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Service Desk Coordinator Jobs in Indiana (NOW HIRING)

IVX Health

FT Front Desk Coordinator

Greenwood, IN · On-site

$15.50 - $20/hr

Healthcare Front Desk Coordinator Full Time | Monday-Friday and rotating Saturdays | Day Shift ... This Monday-Friday, regular business hours role involves providing exceptional service as the first ...

Everwise Credit Union

Service Desk Analyst

Indianapolis, IN · On-site

$19.50 - $26.75/hr

The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 ... Problem Coordination : Act as a liaison between IT resources and impacted users, facilitating ...

Everwise Credit Union

Service Desk Analyst

Indianapolis, IN · On-site

$19.50 - $26.75/hr

The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 ... Problem Coordination : Act as a liaison between IT resources and impacted users, facilitating ...

IVX Health

FT Front Desk Coordinator

Greenwood, IN

$15.50 - $20/hr

Healthcare Front Desk Coordinator Full Time | Monday-Friday and rotating Saturdays | Day Shift ... This Monday-Friday, regular business hours role involves providing exceptional service as the first ...

IVX Health

FT Front Desk Coordinator

Greenwood, IN · On-site

$15.50 - $20/hr

Healthcare Front Desk Coordinator Full Time | Monday-Friday and rotating Saturdays | Day Shift ... This Monday-Friday, regular business hours role involves providing exceptional service as the first ...

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Service Desk Coordinator information

See Indiana salary details

$13

$20

$29

How much do service desk coordinator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for service desk coordinator in Indiana is $20.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $22.88 per hour, depending on experience, location, and employer.

What is the difference between Service Desk Coordinator vs Help Desk Technician?

AspectService Desk CoordinatorHelp Desk Technician
CredentialsTypically requires a relevant IT certification or associate degreeOften requires similar certifications or technical training
Work EnvironmentSupports end-users, manages tickets, coordinates team activitiesProvides technical support, troubleshooting, and issue resolution
Employer & Industry UsageCommon in IT service management, corporate support centersFound in IT support, customer service, and technical departments

While both roles involve supporting users and handling technical issues, the Service Desk Coordinator primarily manages workflows and team coordination, whereas the Help Desk Technician focuses on direct technical troubleshooting. The roles often overlap, but the Coordinator has more administrative responsibilities, making them distinct in scope and focus.

How much do service desk coordinators make in the US?

Service desk coordinators in the US typically earn between $40,000 and $60,000 annually, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced coordinators with ITIL or CompTIA certifications can earn higher salaries. The role often involves troubleshooting, customer service, and using ticketing systems like ServiceNow or Zendesk.

What does a Service Desk Coordinator do?

A Service Desk Coordinator manages and prioritizes IT support requests, acts as a point of contact between users and technical teams, and ensures timely resolution of issues. They often use ticketing systems, communicate effectively, and may require knowledge of ITIL processes or certifications like HDI or CompTIA A+.

What are the most commonly searched types of Service Desk jobs in Indiana?

The most popular types of Service Desk jobs in Indiana are:

What cities in Indiana are hiring for Service Desk Coordinator jobs?

Cities in Indiana with the most Service Desk Coordinator job openings:

Service Desk Coordinator jobs near you
Infographic showing various Service Desk Coordinator job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $41,733 per year, or $20.1 per hour.

Front Desk Coordinator

Westermeier Martin Dental Care

Frankfort, IN • On-site

$15.25 - $19.75/hr

Other

Dental, Retirement, PTO

Re-posted 21 days ago

Job description

Front Desk Coordinator – Be the First Smile Patients See!

Location: Alpine Woods Family Dental - Frankfort, IN

Job Type: Full-time

At our practice, patient care isn't just what we do—it's who we are. With empathy as our guiding principle, we're dedicated to transforming the dental experience for every patient, every visit. Partnering with North American Dental Group, we're equipped with the tools and support to deliver excellent care.

Your Work Schedule

Monday: 7:45am-5:00pm

Tuesday: 7:45am-5:00pm

Wednesday: 7:45am-5:00pm

Thursday: 9:45am-7:00pm

Friday: 7:45am-5:00pm

Bilingual in English and Spanish preferred

Your Role as a Front Desk Coordinator

As a Front Desk Coordinator, you'll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door. Your organization, professionalism, and ability to multitask will help keep our office running smoothly and efficiently.

Key Responsibilities

  • Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience.
  • Perform administrative duties such as sorting mail, scanning documents, and photocopying.
  • Answer phone calls, provide information, and schedule, verify, and confirm appointments.
  • Clearly explain dental procedures, policies, and services to patients.
  • Present financial arrangements and policies to patients while maintaining professionalism and empathy.
  • Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow.

What You'll Need to Succeed

  • High School Diploma or equivalent (Associate's degree preferred).
  • 1-5 years of customer service, insurance, or dental experience preferred.
  • Familiarity with dental software, Microsoft Office, and a willingness to learn new programs.
  • Strong communication, organizational, and multitasking skills.

Why You'll Love Working With Us

  • Paid Time Off : Competitive PTO that grows with your career.
  • Comprehensive Benefits : Including 401(k).
  • Career Growth : Access to continuing education and development opportunities.
  • Dynamic Environment : Work in an exciting, inclusive atmosphere that values individuality and teamwork.

Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic.

Ready to Make a Great First Impression? Apply now and join a team that's redefining dental care for the better!

North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization.

#NADG3

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