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Service Desk Associate Jobs (NOW HIRING)

Front Desk Associate

Front Desk Associate

Wyomissing, PA · On-site

$13.50 - $17.25/hr

Job Summary The Front Desk Associate is responsible for providing exceptional customer service to ... Along with providing exceptional customer service, this position will also be responsible for a ...

Front Desk Associate

Front Desk Associate

Sugarloaf, PA · On-site

$13.50 - $17.50/hr

Job Summary The Front Desk Associate is responsible for providing exceptional customer service to ... Along with providing exceptional customer service, this position will also be responsible for a ...

Front Desk Associate

Front Desk Associate

Sugarloaf, PA · On-site

$13.50 - $17.50/hr

Job Summary The Front Desk Associate is responsible for providing exceptional customer service to ... Along with providing exceptional customer service, this position will also be responsible for a ...

Front Desk Associate

Front Desk Associate

Wyomissing, PA · On-site

$13.50 - $17.25/hr

Job Summary The Front Desk Associate is responsible for providing exceptional customer service to ... Along with providing exceptional customer service, this position will also be responsible for a ...

BTIG

Technology, Service Desk Associate

New York, NY · On-site

$85K - $115K/yr

Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology ...

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IT Service Desk Associate

Miami, FL · On-site

$40 - $55/hr

Our client is currently seeking an energetic and positive Service Desk Associate that will work onsite at thier Miami location helping deliver white glove IT support. This associate will work on a ...

Front Desk Associate

Part-Time Front Desk Associate

PA · On-site

$13.50 - $17.25/hr

Job Summary The Front Desk Associate is responsible for providing exceptional customer service to ... Along with providing exceptional customer service, this position will also be responsible for a ...

Planet Fitness

Service Desk

Clinton, MD · On-site

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Rosedale, MD · On-site

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Upper Marlboro, MD · On-site

$15/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

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Service Desk Associate information

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$8

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$37

How much do service desk associate jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for service desk associate in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $23.80 per hour, depending on experience, location, and employer.

What are Service Desk Associates?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What are the key skills and qualifications needed to thrive as a Service Desk Associate, and why are they important?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What job makes $10,000 a month without a degree?

High-paying sales roles such as real estate brokers, software sales, or financial advisors can earn $10,000 or more monthly without a degree, often relying on experience, skills, and certifications. Additionally, skilled trades like certain construction or electrical work may reach similar income levels with experience and specialization.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, senior executives, or certain freelance professionals like surgeons, lawyers, or IT contractors with in-demand skills. These positions often require extensive experience, certifications, or a strong client base, and may involve project-based or hourly billing structures. Such high daily earnings are uncommon in entry-level or standard roles like Service Desk Associates.

Can I be a receptionist with no experience?

A Service Desk Associate role typically requires some technical knowledge and customer service skills, but many entry-level positions are open to candidates with no prior experience. Strong communication skills, a professional attitude, and basic computer literacy can help you qualify for such roles, and on-the-job training is often provided.

What is the role of a service desk associate?

A service desk associate provides technical support and customer service to users experiencing IT issues. They troubleshoot hardware and software problems, assist with system access, and document incidents using ticketing systems, often working in a help desk or support center environment. Strong communication skills and basic knowledge of IT tools are essential for this role.

What are some common challenges Service Desk Associates face, and how can they effectively manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
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Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in the United States as of June 2026, with employment types broken down into 31% Full Time, and 69% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,162 per year, or $20.3 per hour.

Courtesy Desk/ Cash Office Associate- FT

Boscov's

Salisbury, MD • On-site

$15.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Boscov's Department Store rating

6.2

Company rating: 6.2 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

7th of 21 rated department stores

Job description


Cash Office/ Customer Service Desk Associate
Bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for a Cash Office/ Customer Service Desk Associate to join our retail team.
Job Responsibilities
Responsibilities of the Cash Office Associate portion include:
  • Reconciliation of Cash Receipts
  • Counting the safe
  • Performance of audits
  • Accurately and efficiently completing all daily paperwork while adhering to company policies and procedures
  • Register repair/ Answering questions related to the register

Responsibilities of the Customer Service Associate portion include:
  • Provide customer service by completing customer requests and/or resolving issues in a timely manner.
  • Accurately and efficiently complete all transactions and paperwork, adhering to all company policies & procedures.
  • Make storewide announcements over public address system.
  • Handle layaway storage, maintain records, receive payments and release merchandise.

Job Requirements
Successful candidates for this role should have the ability to actively engage coworkers to provide excellent customer service.
Additional requirements include:
  • Possess basic math skills
  • Prior cash handling required
  • Retail and/or banking experience, preferred
  • Ability to operate an adding machine
  • Excellent written, verbal, and interpersonal communication skills with customers, coworkers, and management
  • Ability to learn computer systems, POS register, and telxon
  • Available to work varied days and hours as work schedule requires, including evenings and weekends

Benefits
At Boscov's, we value our employees, and that's why we provide a competitive compensation and benefits package. As a Full-Time member of our retail operations team, you will be eligible to receive:
  • Starting Rate: $15.50 per hour
  • Comprehensive benefits package, including medical/dental/vision
  • Short term disability/ Long term disability- voluntary
  • Life Insurance (company paid)
  • 401(k) w/ company match
  • Weekly Pay
  • Paid vacation
  • Liberal employee discount

Work where people love to shop!
Equal Opportunity Employer

What Boscov's Department Store employees say

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