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Service Desk Intern Jobs (NOW HIRING)

Scientific Games

IT Intern

Alpharetta, GA · On-site

$14.75 - $19.50/hr

Position Summary The IT Intern will provide administrative and technical support to the Information ... Support the Service Desk team by assisting with ticket intake, troubleshooting, and issue ...

Imprivata

IT Intern (Part-time)

Austin, TX

We are seeking an IT Intern to join our team. This is a part-time opportunity(20-25 hours per week ... Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on ...

Imprivata

IT Intern (Part-time)

Saint Petersburg, FL · On-site

$19 - $20/hr

We are seeking an IT Intern to join our team. This is a part-time opportunity (20-25 hours per week ... Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on ...

Imprivata

IT Intern (Part-time)

Austin, TX · On-site

$19 - $20/hr

We are seeking an IT Intern to join our team. This is a part-time opportunity(20-25 hours per week ... Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on ...

Imprivata

IT Intern (Part-time)

Saint Petersburg, FL · On-site

$19 - $20/hr

We are seeking an IT Intern to join our team. This is a part-time opportunity (20-25 hours per week ... Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on ...

Imprivata

IT Intern (Part-time)

Austin, TX

$19 - $20/hr

We are seeking an IT Intern to join our team. This is a part-time opportunity(20-25 hours per week ... Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on ...

Imprivata

IT Intern (Part-time)

Saint Petersburg, FL

We are seeking an IT Intern to join our team. This is a part-time opportunity (20-25 hours per week ... Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on ...

HCA Florida Brandon Hospital

Intern PRN

Brandon, FL · On-site

... Service Desk. Problems beyond the scope of your ability or responsibility are communicated in a ... Intern PRN opening. We review all applications. Qualified candidates will be contacted for ...

New

MutualOne Bank

Help Desk Technician Intern

Framingham, MA · On-site

$16.25 - $21.75/hr

Excellent interpersonal and customer service skills. * Problem-solving and critical-thinking skills. * Excellent written and verbal communication skills. * Exceptional teamwork and leadership skills ...

Duke University

NonDuke Student/Intern

Durham, NC

$18/hr

Provide research assistance and directional information at the library service desk and for faculty ... The intern will work with the library team to set a consistent schedule of 10 to 15 hours per week ...

Duke University

NonDuke Student/Intern

Durham, NC · On-site

$18/hr

Provide research assistance and directional information at the library service desk and for faculty ... The intern will work with the library team to set a consistent schedule of 10 to 15 hours per week ...

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How much do service desk intern jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for service desk intern in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a Service Desk Intern?

A Service Desk Intern is an entry-level role where individuals assist with IT support tasks, such as troubleshooting hardware and software issues, responding to user inquiries, and helping maintain IT systems. This position is typically designed for students or recent graduates looking to gain practical experience in IT support. Service Desk Interns work under the supervision of experienced professionals and help ensure smooth day-to-day operations for end users. The role provides hands-on training and is a great stepping stone toward a full-time IT support or help desk career.

What can I expect in terms of collaboration and mentorship as a Service Desk Intern?

As a Service Desk Intern, you will typically work closely with experienced IT professionals who provide guidance and mentorship throughout your internship. You'll have regular interactions with end-users, IT support staff, and sometimes other departments, allowing you to develop strong communication and problem-solving skills. Many organizations pair interns with a mentor or assign them to a team, fostering a supportive learning environment. This collaboration not only helps you quickly learn technical troubleshooting but also exposes you to industry best practices and career development opportunities.

What are the key skills and qualifications needed to thrive as a Service Desk Intern, and why are they important?

To thrive as a Service Desk Intern, you need a basic understanding of computer systems, troubleshooting, and customer support, often supported by coursework or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong communication, patience, and a problem-solving mindset help you deliver excellent service and build rapport with users. These skills are crucial for resolving technical issues efficiently and ensuring a positive support experience for end users.
What cities are hiring for Service Desk Intern jobs? Cities with the most Service Desk Intern job openings:
What are the most commonly searched types of Service Desk jobs? The most popular types of Service Desk jobs are:
What states have the most Service Desk Intern jobs? States with the most job openings for Service Desk Intern jobs include:
Service Desk Intern jobs near you
Infographic showing various Service Desk Intern job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.
IT Intern

IT Intern

Scientific Games

Alpharetta, GA • On-site

$14.75 - $19.50/hr

Part-time

Posted 15 days ago

Scientific Games rating

8.2

Company rating: 8.2 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

5th of 15 rated gambling companies

Job description

Scientific Games:
Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.
Position Summary
The IT Intern will provide administrative and technical support to the Information Technology organization while gaining hands-on experience across Service Desk, Networking, and Server Operations teams. This role offers exposure to a broad range of IT functions, including end-user support, infrastructure support, asset management, shipping and receiving, and systems administration activities.
Key Responsibilities
  • Support the Service Desk team by assisting with ticket intake, troubleshooting, and issue resolution.
  • Provide administrative and technical support for IT operations and projects.
  • Assist Networking and Server teams with routine tasks, documentation, equipment deployment, and infrastructure support activities.
  • Help configure, deploy, and maintain desktops, laptops, printers, mobile devices, and other IT equipment.
  • Assist with user account administration, password resets, and onboarding/offboarding activities.
  • Support inventory management, asset tracking, hardware staging, and equipment audits.
  • Assist with shipping, receiving, mailing, and distribution of IT hardware and technology assets.
  • Help document technical procedures, standards, and support processes.
  • Participate in workstation setup, relocation, and technology refresh projects.
  • Gain exposure to enterprise systems, networking technologies, server environments, and cybersecurity best practices.
  • Collaborate with IT staff across multiple disciplines to support business operations and end-user needs.
  • Perform other duties and special projects as assigned.

Qualifications
  • Currently pursuing a degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Networking, or a related field.
  • Interest in Service Desk operations, Networking, Server Administration, and IT Infrastructure.
  • Strong customer service, communication, and problem-solving skills.
  • Basic understanding of Windows operating systems, Mac operating systems, Microsoft Office, and computer hardware.
  • Ability to work independently and collaboratively in a team environment.
  • Strong organizational skills and attention to detail.

Qualifications
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.
Work Conditions
Scientific Games, LLC and its affiliates (collectively, "SG") are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

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