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Service Desk Intern Jobs (NOW HIRING)

Karma Automotive

IT Intern

Irvine, CA · On-site

$25 - $35/hr

IT Intern The IT Intern will participate in a Rotational IT Foundations Program designed to ... Service Desk * Assist with ticket lifecycle support, including documentation, categorization, and ...

chromalloy

IT Infrastructure - Intern

Palm Beach Gardens, FL · Hybrid

$14.25 - $19/hr

Instead, the intern works behind the scenes to support IT agents by improving ticket quality ... This internship offers handson exposure to enterprise ITSM operations, service desk analytics ...

chromalloy

IT Infrastructure - Intern

Palm Beach Gardens, FL · Hybrid

$14.25 - $19/hr

Instead, the intern works behind the scenes to support IT agents by improving ticket quality ... This internship offers handson exposure to enterprise ITSM operations, service desk analytics ...

chromalloy

IT Infrastructure - Intern

Palm Beach Gardens, FL · Hybrid

$14.25 - $19/hr

Instead, the intern works behind the scenes to support IT agents by improving ticket quality ... This internship offers handson exposure to enterprise ITSM operations, service desk analytics ...

chromalloy

IT Infrastructure - Intern

Palm Beach Gardens, FL · Hybrid

$14.25 - $19/hr

Instead, the intern works behind the scenes to support IT agents by improving ticket quality ... This internship offers handson exposure to enterprise ITSM operations, service desk analytics ...

chromalloy

IT Infrastructure - Intern

Palm Beach Gardens, FL · Hybrid

$14.25 - $19/hr

Instead, the intern works behind the scenes to support IT agents by improving ticket quality ... This internship offers handson exposure to enterprise ITSM operations, service desk analytics ...

chromalloy

IT Infrastructure - Intern

Palm Beach Gardens, FL · Hybrid

$14.25 - $19/hr

Instead, the intern works behind the scenes to support IT agents by improving ticket quality ... This internship offers handson exposure to enterprise ITSM operations, service desk analytics ...

chromalloy

IT Infrastructure - Intern

Palm Beach Gardens, FL · Hybrid

$14.25 - $19/hr

Instead, the intern works behind the scenes to support IT agents by improving ticket quality ... This internship offers handson exposure to enterprise ITSM operations, service desk analytics ...

chromalloy

IT Infrastructure - Intern

Palm Beach Gardens, FL · Hybrid

$14.25 - $19/hr

Instead, the intern works behind the scenes to support IT agents by improving ticket quality ... This internship offers handson exposure to enterprise ITSM operations, service desk analytics ...

chromalloy

IT Infrastructure - Intern

Palm Beach Gardens, FL · Hybrid

$14.25 - $19/hr

Instead, the intern works behind the scenes to support IT agents by improving ticket quality ... This internship offers handson exposure to enterprise ITSM operations, service desk analytics ...

Goshen Health

IT Services Intern

Goshen, IN · On-site

$13.50 - $17.75/hr

The IT Services Intern is familiar with and performs a variety of daily PC and printer installation ... Provides staffing backup for the Service Desk completing basic functions. Provides assistance to ...

Goshen Health

IT Services Intern

Goshen, IN · On-site

$13.50 - $17.75/hr

The IT Services Intern is familiar with and performs a variety of daily PC and printer installation ... Provides staffing backup for the Service Desk completing basic functions. Provides assistance to ...

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How much do service desk intern jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for service desk intern in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a Service Desk Intern?

A Service Desk Intern is an entry-level role where individuals assist with IT support tasks, such as troubleshooting hardware and software issues, responding to user inquiries, and helping maintain IT systems. This position is typically designed for students or recent graduates looking to gain practical experience in IT support. Service Desk Interns work under the supervision of experienced professionals and help ensure smooth day-to-day operations for end users. The role provides hands-on training and is a great stepping stone toward a full-time IT support or help desk career.

What can I expect in terms of collaboration and mentorship as a Service Desk Intern?

As a Service Desk Intern, you will typically work closely with experienced IT professionals who provide guidance and mentorship throughout your internship. You'll have regular interactions with end-users, IT support staff, and sometimes other departments, allowing you to develop strong communication and problem-solving skills. Many organizations pair interns with a mentor or assign them to a team, fostering a supportive learning environment. This collaboration not only helps you quickly learn technical troubleshooting but also exposes you to industry best practices and career development opportunities.

What are the key skills and qualifications needed to thrive as a Service Desk Intern, and why are they important?

To thrive as a Service Desk Intern, you need a basic understanding of computer systems, troubleshooting, and customer support, often supported by coursework or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong communication, patience, and a problem-solving mindset help you deliver excellent service and build rapport with users. These skills are crucial for resolving technical issues efficiently and ensuring a positive support experience for end users.
What cities are hiring for Service Desk Intern jobs? Cities with the most Service Desk Intern job openings:
What are the most commonly searched types of Service Desk jobs? The most popular types of Service Desk jobs are:
What states have the most Service Desk Intern jobs? States with the most job openings for Service Desk Intern jobs include:
Service Desk Intern jobs near you
Infographic showing various Service Desk Intern job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.

IT Help Desk 1 Intern

AUDI JLR LOTUS BMW MOTO

Wilmington, NC

$12.75 - $17.25/hr

Other

Re-posted 24 days ago

Job description

IT Help Desk Internship

Location: On-site | Cape Fear Moto Group
Reports To: IT & Information Security Manager
Type: Unpaid Internship (Hands-On Learning Experience)
Schedule: Flexible (Ideal for students or recent graduates)

About the Role

This internship is designed as a hands-on introduction to the real world of IT within a fast-paced automotive dealer group. You will work directly with the IT Manager and gain practical experience supporting day to day technology operations across multiple dealership locations.

This role is learning-focused, not labor-focused. The goal is to expose you to how IT actually operates in a business environment how issues are diagnosed, how systems are managed, and how technology supports sales, service, and operations.

If you’re curious about IT, enjoy problem-solving, and want to see what an IT career really looks like day to day, this internship is a great entry point.

What You’ll Learn

As an IT Help Desk Intern, you’ll gain exposure to:

  • How IT supports a multi-location dealership environment

  • Real-world troubleshooting (hardware, software, and user issues)

  • User onboarding and offboarding processes

  • Basic networking concepts and device management

  • Ticketing, documentation, and IT workflows

  • Cybersecurity fundamentals and best practices

  • How technology directly impacts sales, service, and business operations

You’ll work on simple, guided tasks at first and gradually take on more responsibility as your skills grow.

Day-to-Day Responsibilities

Under supervision and guidance, you may assist with:

  • Basic help desk support (password resets, software issues, printer issues)

  • Setting up new user accounts, email, and devices

  • Assisting with workstation setups and equipment deployment

  • Performing basic system checks and updates

  • Documenting common issues and solutions

  • Helping organize IT inventory and equipment

  • Shadowing troubleshooting of more advanced issues

  • Assisting with small IT projects as learning opportunities

Who This Is For

This internship is ideal for someone who is:

  • Considering a career in IT and wants hands-on experience

  • Studying IT, Computer Science, Cybersecurity, or a related field

  • Recently graduated and looking for real-world exposure

  • Curious, reliable, and willing to learn

  • Comfortable asking questions and taking feedback

No prior professional IT experience is required.

What You’ll Gain

  • Real-world IT experience you can put on your resume

  • Exposure to enterprise tools and systems

  • One-on-one mentorship from an IT Manager

  • Insight into multiple IT career paths (help desk, systems, security, networking)

  • A strong understanding of how IT supports business and sales operations

  • A professional reference upon successful completion

Apply