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Service Desk Coordinator Jobs (NOW HIRING)

Paul Mitchell Schools

Service Desk Coordinator

Charlotte, NC · On-site

$15.75 - $20.50/hr

Service Desk Coordinator Paul Mitchell The School Charlotte is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is ...

Paul Mitchell

Service Desk Coordinator

North Haven, CT

$16.25 - $21/hr

Paul Mitchell The School North Haven is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever.

Paul Mitchell

Service Desk Coordinator

Columbus, OH

Paul Mitchell The School Columbus is seeking a qualified Service Desk Coordinator to join our family! Our uniquely wonderful learning environment attracts the most qualified staff team members who ...

Paul Mitchell

Service Desk Coordinator

San Diego, CA

$17.25 - $22.25/hr

Paul Mitchell The School San Diego is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever.

Paul Mitchell

Service Desk Coordinator

Twinsburg, OH

$15.25 - $19.75/hr

Paul Mitchell The School Cleveland is seeking a qualified Service Desk Coordinator to join our family! Our uniquely wonderful learning environment attracts the most qualified staff team members who ...

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Service Desk Coordinator information

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How much do service desk coordinator jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for service desk coordinator in the United States is $21.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Service Desk Coordinator vs Help Desk Technician?

AspectService Desk CoordinatorHelp Desk Technician
CredentialsTypically requires a relevant IT certification or associate degreeOften requires similar certifications or technical training
Work EnvironmentSupports end-users, manages tickets, coordinates team activitiesProvides technical support, troubleshooting, and issue resolution
Employer & Industry UsageCommon in IT service management, corporate support centersFound in IT support, customer service, and technical departments

While both roles involve supporting users and handling technical issues, the Service Desk Coordinator primarily manages workflows and team coordination, whereas the Help Desk Technician focuses on direct technical troubleshooting. The roles often overlap, but the Coordinator has more administrative responsibilities, making them distinct in scope and focus.

How much do service desk coordinators make in the US?

Service desk coordinators in the US typically earn between $40,000 and $60,000 annually, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced coordinators with ITIL or CompTIA certifications can earn higher salaries. The role often involves troubleshooting, customer service, and using ticketing systems like ServiceNow or Zendesk.

What does a Service Desk Coordinator do?

A Service Desk Coordinator manages and prioritizes IT support requests, acts as a point of contact between users and technical teams, and ensures timely resolution of issues. They often use ticketing systems, communicate effectively, and may require knowledge of ITIL processes or certifications like HDI or CompTIA A+.
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What cities are hiring for Service Desk Coordinator jobs?

Cities with the most Service Desk Coordinator job openings:

What are the most commonly searched types of Service Desk jobs?

The most popular types of Service Desk jobs are:

What states have the most Service Desk Coordinator jobs?

States with the most job openings for Service Desk Coordinator jobs include:

Service Desk Coordinator jobs near you
Infographic showing various Service Desk Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,857 per year, or $21.1 per hour.

Service Desk Coordinator

Paul Mitchell Schools

Charlotte, NC • On-site

$15.75 - $20.50/hr

Other

Re-posted 11 days ago

Paul Mitchell Schools rating

6.9

Company rating: 6.9 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

95th of 224 rated education and training

Job description

Service Desk Coordinator

Paul Mitchell The School Charlotte is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members who always put our Future Professionals first. Not only do we offer an education second to none, we also make time for personal and communal growth through opportunities such as FUNraising monthly team trainings, student clubs and activities, fashion shows, photo shoots and much more.

Service Desk Coordinator Role

The Service Desk Coordinator is professional and has sales and service experience and basic guest service communication skills. He or she must have basic computer software and telephone skills. The objective of a Service Desk Coordinator is to create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. He or she also acts as a guest service mentor to the Future Professionals. He or she follows all service desk systems to guide and support a smooth guest service flow in the clinic classroom.

What We Are Looking For

The ideal candidate will have successful previous sales experience, as well as experience with guest service. He or she must be self-motivated to set, meet, and exceed goals, as well as inspire and inspect. This position requires experience in positive and effective communication, customer service resolution, teamwork, and beauty product sales.

  • Experience in guest service
  • Excellent organization, coaching, and communication skills
  • Skills in supervision, teamwork, documentation, and return on investment
  • Solid work history with verifiable references
  • Passion for the beauty industry
  • Honesty and professionalism
  • Previous cash management and balancing cash drawers
  • Experience in handling high volume phone calls preferred

Paul Mitchell The School Charlotte is an equal opportunity employer.

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