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Systems Support Engineer Jobs (NOW HIRING)

Getinge

Systems Support Engineer I

Streetsboro, OH · On-site

$63K - $69K/yr

You just found it. Job Overview The System Support Engineer - Level 1 provides frontline technical support for Talis Clinical's software and hardware solutions. This role focuses on learning core ...

Getinge

Systems Support Engineer I

Streetsboro, OH · On-site

$63K - $69K/yr

You just found it. Job Overview The System Support Engineer - Level 1 provides frontline technical support for Talis Clinical's software and hardware solutions. This role focuses on learning core ...

CWPS

Systems Support Engineer II

Santa Clarita, CA

Red River is seeking a Systems Support Engineer II to join our growing team! This position will work onsite with one of our clients in Santa Clarita, CA. This role delivers premium workplace ...

USCS

Automation Systems Support Engineer

Camden, NJ · On-site

$86K - $110K/yr

The Automation Systems Support Engineer is responsible for the stability, reliability, and performance of the Windows server environments that power US Cold's automated facilities. This role focuses ...

Samprasoft

Sr Systems Support Engineer

Durham, NC · On-site

$94K - $129K/yr

Sr Systems Support Engineer Location: Durham, NC Duration: Long Term Contract Bachelor's degree or higher in a technology related field (e.g. Engineering, Computer Science, etc.) required. 6-8+ years ...

New

Eaton

Product Line Systems & Support Engineer

Arden, NC · On-site

$86K - $126K/yr

The Customer Order Engineering (COE) Systems & Support Engineer is responsible for an assigned product line, to (1) drive improvements for the COE/Customer Order Design (COD) teams in the automation ...

ALTEN Technology USA

System Support Engineer

Irvine, CA

$115K - $125K/yr

... software systems. This role will be onsite in Irvine, CA lab, where dedicated equipment and ... engineering, third-party suppliers, integration teams, and hardware support - as required to ...

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How much do systems support engineer jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for systems support engineer in the United States is $42.89, according to ZipRecruiter salary data. Most workers in this role earn between $31.73 and $48.56 per hour, depending on experience, location, and employer.

What are Systems Support Engineers?

Systems Support Engineers are IT professionals who maintain, troubleshoot, and optimize computer systems and networks within an organization. They handle technical issues, assist users with hardware and software problems, and ensure that systems are running efficiently and securely. Their responsibilities often include monitoring system performance, performing regular updates, and providing support for servers, workstations, and network infrastructure. Systems Support Engineers also document solutions and may help implement new technologies or upgrades.

What are the key skills and qualifications needed to thrive as a Systems Support Engineer, and why are they important?

To thrive as a Systems Support Engineer, you need a solid understanding of operating systems, networking concepts, and hardware troubleshooting, often supported by a degree in computer science or related certifications. Familiarity with ticketing systems, remote support tools, and platforms like Windows, Linux, and cloud services is typically required. Strong problem-solving abilities, communication skills, and a customer-focused mindset help distinguish top performers in this field. These skills are essential for efficiently diagnosing and resolving technical issues, ensuring system reliability, and maintaining user satisfaction.

What are some common challenges Systems Support Engineers face when troubleshooting complex technical issues, and how are these typically addressed within a team environment?

Systems Support Engineers often encounter complex technical problems that require thorough analysis and collaboration to resolve. Challenges may include diagnosing issues that span multiple systems, managing unexpected outages, or dealing with ambiguous error messages. These challenges are typically addressed by leveraging documentation, escalation procedures, and working closely with cross-functional teams such as network administrators, software developers, and end-users. Regular team meetings, knowledge-sharing sessions, and access to internal wikis help ensure that engineers can effectively collaborate and solve problems efficiently.

What is the difference between Systems Support Engineer vs Network Support Specialist?

AspectSystems Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, technical support teams, data centersNetwork operations centers, enterprise networks, ISPs
Primary FocusSupporting and maintaining computer systems, hardware, and softwareManaging and troubleshooting network infrastructure and connectivity
Common TasksInstalling OS, troubleshooting hardware/software issues, user supportConfiguring routers/switches, monitoring network performance, resolving connectivity issues

While both roles support IT infrastructure, Systems Support Engineers focus on computer systems and software, whereas Network Support Specialists concentrate on network hardware and connectivity. Both roles often collaborate and require similar certifications, but their daily tasks and areas of expertise differ.

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Systems Support Engineer jobs near you
Infographic showing various Systems Support Engineer job openings in the United States as of May 2026, with employment types broken down into 3% Locum Tenens, 65% Full Time, 29% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $89,216 per year, or $42.9 per hour.
Senior Systems Support Engineer

Senior Systems Support Engineer

Eagle Creek Renewable Energy LLC

Badin, NC • On-site

$97K - $133K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Job Title: Senior Systems Support Engineer
Classification: Exempt
Location: Badin, NC
About the Role: The Senior Systems Support Engineer is responsible for providing advanced technical support and solutions for the plant's process control systems. This includes overseeing infrastructure, hardware, software, and applications for all levels of the on-site process computer environment. The role encompasses support for a wide range of equipment, such as Programmable Logic Controllers (PLCs), Human Machine Interfaces (HMIs), Process Computers, Programmable Drives, SCADA Systems, Smart Instrumentation, and various system interfaces.
The Senior Systems Support Engineer will be a key player in minimizing plant downtime through advanced troubleshooting and system maintenance, ensuring compliance with safety and environmental standards. The position will require on-call support and direct collaboration with the IT team, operations staff, and external vendors to optimize performance and reliability.
Why Eagle Creek?
  • A comprehensive benefits plan: Medical, Dental, Vision, HSA, FSA, Commuter benefits, Voluntary Life, 401(k) match.
  • Eleven paid holidays per year, plus a competitive PTO schedule and time off to volunteer or give back to your community.
  • Access to a company-funded Employee Assistance Program.
  • Employee discounts through ADP LifeMart.
  • Tuition Reimbursement as well as access to trainings & mentors for Career Progression and Personal Development.

What you'll do:
Information Technology and Process Control Support:
  • Provide expert troubleshooting, problem resolution, and repairs for all IT and Process Automation System infrastructure and equipment.
  • Apply and develop maintenance strategies to enhance operational efficiency, reduce costs, and extend the lifecycle of equipment.
  • Lead reliability improvement initiatives to optimize asset availability through enhanced automation and control systems.
  • Initiate and manage Capital Project Requests aimed at enhancing system reliability, equipment lifecycle management, and process control communication.
  • Partner with operations to implement system upgrades and improvements that elevate overall performance and safety.
  • Maintain thorough documentation for all IT and Process Control Systems, ensuring compliance with organizational standards.
  • Ensure adherence to IT protocols for Information and Process Systems (IPS) to minimize risk and maintain system integrity across all hardware, software, and applications.
  • Oversee local compliance with NERC CIP-C standards with the Compliance Coordinator, while also supporting site compliance with broader NERC reliability standards.
  • Collaborate with electrical maintenance teams to provide ongoing support for automation equipment and daily operational needs.
  • Actively monitor processes and procedures to enhance safety and minimize environmental impact, working toward the goal of zero safety incidents.
  • Deliver tailored IT/PCS solutions for the site, working closely with both internal IPS teams and external partners to standardize and implement effective technologies.
  • Provide leadership and oversight in managing project implementation within the site, ensuring alignment with organizational goals.
  • The ability to travel as needed up to 25%
Project Management and Execution:
  • Develop comprehensive IT project plans, including detailed timelines, resource allocation, and budget oversight.
  • Coordinate internal resources and manage external vendors/third-party providers to successfully execute projects.
  • Ensure effective resource management and allocate team members appropriately to meet project milestones and deadlines.
  • Track project progress, identify potential risks, and proactively manage changes in scope, schedule, and budget to ensure project success.
  • Oversee the completion and delivery of all site-specific systems and provide post-project support as needed.
What skills and experience you'll need:
  • Strong written/verbal communication and customer service skills to successfully maintain a high level of collaboration with colleagues.
  • Experience creating/authoring documentation to include user manuals, technical specifications, or training materials, consumable by end users, colleagues, and employees of any level.
  • Sound judgement and technical decision-making skills.
  • The ability to perform a variety of duties, often changing from one task to another of a different nature.
  • A drive to stay up to date on emerging technologies and hands-on experience with the latest versions of the following technologies: Windows Server, Azure, Active Directory, Office 365, VMWare/Hyper-V, Storage, Ethernet, Wireless Networks, Firewalls, DNS, DHCP, heterogeneous LAN environments.
  • Data Analysis using Excel, MS Access, SQL, etc.
  • Power Apps/Power BI development/support experience.
  • Programming languages: Experience with different programing languages (Python, C#, etc.).
  • A strong attention to detail so work is accurate and complete.
  • An Associate or Bachelor's Degree in Computer Science/Engineering or related field preferred
  • Preferred Technical Certifications: CompTIA A+, Network+, Security+, Microsoft 365

Eagle Creek RE Management, LLC is an equal opportunity employer

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