OS related issues at hardware and software levels
  • Strong ability to troubleshoot Remote Desktop Services and VPN (SSL and IPSec)
  • Strong ability to troubleshoot Office365 products (Exchange/Sharepoint/Onedrive/Teams) using GUI and powershell
  • Experience with MS Intune MDM including but not limited to configuration policies, compliance policies, and app protection for various device types
  • Ticketing system/SLA experience (ServiceNow preferred)
  • Intermediate knowledge of Backup Solutions (Veeam preferred)
  • Basic understanding of core network components & troubleshooting
  • Maintaining standards and documentation on an ongoing basis as products and technologies evolve
  • Iphone/iOS troubleshooting/configuring
  • Other business duties as assigned
  • Strong consulting and communication skills
  • Confidence and experience in front of client
  • Strong ability to work in a team-based environment
  • Ability to be a self-starter and possess good time management skills
  • Strong ability to manage their ticket queue in tandem with taking client support phone calls

Essential Elements:
This position is an office position that requires remaining in a stationary position for multiple hours throughout the workday.
This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment.
Basic Qualifications:
  • U.S. Citizenship Required

Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional).
EOE M/F/DISABLED/Vet
Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated.
In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the American's with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact accommodation@redriver.com. PLEASE NOTE: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River.
Red River does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.

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