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Service Desk Associate Jobs in Minnesota (NOW HIRING)

AMERICINN

Front Desk Associate

Saint Paul, MN · On-site

$13 - $19/hr

Interact with Pets Job Summary Are you a pet lover with a passion for customer service? If so, we'd ... As the Front Desk Associate, you will be the first point of contact for our customers. You will ...

AMERICINN

Front Desk Associate

Roseville, MN · On-site

$13 - $19/hr

Interact with Pets Job Summary Are you a pet lover with a passion for customer service? If so, we'd ... As the Front Desk Associate, you will be the first point of contact for our customers. You will ...

AMERICINN

Front Desk Associate

Roseville, MN · On-site

$13 - $19/hr

Interact with Pets Job Summary Are you a pet lover with a passion for customer service? If so, we'd ... As the Front Desk Associate, you will be the first point of contact for our customers. You will ...

Scenthound

Front Desk Associate

Coon Rapids, MN · On-site

$15 - $16/hr

Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every ...

Graco

Senior Service Desk Specialist

Minneapolis, MN

Associate's degree in Information Systems, Computer Science, or related field. * 5+ years of experience in IT support, Service Desk, or End User Computing roles. * Advanced troubleshooting expertise ...

Scenthound

Front Desk Associate Part Time

Lakeville, MN · On-site

$15/hr

Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every ...

Netrio

Service Desk Analyst 2

Golden Valley, MN · Hybrid

$65K - $75K/yr

JOB SUMMARY The Service Desk Analyst 2 will model the Netrio mission, vision, and values each day ... Associates or Technical degree in Computer Engineering or equivalent work experience. * 1-2 years ...

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Service Desk Associate information

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$37

How much do service desk associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for service desk associate in Minnesota is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $23.32 per hour, depending on experience, location, and employer.

What are Service Desk Associates?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What are the key skills and qualifications needed to thrive as a Service Desk Associate, and why are they important?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

Can I be a receptionist with no experience?

A Service Desk Associate role typically requires some technical knowledge and customer service skills, but many entry-level positions are open to candidates with no prior experience. Strong communication skills and a willingness to learn can help you qualify, and on-the-job training is often provided. Certifications like CompTIA A+ can also improve your chances for related roles.

What is the role of a service desk associate?

A service desk associate provides technical support and customer service to users experiencing IT issues. They troubleshoot hardware and software problems, assist with system access, and document incidents using ticketing systems, often working in a help desk or support center environment. Strong communication skills and basic knowledge of IT tools are essential for this role.

What jobs pay $700 a day?

Some high-paying roles that can pay $700 a day include specialized consulting, freelance IT support, project management, and certain contract-based technical positions. These jobs often require advanced skills, certifications, or extensive experience and may involve freelance or contract work with flexible schedules.

Who pays $30 an hour without a degree?

Service Desk Associates can earn around $30 an hour without a degree, especially with relevant certifications like CompTIA A+ or ITIL, and strong technical skills. These roles often involve troubleshooting, customer support, and using help desk software in a fast-paced environment.

What are some common challenges Service Desk Associates face, and how can they effectively manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in Minnesota? The most popular types of Service Desk jobs in Minnesota are:
What are popular job titles related to Service Desk Associate jobs in Minnesota? For Service Desk Associate jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Service Desk Associate jobs in Minnesota look for? The top searched job categories for Service Desk Associate jobs in Minnesota are:
What cities in Minnesota are hiring for Service Desk Associate jobs? Cities in Minnesota with the most Service Desk Associate job openings:
Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Minnesota as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,294 per year, or $19.9 per hour.
Front Desk Associate

Front Desk Associate

AMERICINN

Saint Paul, MN • On-site

$13 - $19/hr

Full-time

PTO

Re-posted 17 days ago

Wyndham Hotels & Resorts rating

5.6

Company rating: 5.6 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

72nd of 106 rated hotels

Job description

Benefits:
  • Employee discounts
  • Paid time off
  • Competitive salary
  • Flexible schedule
  • Free uniforms

Benefits/Perks
  • Flexible Scheduling
  • Career Advancement Opportunities
  • Competitive Compensation
  • Fun Working Environment
  • Interact with Pets
Job Summary
Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place. 
Responsibilities 
  • Greet owners as they arrive
  • Check-in animal patients for their appointments
  • Collect and confirm pet and owner information
  • Answer phones
  • Schedule, confirm, and cancel appointments
  • Process payments 
  • Other administrative duties, as assigned
Qualifications
  • Excellent customer service skills
  • Effective communication with clients and coworkers
  • Comfortable working with a variety of animals
  • Proficient in Microsoft Office, scheduling software, and other technology

What Wyndham Hotels & Resorts employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom