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Service Desk Assistant Jobs (NOW HIRING)

University of Portland

Help Desk Assistant

Portland, OR · On-site

$16.30/hr

Position Details Position Information Job Title Help Desk Assistant Department Technical Services Terms and Hours Up to 20 hrs/wk during class sessions, up to 29 hrs/wk during breaks. Job Category ...

Avidan Med Spa

Desk Assistant

Boonton, NJ · On-site

Desk Assistant/Front Office Coordinator Alora Med Spa is seeking an enthusiastic, highly organized ... services. * Communication: Answer and manage a high volume of calls, emails, and text inquiries ...

Wipro

SERVICE DESK LEAD L1(CONTRACT)

Manhattan, NY

$45K - $121K/yr

SERVICE DESK LEAD L1(CONTRACT) City: New York City State/Province: New York Posting Start Date: 5 ... Desk - Assist SD agents by providing first line support when workloads are high, or where ...

Avidan Med Spa

Desk Assistant

Boonton, NJ

About the Job Desk Assistant/Front Office Coordinator. Location: Alora Med Spa - Boonton, NJ ... services. * Communication: Answer and manage a high volume of calls, emails, and text inquiries ...

Avidan Med Spa

Desk Assistant

Boonton, NJ · On-site

$16 - $18/hr

Desk Assistant/Front Office Coordinator. Location: Alora Med Spa - Boonton, NJ. Reports To: Spa ... services. * Communication: Answer and manage a high volume of calls, emails, and text inquiries ...

BizTek People

Front Desk Assistant

Houston, TX · On-site

We are seeking a professional and polished Front Desk Assistant to serve as the first point of contact for visitors, clients, and employees in a fast-paced financial services environment. This role ...

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How much do service desk assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for service desk assistant in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Service Desk Assistant vs Help Desk Technician?

AspectService Desk AssistantHelp Desk Technician
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ are commonHigh school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentOffice or remote support; front-line customer serviceHelp desk or support center; troubleshooting technical issues
Employer & IndustryIT support teams in various industries, including corporate and governmentIT support roles in corporate, healthcare, and educational sectors
Search & Comparison IntentOften compared for entry-level IT support rolesRelated role with more technical troubleshooting responsibilities

The Service Desk Assistant primarily handles basic customer support and administrative tasks, while the Help Desk Technician focuses more on technical troubleshooting and resolving IT issues. Both roles require similar certifications and work environments, but Help Desk Technicians typically possess more technical skills and handle more complex problems.

What cities are hiring for Service Desk Assistant jobs? Cities with the most Service Desk Assistant job openings:
What are the most commonly searched types of Service Desk jobs? The most popular types of Service Desk jobs are:
What states have the most Service Desk Assistant jobs? States with the most job openings for Service Desk Assistant jobs include:
Service Desk Assistant jobs near you
Infographic showing various Service Desk Assistant job openings in the United States as of May 2026, with employment types broken down into 66% Full Time, 22% Part Time, 1% Temporary, and 11% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.
IT Service Desk Assistant/ IT Assistant

IT Service Desk Assistant/ IT Assistant

Detroit IT

Birmingham, MI • On-site

Full-time

Posted 2 days ago

Job description

Salary:

Job Description:


Detroit IT is looking for Service Desk Assistant/IT Assistant to assist their Service Desk team.


The ideal candidate will be a hard-working professional able to undertake a variety of support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.


Job Responsibilities:


  • Assist the Service Desk with packaging and shipping of IT equipment to clients.
  • Assist the Service Desk team with data entry of client information
  • Organize and maintain and up to date inventory of IT equipment.
  • Assist team in picking-up and delivering items to clients or for internal use when necessary.
  • Report daily work accomplished orally or via email to CTO.


Requirements


  • Proven experience as an office assistant,virtual assistantor in another relevant administrative role
  • Knowledge of back-office computersystems
  • Thorough understanding of office management procedures
  • Excellent organizational and time management skills
  • Analytical abilities and aptitude in problem-solving
  • Excellent written and verbal communication skills
  • Proficiency in MS Office

About Detroit IT


Detroit IT is a managed service provider with offices in Birmingham and Detroit Michigan. Since 2001, we have been providing IT support, IT consulting, cloud solutions, and networking to some of Michigan's best companies.