ZipRecruiter

Log In

1

Service Desk Associate Jobs in Indiana (NOW HIRING)

Everwise Credit Union

Service Desk Analyst

South Bend, IN · On-site

$20 - $27.50/hr

The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 ... Associate degree in Computer Science, Management Information Systems (MIS), Information Technology ...

Everwise Credit Union

Service Desk Analyst

South Bend, IN · On-site

$20 - $27.50/hr

The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 ... Associate degree in Computer Science, Management Information Systems (MIS), Information Technology ...

Everwise Credit Union

Service Desk Analyst

Carmel, IN

$19.50 - $26.50/hr

The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 ... Associate degree in Computer Science, Management Information Systems (MIS), Information Technology ...

Everwise Credit Union

Service Desk Analyst

Carmel, IN · On-site

$20.50 - $28/hr

The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 ... Associate degree in Computer Science, Management Information Systems (MIS), Information Technology ...

The Amaya Hotel

Hotel Front Desk Associate

Fort Wayne, IN · On-site

$13.75 - $17.75/hr

Description Front Desk Associate The Amaya (Fort Wayne, IN) Boutique Hotel - Design-Driven & Guest ... customer service mindset with a warm, professional demeanor • Excellent time management ...

Family Express Corporation

Help Desk Associate

Valparaiso, IN · On-site

$15.75 - $21.25/hr

The Help Desk Associate is the first level of response and support for our stores and end-users ... Customer service oriented * Strong stress tolerance * Situational awareness * Strong analytical and ...

Genesis Health Clubs

Front Desk Associate

Evansville, IN · On-site

$12.25 - $15.75/hr

... service. Duties and Responsibilities: * Executes procedures as outlined by front desk manual ... Ability to communicate with guests and other associates, including reading, writing and speaking

Moser Consulting

Service Desk Technician

Indianapolis, IN · On-site

$41K - $69K/yr

Description The Service Desk Technician is a dynamic role, mission-critical role responsible for ... Cisco Certified Network Associate (CNA) Where You'll Work Moser Consulting has 2 offices based out ...

Moser Consulting

Service Desk Technician

Indianapolis, IN · On-site

$41K - $69K/yr

Description The Service Desk Technician is a dynamic role, mission-critical role responsible for ... Cisco Certified Network Associate (CNA) Where You'll Work Moser Consulting has 2 offices based out ...

Moser Consulting

Service Desk Technician

Indianapolis, IN · On-site

$41K - $69K/yr

Description The Service Desk Technician is a dynamic role, mission-critical role responsible for ... Cisco Certified Network Associate (CNA) Where You'll Work Moser Consulting has 2 offices based out ...

Moser Consulting

Service Desk Technician

Indianapolis, IN · On-site

$41K - $69K/yr

Description The Service Desk Technician is a dynamic role, mission-critical role responsible for ... Cisco Certified Network Associate (CNA) Where You'll Work Moser Consulting has 2 offices based out ...

next page

Showing results 1-20

All JobsService Desk Associate JobsService Desk Associate Jobs in Indiana

Service Desk Associate information

See Indiana salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for service desk associate in Indiana is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.64 per hour, depending on experience, location, and employer.

What are Service Desk Associates?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What are the key skills and qualifications needed to thrive as a Service Desk Associate, and why are they important?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

Can I be a receptionist with no experience?

A Service Desk Associate role typically requires some technical knowledge and customer service skills, but many entry-level positions are open to candidates with no prior experience. Strong communication skills and a willingness to learn can help you qualify, and on-the-job training is often provided. Certifications like CompTIA A+ can also improve your chances for related roles.

What is the role of a service desk associate?

A service desk associate provides technical support and customer service to users experiencing IT issues. They troubleshoot hardware and software problems, assist with system access, and document incidents using ticketing systems, often working in a help desk or support center environment. Strong communication skills and basic knowledge of IT tools are essential for this role.

What jobs pay $700 a day?

Some high-paying roles that can pay $700 a day include specialized consulting, freelance IT support, project management, and certain contract-based technical positions. These jobs often require advanced skills, certifications, or extensive experience and may involve freelance or contract work with flexible schedules.

Who pays $30 an hour without a degree?

Service Desk Associates can earn around $30 an hour without a degree, especially with relevant certifications like CompTIA A+ or ITIL, and strong technical skills. These roles often involve troubleshooting, customer support, and using help desk software in a fast-paced environment.

What are some common challenges Service Desk Associates face, and how can they effectively manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in Indiana? The most popular types of Service Desk jobs in Indiana are:
What are popular job titles related to Service Desk Associate jobs in Indiana? For Service Desk Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Service Desk Associate jobs in Indiana look for? The top searched job categories for Service Desk Associate jobs in Indiana are:
What cities in Indiana are hiring for Service Desk Associate jobs? Cities in Indiana with the most Service Desk Associate job openings:
Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,120 per year, or $19.3 per hour.
Service Desk Associate

Service Desk Associate

The National Institute for Fitness and Sport

Indianapolis, IN • On-site

Part-time

Posted 2 days ago

Job description

POSITION SUMMARY
Join an energetic and mission-driven team at the National Institute for Fitness and Sport (NIFS)! As a Service Desk Associate, you will serve as the welcoming face of our fitness center, delivering top-tier customer service to members, guests, and staff. Under the guidance of the Fitness Center Manager, you will be responsible for ensuring a seamless and positive experience at our front desk, managing daily operations, and promoting NIFS programs and services. This part-time, hourly position is perfect for individuals who are passionate about health, service-oriented, and ready to engage with a dynamic community. Bonus: free gym membership included.
QUALIFICATIONS
Ideal candidates will demonstrate the following skills and credentials:
  • Prior customer service experience, preferably in a fitness or retail environment
  • Current CPR/AED and First Aid certification (required)
  • Strong verbal communication and interpersonal skills
  • Professional appearance and demeanor, including wearing a NIFS uniform and name tag
  • Positive, outgoing attitude and a genuine enthusiasm for engaging with others
  • Proven ability to multitask and remain composed in a fast-paced setting
  • Strong attention to detail and organizational skills
  • Ability to learn and apply information quickly
  • Comfort using point-of-sale systems and basic Microsoft Office applications
  • A passion for fitness, health, and community
  • Ability to work flexible hours including mornings, evenings, weekends, and holidays
  • Reliable transportation and willingness to undergo a background check and/or drug screen

KEY RESPONSIBILITIES
  • Provide outstanding customer service during each member interaction
  • Greet and monitor all individuals entering the facility, ensuring eligibility
  • Execute daily desk operations including phone coverage, POS transactions, and parking pass management
  • Educate members and guests about facility amenities, membership options, and upcoming programs
  • Support safety by responding to emergencies and assisting with CPR/AED if needed
  • Maintain and clean exercise equipment, stock towels, re-rack weights, and uphold general organization of the facility
  • Report any equipment malfunctions or member issues to management promptly
  • Collaborate with fellow team members to ensure efficient desk operations
  • Follow and enforce all policies outlined in the NIFS Employee Handbook
  • Perform additional duties as assigned by the Fitness Center Manager or Service Desk Team Lead

JOB CODE: Service Desk

Apply