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Service Desk Intern Jobs (NOW HIRING)

Holiday Oil

Help Desk Intern- Draper

Draper, UT · On-site

$20/hr

Help Desk Intern Location: Holiday Corporate Office | Utah Reports to: IT Director Who We Are At ... Deliver Tier 1 technical support and customer service to end users. * Diagnose and resolve hardware ...

camd

IT HELP DESK INTERN (FULL-TIME)

Columbia, MD

$16/hr

The position requires excellent customer service. Troubleshooting and problem-solving skills with ... Help Desk Intern will be trained on or are currently knowledgeable in help desk functions ...

John Fabick Tractor Company

IT Help Desk Intern

Fenton, MO

$14.25 - $19.25/hr

Position Overview Fabick Cat is seeking a driven and customer-focused IT Help Desk Intern to ... As we continue to transform how we deliver technology services, proficiency with Generative AI ...

MHI

Service Desk Associate (Intern)

Pooler, GA · On-site

$13.75 - $18.25/hr

Role Overview The IT Service Desk Associate provides first-level technical support to end users ... During breaks from school, the intern may work a fulltime schedule. Key Responsibilities

camd

IT HELP DESK INTERN (FULL-TIME)

Columbia, MD

$16/hr

The position requires excellent customer service. Troubleshooting and problem-solving skills with ... Help Desk Intern will be trained on or are currently knowledgeable in help desk functions ...

Talent Software Services

Service Desk Analyst

Albany, NY · On-site

$20.25 - $27.75/hr

Service Desk Access Management Asset and Configuration Management Incident/Problem/Change ... Provides direction and oversees Intern/Contract/Temp help as needed. * Prepares and maintains ...

Tombras

IT Help Desk Intern

Knoxville, TN · On-site

$18/hr

Tombras, a 450+ person, full-service, national advertising agency with a digital mindset, is seeking an IT Help Desk Intern. You'll be joining one of the top independent agencies in North America.

Talent Software Services

Service Desk Analyst

Albany, NY · On-site

$20.25 - $27.75/hr

Service Desk Access Management Asset and Configuration Management Incident/Problem/Change ... Provides direction and oversees Intern/Contract/Temp help as needed. Prepares and maintains clearly ...

w3r Consulting

Service Desk Analyst

Latham, NY · On-site

$28/hr

Service Desk Analyst Latham, New York Job Type: Contract Pay Rate: $28 Summary Description: The ... Provides direction and oversees Intern/Contract/Temp help as needed. * Prepares and maintains ...

Astrolab

IT Service Desk Engineer Intern

Hawthorne, CA · On-site

$75K - $89K/yr

IT Service Desk Engineer Intern Application Deadline: 1 June 2026 Department: IT Employment Type: Full Time Location: Hawthorne, California Compensation: $75,000 - $89,000 / year Description Venturi ...

Fabick Cat

IT Help Desk Intern

Fenton, MO · On-site

$14.25 - $19.25/hr

Position Overview Fabick Cat is seeking a driven and customer-focused IT Help Desk Intern to ... As we continue to transform how we deliver technology services, proficiency with Generative AI ...

AUDI JLR LOTUS BMW MOTO

IT Help Desk 1 Intern

Wilmington, NC · On-site

$12.75 - $17.25/hr

What You'll Learn As an IT Help Desk Intern, you'll gain exposure to: * How IT supports a multi ... How technology directly impacts sales, service, and business operations You'll work on simple ...

w3r Consulting

Service Desk Analyst

Latham, NY · On-site

$19.75 - $27/hr

Service Desk * Access Management * Asset and Configuration Management * Incident/Problem/Change ... Provides direction and oversees Intern/Contract/Temp help as needed. * Prepares and maintains ...

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Service Desk Intern information

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How much do service desk intern jobs pay per hour?

As of May 28, 2026, the average hourly pay for service desk intern in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Desk Intern, and why are they important?

To thrive as a Service Desk Intern, you need a basic understanding of computer systems, troubleshooting, and customer support, often supported by coursework or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong communication, patience, and a problem-solving mindset help you deliver excellent service and build rapport with users. These skills are crucial for resolving technical issues efficiently and ensuring a positive support experience for end users.

What can I expect in terms of collaboration and mentorship as a Service Desk Intern?

As a Service Desk Intern, you will typically work closely with experienced IT professionals who provide guidance and mentorship throughout your internship. You'll have regular interactions with end-users, IT support staff, and sometimes other departments, allowing you to develop strong communication and problem-solving skills. Many organizations pair interns with a mentor or assign them to a team, fostering a supportive learning environment. This collaboration not only helps you quickly learn technical troubleshooting but also exposes you to industry best practices and career development opportunities.

What is a Service Desk Intern?

A Service Desk Intern is an entry-level role where individuals assist with IT support tasks, such as troubleshooting hardware and software issues, responding to user inquiries, and helping maintain IT systems. This position is typically designed for students or recent graduates looking to gain practical experience in IT support. Service Desk Interns work under the supervision of experienced professionals and help ensure smooth day-to-day operations for end users. The role provides hands-on training and is a great stepping stone toward a full-time IT support or help desk career.
What cities are hiring for Service Desk Intern jobs? Cities with the most Service Desk Intern job openings:
What are the most commonly searched types of Service Desk jobs? The most popular types of Service Desk jobs are:
What states have the most Service Desk Intern jobs? States with the most job openings for Service Desk Intern jobs include:
Service Desk Intern jobs near you
Infographic showing various Service Desk Intern job openings in the United States as of May 2026, with employment types broken down into 3% Locum Tenens, 13% As Needed, 63% Full Time, 13% Part Time, and 8% Temporary. Highlights an 100% Physical job distribution, with an average salary of $36,265 per year, or $17.4 per hour.
Help Desk Intern- Draper

Help Desk Intern- Draper

Holiday Oil

Draper, UT • On-site

$20/hr

Internship

Posted yesterday

Holiday Oil rating

5.2

Company rating: 5.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Help Desk Intern

Location: Holiday Corporate Office | Utah Reports to: IT Director


Who We Are

At Holiday, we aspire to be Utah's most trusted, family-driven company, uplifting lives through world-class service, meaningful careers, and strong community ties.


Job Purpose

The Help Desk Intern is an entry-level role that provides support to Holiday's c-store locations and other internal teams for hardware, software, technology onboarding, account access, store system issues, network issues, and user access requests. This position will troubleshoot and resolve routine IT issues, escalate more complex problems, and ensure excellent customer service to maintain smooth business operations.


Duties and Responsibilities

  • Deliver Tier 1 technical support and customer service to end users.
  • Diagnose and resolve hardware, software, and network connectivity issues through hands-on troubleshooting.
  • Set up user accounts, reset passwords, and manage access permissions across various systems.
  • Provide support for store operations technology, including timekeeping systems and back-office applications.
  • Train users on basic computer functions, applications, and security best practices.
  • Install and configure laptops, desktops, printers, mobile devices, tablets, and peripherals.
  • Manage user accounts and permissions within Active Directory and Microsoft 365.
  • Escalate complex or unresolved issues to senior technicians or IT management.
  • Adhere to IT policies, security standards, and compliance guidelines.
  • Assist with technology setup and onboarding for new employees.
  • Communicate proactively with users regarding the status of their requests and confirm issue resolution.
  • Contribute to additional IT projects, tasks, or initiatives to support organizational goals

Skills and Education Requirements

  • High school diploma or equivalent required; Associate degree in Information Technology or equivalent professional experience preferred.
  • At least 1 year of experience in IT or other technology support roles.
  • Working knowledge of computer systems, networks, printers, and peripheral devices.
  • Experience installing, configuring, and supporting operating systems on laptops and tablets.
  • Proficiency with Microsoft Office Suite.
  • Troubleshooting skills with the ability to think quickly and adapt to changing situations.
  • Skilled in prioritizing tasks, managing time efficiently, and handling multiple requests simultaneously.
  • Detail-oriented, self-motivated, and eager to learn and grow professionally.
  • Able to work independently as well as collaborate effectively within a team environment.
  • Must be able to travel to store locations within Salt Lake, Utah, Davis, and Tooele counties as needed.
  • Maintain a valid Utah driver's license and a clean driving record.
  • Demonstrate excellent customer service and interpersonal communication skills when working with technical and non-technical staff.
  • Strong problem-solving ability with attention to detail and a friendly, approachable demeanor.

Physical requirements

This position's physical demands listed below reflect activities employees are expected to perform during each day worked.


Job Posted by ApplicantPro