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Service Desk Assistant Jobs (NOW HIRING)

Turning Points

Front Desk Assistant

Bradenton, FL

The Front Desk Assistant plays an important role in welcoming and supporting clients and non-clients as they arrive for services. The Front Desk Assistant, working alongside Front Desk Staff, will ...

Avidan Med Spa

Desk Assistant

Boonton, NJ · On-site

$16 - $18/hr

Desk Assistant/Front Office Coordinator. Location: Alora Med Spa - Boonton, NJ. Reports To: Spa ... services. * Communication: Answer and manage a high volume of calls, emails, and text inquiries ...

BizTek People

Front Desk Assistant

Houston, TX

Front Desk Assistant / Administrative Assistant BizTek People is in search of a Front Desk ... fast-paced financial services environment. This role requires strong interpersonal skills ...

Liberty

Service Desk Student Asst

Lynchburg, VA

The principal role of the Library Service Desk Assistant is to provide excellent customer service within the Ehrhorn Law Library by answering basic directional, resource, and technical-related ...

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How much do service desk assistant jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for service desk assistant in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Service Desk Assistant vs Help Desk Technician?

AspectService Desk AssistantHelp Desk Technician
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ are commonHigh school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentOffice or remote support; front-line customer serviceHelp desk or support center; troubleshooting technical issues
Employer & IndustryIT support teams in various industries, including corporate and governmentIT support roles in corporate, healthcare, and educational sectors
Search & Comparison IntentOften compared for entry-level IT support rolesRelated role with more technical troubleshooting responsibilities

The Service Desk Assistant primarily handles basic customer support and administrative tasks, while the Help Desk Technician focuses more on technical troubleshooting and resolving IT issues. Both roles require similar certifications and work environments, but Help Desk Technicians typically possess more technical skills and handle more complex problems.

What is a service desk assistant?

A service desk assistant is a support professional who helps users resolve technical issues, often providing assistance with hardware, software, and network problems. They typically work in IT support environments, using ticketing systems and troubleshooting skills to ensure smooth technology operations.

Can I be a receptionist with no experience?

A Service Desk Assistant role typically requires some customer service or technical skills, but many entry-level positions accept candidates with no prior experience. Strong communication skills and a willingness to learn are often sufficient to start, and on-the-job training is common. Certifications or familiarity with basic computer tools can improve chances of hiring.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include specialized roles such as high-level consultants, surgeons, corporate executives, or skilled contractors in fields like construction or IT. These positions often require advanced skills, certifications, or significant experience, and may involve freelance or project-based work with variable schedules.

What job makes $10,000 a month without a degree?

A Service Desk Assistant typically does not earn $10,000 a month without a degree; this level of income is uncommon for entry-level IT support roles. High-paying tech jobs such as software developers, sales managers, or specialized trades may reach that income level, often requiring experience, certifications, or skills rather than formal degrees.
What cities are hiring for Service Desk Assistant jobs? Cities with the most Service Desk Assistant job openings:
What are the most commonly searched types of Service Desk jobs? The most popular types of Service Desk jobs are:
What states have the most Service Desk Assistant jobs? States with the most job openings for Service Desk Assistant jobs include:
Service Desk Assistant jobs near you
IT Service Desk Assistant/ IT Assistant

IT Service Desk Assistant/ IT Assistant

Detroit IT

Birmingham, MI • On-site

Full-time

Posted 22 days ago

Job description

Salary:

Job Description:


Detroit IT is looking for Service Desk Assistant/IT Assistant to assist their Service Desk team.


The ideal candidate will be a hard-working professional able to undertake a variety of support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.


Job Responsibilities:


  • Assist the Service Desk with packaging and shipping of IT equipment to clients.
  • Assist the Service Desk team with data entry of client information
  • Organize and maintain and up to date inventory of IT equipment.
  • Assist team in picking-up and delivering items to clients or for internal use when necessary.
  • Report daily work accomplished orally or via email to CTO.


Requirements


  • Proven experience as an office assistant,virtual assistantor in another relevant administrative role
  • Knowledge of back-office computersystems
  • Thorough understanding of office management procedures
  • Excellent organizational and time management skills
  • Analytical abilities and aptitude in problem-solving
  • Excellent written and verbal communication skills
  • Proficiency in MS Office

About Detroit IT


Detroit IT is a managed service provider with offices in Birmingham and Detroit Michigan. Since 2001, we have been providing IT support, IT consulting, cloud solutions, and networking to some of Michigan's best companies.