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Service Desk Intern Jobs (NOW HIRING)

Grande

BT Intern- Support Services

Fond Du Lac, WI · On-site

$14.75 - $19.75/hr

Job Summary The Information Technology (IT) Intern - Support Services role provides hands-on ... What You Will Be Doing 1. Service Desk Support: * Provide first incident and service request ...

Deerfield Public Library

MakerSpace Intern

Deerfield, IL · On-site

$17/hr

As an intern, you'll have the opportunity to work with cutting-edge equipment, support engaging ... Provide excellent customer service while working at the MakerSpace service desk. * Answer phone ...

Materion

IT Intern

Cleveland, OH · On-site

$14.50 - $19.50/hr

As an IT Intern, you will join the Materion IT Service Desk to provide telephone, email and hands-on support to end users on a variety of technical related items. You will gain exposure to the ...

Career Search

IT Service Desk Internship

Brentwood, TN · On-site

$14.25 - $19/hr

Support the IT Service Desk team and triage new tickets * Asset Management and Identity Management * Deployment Automation * Client Management WHAT YOU'LL GET OUT AN INTERNSHIP WITH LBMC * Mentorship ...

Career Search

Service Desk Internship - May 2025

Brentwood, TN · On-site

$14.25 - $19/hr

Support the IT Service Desk team and triage new tickets * Asset Management and Identity Management * Deployment Automation * Client Management WHAT YOU'LL GET OUT AN INTERNSHIP WITH LBMC * Mentorship ...

Duke University

NonDuke Student/Intern

Durham, NC · On-site

$18/hr

  • Medical

  • Dental

  • Retirement

Provide research assistance and directional information at the library service desk and for faculty ... The intern will work with the library team to set a consistent schedule of 10 to 15 hours per week ...

NRG MGMT LLC

Intern

Rome, GA · On-site

$11.75 - $15.50/hr

Must provide clinical services to Southeast Addiction Center Facilities (depending on completion of ... Prolonged periods sitting at a desk and working on a computer. * Must be able to lift up to 15 ...

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How much do service desk intern jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for service desk intern in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a service desk intern?

A Service Desk Intern is an entry-level role where individuals assist with IT support tasks, such as troubleshooting hardware and software issues, responding to user inquiries, and helping maintain IT systems. This position is typically designed for students or recent graduates looking to gain practical experience in IT support. Service Desk Interns work under the supervision of experienced professionals and help ensure smooth day-to-day operations for end users. The role provides hands-on training and is a great stepping stone toward a full-time IT support or help desk career.

What are the key skills and qualifications needed to thrive as a service desk intern?

To thrive as a Service Desk Intern, you need a basic understanding of computer systems, troubleshooting, and customer support, often supported by coursework or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong communication, patience, and a problem-solving mindset help you deliver excellent service and build rapport with users. These skills are crucial for resolving technical issues efficiently and ensuring a positive support experience for end users.

What can I expect in terms of collaboration and mentorship as a service desk intern?

As a Service Desk Intern, you will typically work closely with experienced IT professionals who provide guidance and mentorship throughout your internship. You'll have regular interactions with end-users, IT support staff, and sometimes other departments, allowing you to develop strong communication and problem-solving skills. Many organizations pair interns with a mentor or assign them to a team, fostering a supportive learning environment. This collaboration not only helps you quickly learn technical troubleshooting but also exposes you to industry best practices and career development opportunities.

What cities are hiring for Service Desk Intern jobs?

Cities with the most Service Desk Intern job openings:

What are the most commonly searched types of Service Desk jobs?

The most popular types of Service Desk jobs are:

What states have the most Service Desk Intern jobs?

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Service Desk Intern jobs near you
Infographic showing various Service Desk Intern job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.

BT Intern- Support Services

Grande Cheese Company

Fond Du Lac, WI • On-site

$14.75 - $19.75/hr

Full-time

Posted 7 days ago

Grande Cheese Company rating

7.3

Company rating: 7.3 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

180th of 439 rated food and drinks producers

Job description

Job Summary 

The Information Technology (IT) Intern – Support Services role provides hands-on experience supporting the technology that keeps our business running. This internship offers the opportunity to work alongside IT professionals, assisting with technical support, troubleshooting, and supporting service desk operations across office and manufacturing environments. Interns will gain exposure to a wide range of technologies, including end-user support, networking, telecommunications, and server infrastructure. In this position, you will develop valuable technical and professional skills. 

What You Will Be Doing 

1. Service Desk Support: 

  • Provide first incident and service request support across all IT devices, software and applications. 
  • Create, update, and resolve tickets within the Service Management system. 
  • Conduct initial troubleshooting and ask questions to help determine what the user needs. 
  • Leverage the knowledge database to resolve the issue. 
  • Escalate tickets to the appropriate technical resource, when needed, to ensure a timely resolution. 
  • Assist with building knowledge documents. 

2. Facilities Technical Support: 

    • Work at the production facilities with Plant Engineers on Information Technology support needs. 
    • Experience the manufacturing environment and how IT hardware and software are utilized. 
    • Assist with workstations, laptops, tablets, scanners, and phone deployments. 
    • Assist with network and telecom support at Home Office and Facilities. 

    This internship is an excellent opportunity for students interested in Information Technology to apply classroom knowledge in a real-world environment. Through hands-on experience and mentorship from experienced IT professionals, interns will develop technical troubleshooting skills, gain exposure to enterprise technologies, and build a strong foundation for a future career in Information Technology. 

    Unique Benefits of our Internship Program:  

    • You will get the farm to fork experience during this program. You will experience a farm tour, facility tours, and experience the end user products. 
    • Networking events where you will meet executives and community leaders. 
    • Internship group outings and events. 
    • Volunteer opportunities within the community. 
    • Personal development events and training. 

    While you don’t have to love pizza to work here…it sure does help!   

    What you need to be considered for this role: 

    • Student in Junior or Senior status pursuing a Bachelor's degree in Information Technology, Computer Science, or other related field required. 
    • Ability to relate technical concepts to non-technical people. 
    • Rely on instructions and pre-established guidelines to perform the functions of the job 
    • Self-Starter 
    • Technology:
      • Microsoft Office Tools 
      • Mobile Devices (Android / iPhone) 

    Preferred: 

    • Participation in campus organizations, volunteer activities, student leadership programs, or part-time employment. 

    Why Grande? 

     With more than 80 years of crafting “The Finest Italian Cheeses That Money Can Buy”, Grande is a leader in the industry! Whether partnering with independent pizzerias from coast-to-coast to ensure they’re delivering the very best pizza to their customers or assisting our food manufacturing partners in delivering specialty whey ingredient solutions, our commitment to quality can’t be matched. While Grande’s reputation of excellence in the market is important, we believe our commitment to our workplace and community culture is of equal merit – our Associates come first at Grande. To complement our industry-leading benefits, Grande puts an emphasis on your career growth opportunities, while always promoting a positive work/life balance and supporting the communities in which we live and work. If you want to learn more about our company – what we do and how we go about it – or learn more about our beautiful, state-of-the-art corporate headquarters, visit www.grande.com. 

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