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Service Desk Assistant Jobs in Minnesota (NOW HIRING)

City of Shoreview

Service Desk

Saint Paul, MN · On-site

$13.25 - $17/hr

Service Desk employees enjoy a fast-paced environment with over 500,000 visitors to our Community ... DUTIES INCLUDE Greet and assist visitors to the Community Center Provide a wide variety of ...

TEKsystems

Service Desk Analyst

Minneapolis, MN

$20 - $23/hr

Strong problem solving and listening skills coupled with patience to be able to assist end users ... Service desk,Customer service,Windows 10,Active directory Additional Skills & Qualifications

TEKsystems

Service Desk Analyst

Golden Valley, MN

$20 - $23/hr

... to be able to assist end users with the questions and issues they may be experiencing • ... Service desk, Customer service, Windows 10, Active directory Top Skills Details Help desk,Support ...

US IT Solutions Inc

IT Service Desk

Minneapolis, MN

Supplement Enterprise Support Services-IT Service Desk during the rollout of new PCs, Microsoft ... skills to assist and resolve customer application, navigation and technical issues. Ability to ...

TEKsystems

Service Desk Analyst

Minneapolis, MN · On-site

$20 - $23/hr

Strong problem solving and listening skills coupled with patience to be able to assist end users ... desk support, Troubleshooting, Service desk, Customer service, Windows 10, Active directory ...

Crossfuze

Service Desk Analyst

Minneapolis, MN · On-site

$20/hr

Service Desk Employment Type: Full Time Location: Minneapolis Compensation: $20.00 / hour ... Work as an effective team member with the Crossfuze team, partners, and internal staff * Assist ...

TEKsystems

Service Desk Analyst

Golden Valley, MN · On-site

$20 - $23/hr

... to be able to assist end users with the questions and issues they may be experiencing • ... desk support, Troubleshooting, Service desk, Customer service, Windows 10, Active directory ...

Coborn's, Inc.

Service Desk Analyst I

Saint Cloud, MN · On-site

$22.75 - $33.50/hr

As a Service Desk Analyst, you'll be a trusted resource for employees across the organization ... Employee Health & Wellness Programs, Challenges and Resources - to assist our team members in ...

Numotion

Front Desk Assistant

Minneapolis, MN · On-site

The Nursing Services Supervisor provides leadership and oversight to nursing team to assure day to ... The NSS will assist the manager of operations of Nursing Services by facilitating and assuring ...

UNFI

Part Time Service Desk

Blaine, MN · On-site

... desk and CSM duties! Front end team members at Cub follow front end checkout procedures in all ... Job Responsibilities: • Assist customers and ensure proper service levels and courtesy from all ...

Virteva

Service Desk Analyst

Minneapolis, MN

$20/hr

Description Service Desk Analyst Position Responsibilities * Take initial telephone inquiries and ... Work as an effective team member with the Crossfuze team, partners, and internal staff * Assist ...

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Service Desk Assistant information

What is the difference between Service Desk Assistant vs Help Desk Technician?

AspectService Desk AssistantHelp Desk Technician
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ are commonHigh school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentOffice or remote support; front-line customer serviceHelp desk or support center; troubleshooting technical issues
Employer & IndustryIT support teams in various industries, including corporate and governmentIT support roles in corporate, healthcare, and educational sectors
Search & Comparison IntentOften compared for entry-level IT support rolesRelated role with more technical troubleshooting responsibilities

The Service Desk Assistant primarily handles basic customer support and administrative tasks, while the Help Desk Technician focuses more on technical troubleshooting and resolving IT issues. Both roles require similar certifications and work environments, but Help Desk Technicians typically possess more technical skills and handle more complex problems.

What is a service desk assistant?

A service desk assistant is a support professional who helps users resolve technical issues, often providing assistance with hardware, software, and network problems. They typically work in IT support environments, using tools like ticketing systems and troubleshooting procedures to ensure efficient service delivery.

What are the most commonly searched types of Service Desk jobs in Minnesota?

The most popular types of Service Desk jobs in Minnesota are:

Service Desk Assistant jobs near you
Infographic showing various Service Desk Assistant job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Service Desk

City of Shoreview

Saint Paul, MN • On-site

$13.25 - $17/hr

Full-time

Re-posted 6 days ago

Job description

DESCRIPTION *** Currently hiring for weekday/weekend early morning shifts beginning at 4:45 am. Additional weekend shifts are available, as well. *** Service Desk employees enjoy a fast-paced environment with over 500,000 visitors to our Community Center each year.

Shoreview employs 10-18 people to work at the desk serving residents, members and guests. The Community Center has a fitness center, a full-size gym, aerobics studios, a running/walking track, indoor swimming pool/Tropics Water Park, child care center, locker rooms, two banquet rooms, meeting rooms, and much more. Our Parks and Recreation Department offers a wide variety of classes throughout the facility as well.

A training and orientation is provided to new employees. Shirts are provided to employees. DUTIES INCLUDE Greet and assist visitors to the Community Center Provide a wide variety of information to guests on the phone and in-person Collect fees, operate a cash register, and reconcile cash through cash procedures Provide backup support to the Wave Cafe when needed Arrive on time for shift Maintain timesheet with accurate number of hours worked Find substitute to work shift if a planned absence is necessary Other duties as assigned by the Community Center management team QUALIFICATIONS Ability to successfully work with a variety of people to answer questions & resolve problems Ability operate a computer, including adequate typing skills (35-45 wpm) Ability to operate a cash register, make correct change, and reconcile cash Ability to multi-task and track a large quantity of information from multiple sources Must be at least 16 years old.

OTHER Hours: You must be available weekdays and weekend hours. The Community Center is open: Monday-Friday: 5 am - 9 pm Saturday & Sunday: 6 am - 8 pm In addition, we are open 364 days a year with limited hours on holidays including Thanksgiving and New Year's Day. We are closed on Christmas Day.

*** FREE Community Center Membership. *** PHYSICAL DEMANDS AND WORK ENVIRONMENT: The duties of this position are performed primarily indoors at the Community Center service desk. Employees frequently sit or stand for extended periods while assisting visitors, answering phones, and processing transactions.

The position requires frequent computer and cash register use, effective verbal communication, and the ability to read computer screens and printed materials. Occasional walking, bending, reaching, and lifting up to 25 pounds may be required. Employees must be able to multitask and work effectively in a fast-paced, customer service environment.

The City of Shoreview is an Equal Opportunity Employer. We are committed to building a culturally diverse workforce and encourage all qualified candidates to apply. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities.

Prospective and current employees are encouraged to discuss potential accommodations with the employer.

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