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Service Desk Intern Jobs (NOW HIRING)

MHI

Service Desk Associate

Lake Mary, FL · On-site

Service Desk Intern Company Overview At Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power generation ...

City of Olathe

IT Service Desk Intern

Olathe, KS

$15.50 - $16.50/hr

As an IT Intern for the City of Olathe, you will gain hands-on experience in a real-world professional environment. Our IT Service Desk Interns have exposure to various IT functions while learning ...

MHI

Service Desk Associate

Lake Mary, FL

Service Desk Intern Company Overview At Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power generation ...

Ntiva

Service Desk Intern

Huntington, WV · On-site

$12.75 - $17/hr

Because as one of the fastest-growing Managed Services Companies in the country, we're looking to fuel our team with powerhouse talent. With strategic locations across the U.S., and still led by our ...

Ntiva

Service Desk Intern

Huntington, WV

$12.75 - $17/hr

Because as one of the fastest-growing Managed Services Companies in the country, we're looking to fuel our team with powerhouse talent. With strategic locations across the U.S., and still led by our ...

Vera Bradley

Service Desk Intern - Retail

Roanoke, IN · On-site

The Service Desk Intern - Retail position provides technical support for our stores and works to identify, research, and resolve technical problems concerning the stores backoffice computers ...

Bryan Health

IT Service Desk Intern

Lincoln, NE · On-site

$14.25 - $19/hr

The intern works side-by-side with the home department staff to gain key insights and learning related to the inner workings of the team. They will complete assigned projects and activities and ...

Bryan Health

IT Service Desk Intern

Lincoln, NE · On-site

$14.25 - $19/hr

The intern works side-by-side with the home department staff to gain key insights and learning related to the inner workings of the team. They will complete assigned projects and activities and ...

camd

IT HELP DESK INTERN (FULL-TIME)

Columbia, MD · On-site

$16/hr

The position requires excellent customer service. Troubleshooting and problem-solving skills with ... Help Desk Intern will be trained on or are currently knowledgeable in help desk functions ...

camd

IT HELP DESK INTERN (FULL-TIME)

Columbia, MD · On-site

$16/hr

The position requires excellent customer service. Troubleshooting and problem-solving skills with ... Help Desk Intern will be trained on or are currently knowledgeable in help desk functions ...

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How much do service desk intern jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for service desk intern in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a Service Desk Intern?

A Service Desk Intern is an entry-level role where individuals assist with IT support tasks, such as troubleshooting hardware and software issues, responding to user inquiries, and helping maintain IT systems. This position is typically designed for students or recent graduates looking to gain practical experience in IT support. Service Desk Interns work under the supervision of experienced professionals and help ensure smooth day-to-day operations for end users. The role provides hands-on training and is a great stepping stone toward a full-time IT support or help desk career.

What can I expect in terms of collaboration and mentorship as a Service Desk Intern?

As a Service Desk Intern, you will typically work closely with experienced IT professionals who provide guidance and mentorship throughout your internship. You'll have regular interactions with end-users, IT support staff, and sometimes other departments, allowing you to develop strong communication and problem-solving skills. Many organizations pair interns with a mentor or assign them to a team, fostering a supportive learning environment. This collaboration not only helps you quickly learn technical troubleshooting but also exposes you to industry best practices and career development opportunities.

What are the key skills and qualifications needed to thrive as a Service Desk Intern, and why are they important?

To thrive as a Service Desk Intern, you need a basic understanding of computer systems, troubleshooting, and customer support, often supported by coursework or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong communication, patience, and a problem-solving mindset help you deliver excellent service and build rapport with users. These skills are crucial for resolving technical issues efficiently and ensuring a positive support experience for end users.
What cities are hiring for Service Desk Intern jobs? Cities with the most Service Desk Intern job openings:
What are the most commonly searched types of Service Desk jobs? The most popular types of Service Desk jobs are:
What states have the most Service Desk Intern jobs? States with the most job openings for Service Desk Intern jobs include:
Service Desk Intern jobs near you
Infographic showing various Service Desk Intern job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.

Service Desk Associate

Mitsubishi Heavy Industries Group

Lake Mary, FL

Other

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Service Desk InternCompany OverviewAt Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power generation to accelerate the world's energy transition. We operate as one team, pushing toward our vision of the future. We value problem solvers, prioritize collaboration, and support each other in an inclusive culture built on accountability and authenticity by demonstrating our values: Safety, Family, Innovative, Inclusive, Accountable & Courageous. Together, we're building the future we all aspire to - making net zero a reality.Role Overview

The Service Desk Intern will support end users with basic technical issues while gaining real-world experience in IT operations. Responsibilities include device setup, account provisioning, troubleshooting, documentation, conference room support, inventory management, and first-level support for networking, cloud, and applications. Interns will also help develop process automation and efficiency improvements, gaining valuable experience with modern IT tools and workflows.

Key Responsibilities
  • Communicate clearly and professionally with both technical and non-technical users
  • Log, track, and update support requests using the service desk system
  • Provide first-level IT support by troubleshooting hardware, software, and basic system issues
  • Set up, configure, and reimage laptops and other IT equipment
  • Support conference room technology and manage IT inventory
  • Assist new hires with onboarding and basic IT system training
  • Create and update simple documentation such as how-to guides and process instructions
  • Help modernize IT processes by identifying improvement opportunities and creating basic automation
  • Work collaboratively with the IT team and escalate issues when needed
  • Participate in IT projects and process improvement initiatives, including automation
  • Handle sensitive information responsibly and follow security best practices
  • Build automation in current processes
  • Comply with all EHS policies, practices, and procedures
  • Participate in proactive team efforts to achieve departmental and company goals
  • Contribute to building a positive team spirit
  • Communicate effectively with all levels of employees
  • Protect confidential information responsibly
  • Maintain the highest degree of honesty and integrity
Requirements
  • Associates degree in a technology-related field such as Computer Science, MIS, Software Engineering, or Cyber Security, OR currently enrolled in such a program
  • Ability to perform necessary mathematical calculations
  • Ability to make judgment decisions based on specifications or technical requirements
  • Novice knowledge of Office 365, including Word, Excel, PowerPoint, SharePoint, Visio, and Project
  • Preferred knowledge of infrastructure, networking, and Azure cloud environments
  • Preferred knowledge of systems such as Tanium, Endpoint Manager, SAP, CRM (Dynamics), Windchill, SharePoint SPO, MS Project, or other project management tools
Why Should You Apply?
  • Excellent Benefits (Medical, Dental, Vision & 401K Matching).
  • Excellent development programs and advancement opportunities.
  • Tuition reimbursement and on-the-job training.
  • Paid vacation, sick time, and holidays.
  • Committed to quality products and services.
  • Great working environment and culture.
  • Employee Appreciation Programs and Event.

Mitsubishi Power is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. Therefore, all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally recognized protected basis under applicable law, are strongly encouraged to apply.

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