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Service Desk Assistant Jobs (NOW HIRING)

$17.50 - $24/hr

Your primary responsibility will be to provide a professional support to the Customer Service Desk. Working closely with the Garden Centre Manager to help the department to succeed. Rota: Every ...

Customer Service Desk - Assistant

Garden, MI · On-site

$15.50 - $21.25/hr

Your primary responsibility will be to provide a professional support to the Customer Service Desk. Working closely with the Garden Centre Manager to help the department to succeed. Rota: Alternate ...

This position includes overnight and weekend shifts and requires reliability, professionalism, and a strong commitment to customer service and community standards. Desk Assistants assist with front ...

Front Desk Assistant / Administrative Assistant BizTek People is in search of a Front Desk ... fast-paced financial services environment. This role requires strong interpersonal skills ...

Desk Assistant/Front Office Coordinator Alora Med Spa is seeking an enthusiastic, highly organized ... services. * Communication: Answer and manage a high volume of calls, emails, and text inquiries ...

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Service Desk Assistant information

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$10

$20

$33

How much do service desk assistant jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for service desk assistant in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Service Desk Assistant vs Help Desk Technician?

AspectService Desk AssistantHelp Desk Technician
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ are commonHigh school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentOffice or remote support; front-line customer serviceHelp desk or support center; troubleshooting technical issues
Employer & IndustryIT support teams in various industries, including corporate and governmentIT support roles in corporate, healthcare, and educational sectors
Search & Comparison IntentOften compared for entry-level IT support rolesRelated role with more technical troubleshooting responsibilities

The Service Desk Assistant primarily handles basic customer support and administrative tasks, while the Help Desk Technician focuses more on technical troubleshooting and resolving IT issues. Both roles require similar certifications and work environments, but Help Desk Technicians typically possess more technical skills and handle more complex problems.

What is a service desk assistant?

A service desk assistant is a support professional who helps users resolve technical issues, often providing assistance with hardware, software, and network problems. They typically work in IT support environments, using tools like ticketing systems and troubleshooting procedures to ensure efficient service delivery.

What cities are hiring for Service Desk Assistant jobs?

Cities with the most Service Desk Assistant job openings:

What are the most commonly searched types of Service Desk jobs?

The most popular types of Service Desk jobs are:

What states have the most Service Desk Assistant jobs?

States with the most job openings for Service Desk Assistant jobs include:

What are popular job titles related to Service Desk Assistant jobs?

For Service Desk Assistant jobs, the most frequently searched job titles are:

Infographic showing various Service Desk Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

IT Service Desk Assistant/ IT Assistant

Detroit IT

Birmingham, MI • On-site

Full-time

Re-posted 15 days ago


Job description

Job Description:


Detroit IT is looking for Service Desk Assistant/IT Assistant to assist their Service Desk team.


The ideal candidate will be a hard-working professional able to undertake a variety of support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results. 


Job Responsibilities:


  • Assist the Service Desk with packaging and shipping of IT equipment to clients.
  • Assist the Service Desk team with data entry of client information
  • Organize and maintain and up to date inventory of IT equipment.
  • Assist team in picking-up and delivering items to clients or for internal use when necessary.
  • Report daily work accomplished orally or via email to CTO.


 Requirements


  • Proven experience as an office assistant, virtual assistant or in another relevant administrative role
  • Knowledge of “back-office” computer systems 
  • Thorough understanding of office management procedures
  • Excellent organizational and time management skills
  • Analytical abilities and aptitude in problem-solving
  • Excellent written and verbal communication skills
  • Proficiency in MS Office

About Detroit IT


Detroit IT is a managed service provider with offices in Birmingham and Detroit Michigan. Since 2001, we have been providing IT support, IT consulting, cloud solutions, and networking to some of Michigan's best companies.