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Ymca Front Desk Jobs in Indiana (NOW HIRING)

Performs front desk processes, policies, procedures and forms. * Provides maintenance of member ... Promote the YMCA's mission and core values * Acquaint members with YMCA programs and benefits

Performs front desk processes, policies, procedures and forms. * Provides maintenance of member ... Promote the YMCA's mission and core values * Acquaint members with YMCA programs and benefits

... success! • Performs front desk processes, policies, procedures and forms. • Provides ... Key Result Areas: • Promote the YMCA's mission and core values • Acquaint members with YMCA ...

... success! • Performs front desk processes, policies, procedures and forms. • Provides ... Key Result Areas: • Promote the YMCA's mission and core values • Acquaint members with YMCA ...

Answer and direct incoming phone calls at the ELC front desk. * Provide excellent customer service ... YMCA Discount - Enjoy reduced membership rates for fitness and wellness. Pathfinder Values: People ...

Ymca Front Desk information

See Indiana salary details

$9

$17

$23

How much do ymca front desk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for ymca front desk in Indiana is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.42 per hour, depending on experience, location, and employer.

What is a YMCA Front Desk?

A YMCA Front Desk job involves assisting members and guests by providing information, handling registrations, answering phone calls, and ensuring a welcoming environment. Responsibilities often include processing payments, checking in members, and addressing inquiries about programs and services. Front desk staff must have strong customer service skills, attention to detail, and the ability to multitask in a fast-paced setting.

What does a YMCA Front Desk do?

A typical day for a YMCA Front Desk employee involves greeting members and guests, checking people in and out, handling phone and in-person inquiries, processing payments, and assisting with memberships or program registrations. You'll often be the first point of contact, so delivering prompt and friendly service is key. The role requires multitasking, staying organized during busy times, and collaborating closely with other staff members to ensure smooth facility operations. You may also support special events and help maintain a clean, welcoming lobby area. This dynamic environment provides valuable experience in customer service and administrative tasks, with opportunities to advance within the organization.

What are the key skills and qualifications needed to thrive in the YMCA Front Desk position?

To thrive as a YMCA Front Desk staff member, you need strong customer service abilities, organizational skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with member management software, multi-line phone systems, and point-of-sale tools is often required. Excellent communication, problem-solving, and a welcoming demeanor help set top candidates apart. These competencies ensure efficient operations, positive member experiences, and a smooth flow of front desk activities.

What are the most commonly searched types of Ymca Front Desk jobs in Indiana?

The most popular types of Ymca Front Desk jobs in Indiana are:

What are popular job titles related to Ymca Front Desk jobs in Indiana?

For Ymca Front Desk jobs in Indiana, the most frequently searched job titles are:

Infographic showing various Ymca Front Desk job openings in Indiana as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,068 per year, or $17.3 per hour.

Membership - Front Desk - Dunigan Family YMCA

Evansville, IN • On-site

YMCA of Southwestern Indiana
Non-Profits • 501 - 1,000 employees

$12.25 - $15.25/hr

Other

Posted 17 days ago


Job description

POSITION SUMMARY:
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Membership Team Member maintains a supportive, positive atmosphere that welcomes and respects all individuals. The Member Team Member responds to member and guest needs and promotes memberships and programs.
OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
ESSENTIAL FUNCTIONS:
1. Adhere to policies related to boundaries with youth.
2. Complete required abuse risk management training.
3. Report suspicious or inappropriate behaviors and policy violations.
4. Follow mandated abuse reporting requirements.
5. Adhere to job specific abuse risk management responsibilities.
6. Ensure check-in procedures are followed.
7. Providing excellent customer service
8. Membership and program enrollment
9. Answering phone and assisting members with questions and concerns
10. Performing various clerical duties
11. Handle and resolve membership concerns and inform supervisors of unusual situations or unresolved issues.
12. Building relationships with members as well as help members connect with one another.
13. Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention.
14. Help maintain cleanliness and organization of the lobby area.
15. Applies all YMCA policies dealing with member services.
**This position required a minimum of two weekday shifts per week and a minimum two weekend shifts per month. Early morning openings, evenings, and weekend shifts may be included.
QUALIFICATIONS:
- CPR/AED, First Aid, Oxygen and Blood Borne Pathogen training required within 60 days of employment.
- Child Abuse Prevention training required on/before first day of work.
- Excellent interpersonal and problem solving skills.
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community
- Previous customer service or other related experience.
- Basic knowledge of computers.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and/or move up to 10 pounds.
- Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
- The noise level in the work environment is usually moderate.