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Service Desk Associate Jobs in Indiana (NOW HIRING)

USTA/Midwest Section

Front Desk Associate

Indianapolis, IN · On-site

$13.50 - $17.25/hr

Title: Front Desk Associate Position Type: Part-Time Work Schedule: Various shifts available ... You'll provide excellent customer service, manage bookings, process payments, and help create a ...

Usta/midwest Section

Front Desk Associate

Indianapolis, IN · On-site

$13.50 - $17.25/hr

Front Desk Associate Position Type: Part-Time Work Schedule: Various shifts available: morning ... You'll provide excellent customer service, manage bookings, process payments, and help create a ...

USTA/Midwest Section

Front Desk Associate

Indianapolis, IN · On-site

$13.50 - $17.25/hr

Title: Front Desk Associate Position Type: Part-Time Work Schedule: Various shifts available ... Youll provide excellent customer service, manage bookings, process payments, and help create a ...

The Amaya Hotel

Hotel Front Desk Associate

Fort Wayne, IN · On-site

$13.75 - $17.75/hr

Description Front Desk Associate The Amaya (Fort Wayne, IN) Boutique Hotel - Design-Driven & Guest ... customer service mindset with a warm, professional demeanor • Excellent time management ...

Family Express Corporation

Help Desk Associate

Valparaiso, IN · On-site

$15.75 - $21.25/hr

The Help Desk Associate is the first level of response and support for our stores and end-users ... Customer service oriented * Strong stress tolerance * Situational awareness * Strong analytical and ...

FAMILY EXPRESS CORPORATION

Help Desk Associate

Valparaiso, IN · On-site

$15.75 - $21.25/hr

The Help Desk Associate is the first level of response and support for our stores and end-users ... Customer service oriented * Strong stress tolerance * Situational awareness * Strong analytical and ...

Genesis Health Clubs

Front Desk Associate

Evansville, IN

$12.25 - $15.75/hr

... service. Duties and Responsibilities: * Executes procedures as outlined by front desk manual ... Ability to communicate with guests and other associates, including reading, writing and speaking

CAI

Service Desk Analyst

Indianapolis, IN · On-site

$21/hr

Service Desk Analyst Req number: R7803 Employment type: Full time Worksite flexibility ... Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly ...

The Amaya Hotel

Hotel Front Desk Associate

Fort Wayne, IN · On-site

$16 - $18/hr

Front Desk Associate The Amaya (Fort Wayne, IN) Boutique Hotel -- Design-Driven & Guest-Centered ... Guest Experience & Service • Greet guests warmly and deliver an elevated, personalized check-in ...

Moser Consulting

Service Desk Technician

Indianapolis, IN · On-site

$41K - $69K/yr

Description The Service Desk Technician is a dynamic role, mission-critical role responsible for ... Cisco Certified Network Associate (CNA) Where You'll Work Moser Consulting has 2 offices based out ...

Moser Consulting

Service Desk Technician

Indianapolis, IN · On-site

$41K - $69K/yr

Description The Service Desk Technician is a dynamic role, mission-critical role responsible for ... Cisco Certified Network Associate (CNA) Where You'll Work Moser Consulting has 2 offices based out ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Indiana

Service Desk Associate information

See Indiana salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for service desk associate in Indiana is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.64 per hour, depending on experience, location, and employer.

What are Service Desk Associates?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What are the key skills and qualifications needed to thrive as a Service Desk Associate, and why are they important?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What job makes $10,000 a month without a degree?

High-paying sales roles such as real estate brokers, software sales, or financial advisors can earn $10,000 or more monthly without a degree, often relying on experience, skills, and certifications. Additionally, skilled trades like certain construction or electrical work may reach similar income levels with experience and specialization.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, senior executives, or certain freelance professionals like surgeons, lawyers, or IT contractors with in-demand skills. These positions often require extensive experience, certifications, or a strong client base, and may involve project-based or hourly billing structures. Such high daily earnings are uncommon in entry-level or standard roles like Service Desk Associates.

Can I be a receptionist with no experience?

A Service Desk Associate role typically requires some technical knowledge and customer service skills, but many entry-level positions are open to candidates with no prior experience. Strong communication skills, a professional attitude, and basic computer literacy can help you qualify for such roles, and on-the-job training is often provided.

What is the role of a service desk associate?

A service desk associate provides technical support and customer service to users experiencing IT issues. They troubleshoot hardware and software problems, assist with system access, and document incidents using ticketing systems, often working in a help desk or support center environment. Strong communication skills and basic knowledge of IT tools are essential for this role.

What are some common challenges Service Desk Associates face, and how can they effectively manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in Indiana? The most popular types of Service Desk jobs in Indiana are:
What are popular job titles related to Service Desk Associate jobs in Indiana? For Service Desk Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Service Desk Associate jobs in Indiana look for? The top searched job categories for Service Desk Associate jobs in Indiana are:
What cities in Indiana are hiring for Service Desk Associate jobs? Cities in Indiana with the most Service Desk Associate job openings:
Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Indiana as of June 2026, with employment types broken down into 31% Full Time, and 69% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,120 per year, or $19.3 per hour.
Service Desk Associate

Service Desk Associate

The National Institute for Fitness and Sport (NIFS)

Indianapolis, IN • On-site

Other

Posted 12 days ago

Key responsibilities

  • Provide customer-focused service to members and guests at the service desk both in person and over the phone.

  • Monitor individuals entering the facility and allow admittance only to eligible clients.

  • Assist with daily operations including greeting members, using the POS system, handling member concerns, answering the phone, maintaining parking logs, stocking items, and maintaining an orderly work area.

Job description

SUMMARY OF POSITION: If you want an exciting and fun job interacting with great people every day, join us at the National Institute for Fitness and Sport (NIFS)! We are seeking mature, energetic and friendly candidates to work at our service desk. Our Service Desk Associates are the face of the fitness center and are responsible for providing exceptional service to members, guests and staff at the Service desk both in person and over the phone. Service Desk Associates are expected to surpass all expectations. Most importantly, Service Desk Associates create a welcoming environment by building rapport with all members, guests, and staff. All employees are provided with a fun, friendly, team-oriented work environment and a free membership.

REQUIREMENTS:

  • One-year experience in a fitness center, customer service, or retail role preferred
  • Must present a positive first impression with a professional appearance including a smile, uniform, and name tag
  • Excellent verbal and nonverbal communication skills
  • Must have and maintain an upbeat and positive attitude, outgoing and friendly personality and enjoy social interaction
  • Confidence and desire to create new relationships quickly
  • A strong work ethic that includes punctuality, organization, and attention to detail
  • Ability to respond to and handle questions and concerns in a friendly and professional way both on the phone and in person
  • Excellent listening skills with the ability to empathize and problem solve
  • Ability to quickly acquire and apply new knowledge and skills
  • Ability to multitask and work well under pressure
  • Basic understanding of accounting principles, cash processing procedures and computer skills
  • A passion for fitness and health
  • Current CPR/AED and First Aid certifications preferred
  • Ability to work flexible hours, possibly including early mornings, evenings, weekends and holidays

RESPONSIBILITIES:

  • Provide top-notch, customer-focused attention during each member or guest interaction by demonstrating excellent communication and interpersonal skills
  • Monitor individuals entering the facility, allowing admittance only to eligible clients
  • Assist with daily operations (i.e. professionally greeting members and guests, proficient use of the POS system, taking care of member concerns, answering the phone, maintaining parking log and distributing parking passes, stocking beverages and food items, maintaining an orderly work area, etc.)
  • Provide members and guests with current information about the facility and membership as well as programs and services
  • Assist other staff with first-aid and CPR/AED in the event of an emergency
  • Maintain familiarity with and abide by the policies stated in the NIFS Employee Handbook
  • Perform other duties as assigned by the Operations Manager or Service Desk Team Lead

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