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Systems Support Engineer Jobs (NOW HIRING)

As a Systems Engineer on our team, you will support one of the largest enterprise-wide engineering contracts within the Intelligence Community. This is a full-time position requiring 1880 hours of ...

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How much do systems support engineer jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for systems support engineer in the United States is $42.89, according to ZipRecruiter salary data. Most workers in this role earn between $31.73 and $48.56 per hour, depending on experience, location, and employer.

What is a systems support engineer?

Systems Support Engineers are IT professionals who maintain, troubleshoot, and optimize computer systems and networks within an organization. They handle technical issues, assist users with hardware and software problems, and ensure that systems are running efficiently and securely. Their responsibilities often include monitoring system performance, performing regular updates, and providing support for servers, workstations, and network infrastructure. Systems Support Engineers also document solutions and may help implement new technologies or upgrades.

What are the key skills and qualifications needed to thrive as a systems support engineer?

To thrive as a Systems Support Engineer, you need a solid understanding of operating systems, networking concepts, and hardware troubleshooting, often supported by a degree in computer science or related certifications. Familiarity with ticketing systems, remote support tools, and platforms like Windows, Linux, and cloud services is typically required. Strong problem-solving abilities, communication skills, and a customer-focused mindset help distinguish top performers in this field. These skills are essential for efficiently diagnosing and resolving technical issues, ensuring system reliability, and maintaining user satisfaction.

What are some common challenges systems support engineers face when troubleshooting complex technical issues, and how are these typically addressed within a team environment?

Systems Support Engineers often encounter complex technical problems that require thorough analysis and collaboration to resolve. Challenges may include diagnosing issues that span multiple systems, managing unexpected outages, or dealing with ambiguous error messages. These challenges are typically addressed by leveraging documentation, escalation procedures, and working closely with cross-functional teams such as network administrators, software developers, and end-users. Regular team meetings, knowledge-sharing sessions, and access to internal wikis help ensure that engineers can effectively collaborate and solve problems efficiently.

What is the difference between Systems Support Engineer vs Network Support Specialist?

AspectSystems Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, technical support teams, data centersNetwork operations centers, enterprise networks, ISPs
Primary FocusSupporting and maintaining computer systems, hardware, and softwareManaging and troubleshooting network infrastructure and connectivity
Common TasksInstalling OS, troubleshooting hardware/software issues, user supportConfiguring routers/switches, monitoring network performance, resolving connectivity issues

While both roles support IT infrastructure, Systems Support Engineers focus on computer systems and software, whereas Network Support Specialists concentrate on network hardware and connectivity. Both roles often collaborate and require similar certifications, but their daily tasks and areas of expertise differ.

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Infographic showing various Systems Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $89,216 per year, or $42.9 per hour.

SCCM Support Systems Engineer

Peraton

Columbia, MD • On-site

Full-time

PTO

Re-posted 16 days ago


Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

47th of 221 rated it services


Job description

Responsibilities

Peraton is hiring an SCCM Support Systems Engineer to join our Cyber Mission business unit in Jessup, MD. As a Systems Engineer on our team, you will support one of the largest enterprise-wide engineering contracts within the Intelligence Community. This is a full-time position requiring 1880 hours of support per year; and work is performed at a customer location. As a Microsoft Systems Center Configuration Manager (SCCM) Support Systems Engineer on our team you will be client-facing and will have responsibility for performing all aspects of SCCM planning, setup, deployment and maintenance. Provide technical architecture guidance and leadership for various areas to include design and develop highly complex, integrated solutions through tools, processes and procedures to facilitate the cost-effective delivery of services or fielding of successful products. You will perform testing and integration of computer systems, subsystems and components for over 3000 Tactical IT clients managed by the customer, and ensure this configuration is kept up to date using the SCCM environment. You will use SCCM infrastructure systems management tools for baselining, assessing, deploying, updating, and managing the organizations device and application enterprise to ensure compliance with Enterprise level process in accordance with customer oversight policies and procedures. You will assist with implementing new system hardware, software architecture, design, and provide input to developing operating procedures and policies as needed or requested.

Key Responsibilities:

  • Capture complete baseline of deployed hardware and software architectures, including Data Flow components, and policies, and be responsible for high integrity configuration management process IAW customer guidelines.
  • Conduct close liaison and technical exchange with Government and Microsoft Contractor Premier Field Engineers.
  • Implement, administer, configure, monitor, and maintain SCCM Enterprise health in a virtualized environment.
  • Create and manage Windows desktop deployment automation architecture, Windows Server Update Services (WSUS), to include design\migration deployment infrastructure of physical and virtual Systems, Servers, and Workstations.
  • Creation, testing, and deploying Operation System images\builds, packages, and scripts.
  • Creating Enterprise-wide formal test plans and procedures for newly deployed Tactical IT configurations.
  • Performing general system administration duties in a Windows Active Directory environment.
  • Contribute to development and ongoing improvement of industry best practices and standards for deploying enterprise desktop technologies.
  • Deploy, install and administer Microsoft Office products.
  • Evaluate emerging technologies to ensure technical solutions are compatible with the company's business needs and strategic objectives.
  • Provide technical expertise, guidance and strategic recommendations to other IT groups.
  • Create and troubleshoot software deployments and packages.
  • Develop process documentation for updates and software deployments.
  • Perform routine Server Administration including applying security patches and responding to Information Assurance Vulnerability Alerts (IAVAs).

#AJCM

#MDFSP

Qualifications

Individual Capabilities/Experience Required:

Bachelor's degree or advanced degree in computer science, information systems, engineering or other related discipline plus at least 20 years of systems engineering experience. A Master's degree or PhD may be substituted for two years of experience. A high school diploma or GED plus 24 years of systems engineering experience would also be acceptable.

  • Position requires TS/SCI clearance with polygraph.
  • Knowledge of the Windows registry, interaction of drivers within the OS, and unattended/silent installs of Windows operating systems.
  • At least 3 years' experience in Microsoft System Center Configuration Manager with at least 1 year on current version.
  • At least 3 years' experience in Microsoft Windows Server.
  • At least 3 years' experience in managing Active Directory Users, Computers, and Group Policies.
  • At least 3 years' experience in VMWare Infrastructure (VMware ESXi).
  • At least 2 years' experience in scripting technologies, PowerShell, and VBScript.
  • Extensive knowledge of PC/Server hardware and software maintenance and deployment.
  • Readiness to travel, if required.

Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Peraton offers enhanced benefits to employees working on this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap and eligible to participate in an attractive bonus plan.

XXProposal

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range$176,000 - $282,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Employment Type: FULL_TIME

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017