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Ymca Front Desk Jobs (NOW HIRING)

Gallatin Valley YMCA

Front Desk Associate

Bozeman, MT · On-site

$14.50 - $18.75/hr

Job Type Full-time, Part-time Description Position Overview The Front Desk Staff plays a vital role ... Promote and sell YMCA programs, events, and services * Maintain accurate records and handle daily ...

YMCA

Front Desk Attendant - North River Y

Chattanooga, TN · On-site

$11.75 - $15.25/hr

The North River YMCA is seeking a customer-service oriented individual to join our Front Desk team! Our front desk staff deliver excellent service to all members, guests, and program participants.

Plattsburgh YMCA

Front Desk (Malone)

Malone, NY · On-site

$15 - $19.50/hr

Description Description The Front Desk Customer Service staff will greet and assist all members ... Support the YMCA's mission and center operations, as needed. * Report any items that may provide a ...

Plattsburgh YMCA

Front Desk (Malone)

Malone, NY · On-site

$15 - $19.50/hr

Description The Front Desk Customer Service staff will greet and assist all members, guests and ... Support the YMCA's mission and center operations, as needed. * Report any items that may provide a ...

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How much do ymca front desk jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for ymca front desk in the United States is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is a YMCA Front Desk?

A YMCA Front Desk job involves assisting members and guests by providing information, handling registrations, answering phone calls, and ensuring a welcoming environment. Responsibilities often include processing payments, checking in members, and addressing inquiries about programs and services. Front desk staff must have strong customer service skills, attention to detail, and the ability to multitask in a fast-paced setting.

What are the key skills and qualifications needed to thrive in the YMCA Front Desk position?

To thrive as a YMCA Front Desk staff member, you need strong customer service abilities, organizational skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with member management software, multi-line phone systems, and point-of-sale tools is often required. Excellent communication, problem-solving, and a welcoming demeanor help set top candidates apart. These competencies ensure efficient operations, positive member experiences, and a smooth flow of front desk activities.

What does a YMCA Front Desk do?

A typical day for a YMCA Front Desk employee involves greeting members and guests, checking people in and out, handling phone and in-person inquiries, processing payments, and assisting with memberships or program registrations. You'll often be the first point of contact, so delivering prompt and friendly service is key. The role requires multitasking, staying organized during busy times, and collaborating closely with other staff members to ensure smooth facility operations. You may also support special events and help maintain a clean, welcoming lobby area. This dynamic environment provides valuable experience in customer service and administrative tasks, with opportunities to advance within the organization.

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Ymca Front Desk jobs near you
Infographic showing various Ymca Front Desk job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,904 per year, or $18.2 per hour.

Front Desk Associate

Gallatin Valley YMCA

Bozeman, MT • On-site

$14.50 - $18.75/hr

Full-time

Retirement

Posted 7 days ago

Job description

Job Type
Full-time, Part-time
Description
Position Overview
The Front Desk Staff plays a vital role in creating a welcoming and positive first impression for members and guests. This position is responsible for delivering excellent customer service, assisting with membership inquiries and program registrations, and supporting daily front desk operations. The ideal candidate is friendly, reliable, and service-oriented, with a strong commitment to providing an exceptional member experience and upholding the YMCA mission and values.
HIRING FOR MULTIPLE SHIFTS including weekdays, weeknights, and weekends! Flexible scheduling.
What You'll Do:
  • Greet members and guests with a positive and professional attitude
  • Process new memberships, renewals, and program registrations
  • Answer questions about programs, policies, and facility usage
  • Promote and sell YMCA programs, events, and services
  • Maintain accurate records and handle daily transactions
  • Support daily operations and ensure policies are followed
  • Provide excellent customer service and resolve concerns appropriately
  • Attend all required staff meetings and trainings, including abuse risk management and youth safety training

Benefits You'll Receive
  • Complimentary YMCA Membership for Part-Time and Full-Time employees.
  • Participation in the National YMCA Retirement Fund, a defined contribution plan. Employees become eligible for a 8% employer contribution after completing 1,000 hours of service in each of two 12-month periods (doesn't have to be consecutive).
  • All staff are eligible to make voluntary 403(b) retirement contributions (no employer match).
  • Discounts on YMCA Programs (Immediate Family)
  • 25% discount for hourly staff employees

Requirements
What We're Looking For:
  • High school diploma or equivalent required
  • 1-2 years of experience in a customer-facing role required
  • Basic to intermediate computer proficiency required
  • Strong interpersonal skills with the ability to quickly build rapport and establish credibility with members and guests
  • Detail-oriented with strong organizational skills and the ability to multitask effectively
  • Ability to work efficiently and productively in a fast-paced environment
  • Demonstrates enthusiasm and a commitment to delivering excellent customer service
  • Excellent verbal and written communication skills

Apply