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Systems Support Engineer Jobs (NOW HIRING)

ALTEN Technology USA

System Support Engineer

Irvine, CA · On-site

$115K - $125K/yr

... software systems. This role will be onsite in Irvine, CA lab, where dedicated equipment and ... engineering, third-party suppliers, integration teams, and hardware support - as required to ...

ALTEN Technology USA

System Support Engineer

Irvine, CA · On-site

$115K - $125K/yr

... software systems. This role will be onsite in Irvine, CA lab, where dedicated equipment and ... engineering, third-party suppliers, integration teams, and hardware support -- as required to ...

Kentro

Systems Engineer MacOS Support

Albany, NY · On-site

$100K - $110K/yr

The Systems Engineer - MacOS Support provides technical assistance in maintaining and improving MacOS baselines and supporting MacOS lifecycle management across the enterprise environment. This role ...

Peraton

SCCM Support Systems Engineer

Columbia, MD

As a Systems Engineer on our team, you will support one of the largest enterprise-wide engineering contracts within the Intelligence Community. This is a full-time position requiring 1880 hours of ...

SAIC

Analytic Support Systems Engineer

Chantilly, VA · On-site

As an analytic support systems engineer you will perform technical analyses, engage in modeling and simulation and general engineering evaluation of various systems and data to support all-source ...

Kentro

Systems Engineer MacOS Support

Albany, NY

$100K - $110K/yr

The Systems Engineer - MacOS Support provides technical assistance in maintaining and improving MacOS baselines and supporting MacOS lifecycle management across the enterprise environment. This role ...

Peraton

SCCM Support Systems Engineer

Columbia, MD · On-site

$176K - $282K/yr

As a Systems Engineer on our team, you will support one of the largest enterprise-wide engineering contracts within the Intelligence Community. This is a full-time position requiring 1880 hours of ...

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How much do systems support engineer jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for systems support engineer in the United States is $42.89, according to ZipRecruiter salary data. Most workers in this role earn between $31.73 and $48.56 per hour, depending on experience, location, and employer.

What are Systems Support Engineers?

Systems Support Engineers are IT professionals who maintain, troubleshoot, and optimize computer systems and networks within an organization. They handle technical issues, assist users with hardware and software problems, and ensure that systems are running efficiently and securely. Their responsibilities often include monitoring system performance, performing regular updates, and providing support for servers, workstations, and network infrastructure. Systems Support Engineers also document solutions and may help implement new technologies or upgrades.

What are the key skills and qualifications needed to thrive as a Systems Support Engineer, and why are they important?

To thrive as a Systems Support Engineer, you need a solid understanding of operating systems, networking concepts, and hardware troubleshooting, often supported by a degree in computer science or related certifications. Familiarity with ticketing systems, remote support tools, and platforms like Windows, Linux, and cloud services is typically required. Strong problem-solving abilities, communication skills, and a customer-focused mindset help distinguish top performers in this field. These skills are essential for efficiently diagnosing and resolving technical issues, ensuring system reliability, and maintaining user satisfaction.

What are some common challenges Systems Support Engineers face when troubleshooting complex technical issues, and how are these typically addressed within a team environment?

Systems Support Engineers often encounter complex technical problems that require thorough analysis and collaboration to resolve. Challenges may include diagnosing issues that span multiple systems, managing unexpected outages, or dealing with ambiguous error messages. These challenges are typically addressed by leveraging documentation, escalation procedures, and working closely with cross-functional teams such as network administrators, software developers, and end-users. Regular team meetings, knowledge-sharing sessions, and access to internal wikis help ensure that engineers can effectively collaborate and solve problems efficiently.

What is the difference between Systems Support Engineer vs Network Support Specialist?

AspectSystems Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, technical support teams, data centersNetwork operations centers, enterprise networks, ISPs
Primary FocusSupporting and maintaining computer systems, hardware, and softwareManaging and troubleshooting network infrastructure and connectivity
Common TasksInstalling OS, troubleshooting hardware/software issues, user supportConfiguring routers/switches, monitoring network performance, resolving connectivity issues

While both roles support IT infrastructure, Systems Support Engineers focus on computer systems and software, whereas Network Support Specialists concentrate on network hardware and connectivity. Both roles often collaborate and require similar certifications, but their daily tasks and areas of expertise differ.

More about Systems Support Engineer jobs
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Systems Support Engineer jobs near you
Infographic showing various Systems Support Engineer job openings in the United States as of May 2026, with employment types broken down into 3% Locum Tenens, 65% Full Time, 29% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $89,216 per year, or $42.9 per hour.

Desktop Support Engineer - Lab Systems

Purple Drive Technologies

Raleigh, NC • On-site

Full-time

Posted 7 days ago

Job description

Overview:
Role: Desktop Support Engineer - Lab Systems
Location: Raleigh, NC
Duration: 6 months
Pharma Lab IT Project Support End user computing (EUC)
- System administrator for Lab computers and equipment
Lab computers and equipment support experience
Must know Empower LacE and Unicorn Systems.
Desktop support, Operating Systems support, Customer Service Knowledge
Experience with Microsoft OS and related technologies.
Extensive knowledge of IT hardware and software.
Strong knowledge on network troubleshooting.
Experience with Windows XP, Windows 7 OS, Windows 10, and MS-Office applications suite.
Knowledge of Linux a plus.
Knowledge with SCCM Patching, Active directory, Antivirus tools etc.
Must be proficient with imaging and creating images.
Experience in Windows 10 deployment.
Should have experience participating or leading an OS migration.
Excellent written and oral communication skills
Strong customer-service orientation.
Understand customer service and service delivery.
Understanding of ITIL processes and ServiceNow Tool.
Must be located at the mentioned location

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