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Service Desk Assistant Jobs in Minnesota (NOW HIRING)

Service Desk Associate

Sauk Centre, MN · On-site

$47K - $57K/yr

The Service Desk Associate will assist both in-state and out-of-state customers with warranty claims, service scheduling, product support, and general technical questions while helping ensure a ...

The Service Desk Associate will assist both in-state and out-of-state customers with warranty claims, service scheduling, product support, and general technical questions while helping ensure a ...

The Service Desk Associate will assist both in-state and out-of-state customers with warranty claims, service scheduling, product support, and general technical questions while helping ensure a ...

... to be able to assist end users with the questions and issues they may be experiencing • ... Service desk, Customer service, Windows 10, Active directory Top Skills Details Help desk,Support ...

Strong problem solving and listening skills coupled with patience to be able to assist end users ... Service desk,Customer service,Windows 10,Active directory Additional Skills & Qualifications

Supplement Enterprise Support Services-IT Service Desk during the rollout of new PCs, Microsoft ... skills to assist and resolve customer application, navigation and technical issues. Ability to ...

The Nursing Services Supervisor provides leadership and oversight to nursing team to assure day to ... The NSS will assist the manager of operations of Nursing Services by facilitating and assuring ...

This position will be responsible for supporting the Kraus-Anderson (KA) Yard department by servicing internal customers by receiving, processing, and filling orders in person and over the telephone ...

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Service Desk Assistant information

What is the difference between Service Desk Assistant vs Help Desk Technician?

AspectService Desk AssistantHelp Desk Technician
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ are commonHigh school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentOffice or remote support; front-line customer serviceHelp desk or support center; troubleshooting technical issues
Employer & IndustryIT support teams in various industries, including corporate and governmentIT support roles in corporate, healthcare, and educational sectors
Search & Comparison IntentOften compared for entry-level IT support rolesRelated role with more technical troubleshooting responsibilities

The Service Desk Assistant primarily handles basic customer support and administrative tasks, while the Help Desk Technician focuses more on technical troubleshooting and resolving IT issues. Both roles require similar certifications and work environments, but Help Desk Technicians typically possess more technical skills and handle more complex problems.

What is a service desk assistant?

A service desk assistant is a support professional who helps users resolve technical issues, often providing assistance with hardware, software, and network problems. They typically work in IT support environments, using tools like ticketing systems and troubleshooting procedures to ensure efficient service delivery.

What are the most commonly searched types of Service Desk jobs in Minnesota?

The most popular types of Service Desk jobs in Minnesota are:

Infographic showing various Service Desk Assistant job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Part-Time Front Desk Assistant

PediaTech

Minnetonka, MN • On-site

Other

Posted 13 days ago


Job description

We are looking for a friendly, dependable, and organized Part-Time Front Desk Assistant to join our team! This position is a great fit for someone who enjoys working with people, staying organized, and helping keep an office running smoothly.

Responsibilities
  • Greet visitors and provide a welcoming, professional first impression
  • Answer and direct incoming phone calls
  • Assist with general office and administrative tasks
  • Organize, scan, and file documents
  • Help maintain accurate records and paperwork
  • Assist staff with day-to-day office needs
  • Maintain an organized and professional front desk and reception area
  • Complete other administrative duties as assigned
Qualifications
  • Friendly, professional, and dependable
  • Strong communication and customer service skills
  • Organized with good attention to detail
  • Comfortable using computers, email, and basic office programs
  • Able to manage multiple tasks and priorities
  • Previous receptionist, front desk, customer service, or office experience is preferred but not required
Schedule

Part-Time

Specific days and hours will be discussed during the interview.

What We're Looking For

We are looking for someone who is reliable, takes initiative, and is comfortable interacting with employees, visitors, and callers throughout the day. The right person will be willing to jump in where needed and help our office stay organized and running efficiently.

Interested? Apply today! We look forward to hearing from you.
Openings - Pediatech