Welcome Center SE
Bloomington, IN · On-site
Performs front desk processes, policies, procedures and forms. * Provides maintenance of member ... Promote the YMCA's mission and core values * Acquaint members with YMCA programs and benefits
Welcome Center SE
Bloomington, IN · On-site
Performs front desk processes, policies, procedures and forms. * Provides maintenance of member ... Promote the YMCA's mission and core values * Acquaint members with YMCA programs and benefits
Welcome Center SE
Bloomington, IN · On-site
$11/hr
... success! • Performs front desk processes, policies, procedures and forms. • Provides ... Key Result Areas: • Promote the YMCA's mission and core values • Acquaint members with YMCA ...
Welcome Center SE
Bloomington, IN · On-site
$11/hr
... success! • Performs front desk processes, policies, procedures and forms. • Provides ... Key Result Areas: • Promote the YMCA's mission and core values • Acquaint members with YMCA ...
Welcome Center SE
Bloomington, IN · On-site
$11/hr
... front desk processes, policies, procedures and forms. · Provides maintenance of member accounts ... Key Result Areas: · Promote the YMCA's mission and core values · Acquaint members with YMCA ...
Quick apply
Welcome Center SE
Bloomington, IN · On-site
$11/hr
... front desk processes, policies, procedures and forms. · Provides maintenance of member accounts ... Key Result Areas: · Promote the YMCA's mission and core values · Acquaint members with YMCA ...
Ymca Front Desk information
See Indiana salary details
$9.84 - $11.10
1% of jobs
$11.10 - $12.37
2% of jobs
$12.37 - $13.64
9% of jobs
$14.77 is the 25th percentile. Wages below this are outliers.
$13.64 - $14.91
15% of jobs
$14.91 - $16.18
20% of jobs
The median wage is $16.39 / hr.
$16.18 - $17.45
19% of jobs
$17.45 - $18.72
7% of jobs
$18.93 is the 75th percentile. Wages above this are outliers.
$18.72 - $19.98
10% of jobs
$19.98 - $21.25
6% of jobs
$21.25 - $22.52
5% of jobs
$22.52 - $23.79
5% of jobs
$9
$17
$23
How much do ymca front desk jobs pay per hour?
As of Aug 6, 2026, the average hourly pay for ymca front desk in Indiana is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.42 per hour, depending on experience, location, and employer.
What is a YMCA Front Desk?
A YMCA Front Desk job involves assisting members and guests by providing information, handling registrations, answering phone calls, and ensuring a welcoming environment. Responsibilities often include processing payments, checking in members, and addressing inquiries about programs and services. Front desk staff must have strong customer service skills, attention to detail, and the ability to multitask in a fast-paced setting.
What are the key skills and qualifications needed to thrive in the YMCA Front Desk position?
To thrive as a YMCA Front Desk staff member, you need strong customer service abilities, organizational skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with member management software, multi-line phone systems, and point-of-sale tools is often required. Excellent communication, problem-solving, and a welcoming demeanor help set top candidates apart. These competencies ensure efficient operations, positive member experiences, and a smooth flow of front desk activities.
What does a YMCA Front Desk do?
A typical day for a YMCA Front Desk employee involves greeting members and guests, checking people in and out, handling phone and in-person inquiries, processing payments, and assisting with memberships or program registrations. You'll often be the first point of contact, so delivering prompt and friendly service is key. The role requires multitasking, staying organized during busy times, and collaborating closely with other staff members to ensure smooth facility operations. You may also support special events and help maintain a clean, welcoming lobby area. This dynamic environment provides valuable experience in customer service and administrative tasks, with opportunities to advance within the organization.
What are the most commonly searched types of Ymca Front Desk jobs in Indiana? The most popular types of Ymca Front Desk jobs in Indiana are:
What are popular job titles related to Ymca Front Desk jobs in Indiana? For Ymca Front Desk jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Ymca Front Desk jobs in Indiana look for? The top searched job categories for Ymca Front Desk jobs in Indiana are:
Job description
Welcome Center Staff
Under the direction of the Member Services Coordinator and Membership Director, this position is responsible for operating, maintaining, and improving Welcome Center services and systems. The position serves members and guests, maintains member service control, answers the telephone, answers member questions and performs various clerical duties.
Serving the member is our first priority, the purpose of our work, and the key to our success!
- Performs front desk processes, policies, procedures and forms.
- Provides maintenance of member accounts.
- Exhibits excellent telephone etiquette and face-to-face interactions with members and prospective members.
- Provides facility tours.
- Provides excellent greeting members and prospective members.
- Gains proficient use of system software and cash handling procedures
Minimum Position Requirements:
- 0-2 Years of customer service experience including supervisory responsibility
- Proven ability in showing initiative, good judgment
- Ability to make decisions independently
- Demonstrated written and verbal communication skills
- Ability to work with diverse groups of people in a friendly and consistent manner
- Basic computer skills.
- Must be at least 18 years old.
Key Result Areas:
- Promote the YMCA's mission and core values
- Acquaint members with YMCA programs and benefits
- Develop relationships and promote building of team values
- Promote an environment that celebrates and welcomes everyone
- Be a positive role model by promoting best practices for member engagement
- Be informed and up to date on all policies and procedures
- Communicate effectively both written and verbally
- Respond professionally and effectively to frequent inquiries, complaints and suggestions
This position contributes to the overall success of the welcome center mission by providing outstanding hospitality and service to our members.
The YMCA of Monroe County, founded on Christian principles, is a charitable organization with an inclusive environment committed to enriching the quality of family, spiritual, social, mental and physical well-being. Through group exercise classes, youth programs, swim lessons, adult health programs, and more, we aim to build a healthier Monroe County. Every day, we work side by side with our neighbors to make sure that everyone, regardless of age, income, or background, has the opportunity to learn, grow, and thrive.
About Monroe County YMCA
Sourced by ZipRecruiter
Industry
Fitness and sports centers
Company size
201 - 500 Employees
Headquarters location
Bloomington, IN, US
Year founded
1981