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Service Desk Assistant Jobs in Oregon (NOW HIRING)

Front Desk Assistant

Portland, OR ยท On-site

$20 - $24/hr

As we continue to grow, we're looking for a Medical Front Desk Receptionist to be the welcoming ... At least 1 year of people-facing customer service experience, required * At least 1 year of ...

Front Desk Assistant

Lake Oswego, OR ยท On-site

$20 - $24/hr

As we continue to grow, we're looking for a Medical Front Desk Receptionist to be the welcoming ... At least 1 year of people-facing customer service experience, required * At least 1 year of ...

Front Desk Assistant

Hillsboro, OR ยท On-site

$20 - $24/hr

As we continue to grow, we're looking for a Medical Front Desk Receptionist to be the welcoming ... At least 1 year of people-facing customer service experience, required * At least 1 year of ...

Service Desk Technician Position Overview We are seeking a Service Desk Technician to provide ... This individual will handle incoming support requests, assist with troubleshooting hardware issues ...

Service Desk Technician Position Overview We are seeking a Service Desk Technician to provide ... This individual will handle incoming support requests, assist with troubleshooting hardware issues ...

... assist end users and resolve tickets as needed. Duties include: * Monitoring Servers, network ... Excellent customer service, written and verbal communications skills * Experience with documenting ...

Our NOC Front Desk/Resident Services Assistant will also assist with overnight emergencies, delivering newspapers and other needs the residents may have during the early morning hours. Position ...

Our NOC Front Desk/Resident Services Assistant will also assist with overnight emergencies, delivering newspapers and other needs the residents may have during the early morning hours. Position ...

Our NOC Front Desk/Resident Services Assistant will also assist with overnight emergencies, delivering newspapers and other needs the residents may have during the early morning hours. Position ...

$45K - $51K/yr

We are seeking a Service Desk Support Technician to provide Tier 2 support to the ETS Service Desk ... * Assist in development and maintenance of end-user documentation, Knowledge Base articles ...

FRONT END/CASHIER

Happy Valley, OR

$12.25 - $16.75/hr

Assist customers and process sales. Demonstrate the company's core values of respect, honesty ... Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ...

FRONT END/CASHIER

Grants Pass, OR ยท On-site

$11.75 - $16/hr

Assist customers and process sales. Demonstrate the company's core values of respect, honesty ... Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ...

FRONT END/CASHIER

Happy Valley, OR ยท On-site

$12.25 - $16.75/hr

Assist customers and process sales. Demonstrate the company's core values of respect, honesty ... Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ...

FRONT END/CASHIER

Medford, OR ยท On-site

$12.50 - $17/hr

Assist customers and process sales. Demonstrate the company's core values of respect, honesty ... Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ...

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Service Desk Assistant information

What is the difference between Service Desk Assistant vs Help Desk Technician?

AspectService Desk AssistantHelp Desk Technician
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ are commonHigh school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentOffice or remote support; front-line customer serviceHelp desk or support center; troubleshooting technical issues
Employer & IndustryIT support teams in various industries, including corporate and governmentIT support roles in corporate, healthcare, and educational sectors
Search & Comparison IntentOften compared for entry-level IT support rolesRelated role with more technical troubleshooting responsibilities

The Service Desk Assistant primarily handles basic customer support and administrative tasks, while the Help Desk Technician focuses more on technical troubleshooting and resolving IT issues. Both roles require similar certifications and work environments, but Help Desk Technicians typically possess more technical skills and handle more complex problems.

What is a service desk assistant?

A service desk assistant is a support professional who helps users resolve technical issues, often providing assistance with hardware, software, and network problems. They typically work in IT support environments, using tools like ticketing systems and troubleshooting procedures to ensure efficient service delivery.

What are the most commonly searched types of Service Desk jobs in Oregon?

The most popular types of Service Desk jobs in Oregon are:

Infographic showing various Service Desk Assistant job openings in Oregon as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Contract. Highlights an 80% In-person, and 20% Hybrid job distribution.

$22 - $30.25/hr

Contractor

Re-posted 24 days ago


Job description


Title: Service Desk Analyst
Duration: 5 Months
Location: Sherwood, OR
Description
Contract Service Desk Analyst are responsible providing support to end users when they contract call the service desk line.
The contractor may also be required to take on-call shifts.
RESPONSABILITIES
  • Assist employees when theycall the services desk
  • Respond to emails, logtickets, update tickets, and resolve tier 1 support issues
  • Be the primary owner of aticket. See the ticket from start to finish to ensure work is finished
  • Write knowledge base articlesto help reduce future tickets and enable our end-users to self-service
  • Able to lift 35 pounds
  • Able to work at a desk for an8-hour shift

Requirements
REQUIREMENTS
The Contractor Service Desk Analyst needs to have knowledge of the following software and frameworks:
  • Basic ITIL Concepts
  • Microsoft 365
  • Microsoft Office
  • Experience supporting iOSdevices
  • Experience troubleshootingtechnical issues
  • Experience providing supportin a remote environment