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Ymca Front Desk Jobs (NOW HIRING)

YMCA

Front Desk Staff - West YMCA

Madison, WI

$15 - $16/hr

Front Desk Staff - West YMCA PART TIME! Mornings, Mid-day, Evenings, and Weekends! FREE YMCA FAMILY MEMBERSHIP! $15-16.00 per hour Are you passionate about making a lasting impact on your community?

YMCA of McCook

Front Desk

Mccook, NE · On-site

$15/hr

Front Desk YMCA in Mc Cook, NE is looking for Front Desk staff to join our Membership Services team and assist in making the Y member experience great. We are located on 901 W E St. Our ideal ...

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YMCA

Front Desk Attendant - North River Y

Chattanooga, TN · On-site

$11.75 - $15.25/hr

The North River YMCA is seeking a customer-service oriented individual to join our Front Desk team! Our front desk staff deliver excellent service to all members, guests, and program participants.

YMCA

Front Desk Attendant - North River Y

Chattanooga, TN · On-site

$14/hr

The North River YMCA is seeking a customer-service oriented individual to join our Front Desk team! Our front desk staff deliver excellent service to all members, guests, and program participants.

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YMCA

Facility/property Manager

Saint Joseph, MO · On-site

$41K - $45K/yr

Ymca Careers Similar Positions Maintenance Technician II Pearl Street Family YMCA Facility Director Campanelli YMCA Front Desk Night Auditor Silver Bay YMCA

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How much do ymca front desk jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for ymca front desk in the United States is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is a YMCA Front Desk job?

A YMCA Front Desk job involves assisting members and guests by providing information, handling registrations, answering phone calls, and ensuring a welcoming environment. Responsibilities often include processing payments, checking in members, and addressing inquiries about programs and services. Front desk staff must have strong customer service skills, attention to detail, and the ability to multitask in a fast-paced setting.

What are the key skills and qualifications needed to thrive in the Ymca Front Desk position, and why are they important?

To thrive as a YMCA Front Desk staff member, you need strong customer service abilities, organizational skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with member management software, multi-line phone systems, and point-of-sale tools is often required. Excellent communication, problem-solving, and a welcoming demeanor help set top candidates apart. These competencies ensure efficient operations, positive member experiences, and a smooth flow of front desk activities.

What does a typical day look like for a YMCA Front Desk employee?

A typical day for a YMCA Front Desk employee involves greeting members and guests, checking people in and out, handling phone and in-person inquiries, processing payments, and assisting with memberships or program registrations. You'll often be the first point of contact, so delivering prompt and friendly service is key. The role requires multitasking, staying organized during busy times, and collaborating closely with other staff members to ensure smooth facility operations. You may also support special events and help maintain a clean, welcoming lobby area. This dynamic environment provides valuable experience in customer service and administrative tasks, with opportunities to advance within the organization.

More about Ymca Front Desk jobs
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Ymca Front Desk jobs near you
Infographic showing various Ymca Front Desk job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,904 per year, or $18.2 per hour.
Front Desk Staff - West YMCA

Front Desk Staff - West YMCA

YMCA

Madison, WI

$15 - $16/hr

Other

Retirement

Posted 9 days ago

YMCA rating

6.1

Company rating: 6.1 out of 10

Based on 1,978 frontline employees who took The Breakroom Quiz

494th of 690 rated non-profit organizations

Job description

Front Desk Staff - West YMCA

PART TIME! Mornings, Mid-day, Evenings, and Weekends!

FREE YMCA FAMILY MEMBERSHIP!

$15-16.00 per hour

Are you passionate about making a lasting impact on your community? We are currently looking for high-energy individuals with a passion for helping others to join our team!

Our Front Desk Staff are responsible for creating a positive member experience by providing a superior level of customer service to current and prospective members and guests. This position establishes a positive work environment, supervises a dedicated membership team, and greets and interacts with guests in a friendly and professional manner.

WHY the Y? Excellent Benefits!

  • AMAZING retirement plan with unprecedented company contribution
  • Growth opportunities!
  • FREE YMCA Membership!

Responsibilities:

  • Greet members, prospective members, and guests, providing exceptional customer service.
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • New member sign-up.
  • Respond to member questions and concerns in a timely and professional manner

Qualifications:

  • Motivated to maintain an excellent customer service reputation
  • Strong oral and written communication and interpersonal skills
  • Strong attention to detail, organization, and follow-up abilities
  • Ability to work effectively and efficiently in a fast-paced setting
  • High school or equivalent (Preferred)
  • Customer Service: 1 year (Preferred) but WILL TRAIN

The YMCA of Dane County is an equal opportunity employer and we are committed to a diverse and inclusive workforce. We offer equal employment opportunities to all persons without regard to race, color, religion, creed, sex, national origin or ancestry, age, handicap, disability, veteran status or any other classification protected by applicable state law.

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