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Service Desk Associate Jobs in Minnesota (NOW HIRING)

Winters Recreation

Service Desk Associate

Sauk Centre, MN · On-site

$47K - $57K/yr

Full-time Service Desk Associate with a standard schedule of Monday-Friday, 8:00 AM - 5:00 PM, Two Saturdays per month: 8:30 AM - 12:30 PM. Compensation ranging from $47K-$56K annually ($23 to $27 ...

Winters Recreation

Service Desk Associate

Sauk Centre, MN · On-site

$23 - $27/hr

Full-time Service Desk Associate with a standard schedule of Monday-Friday, 8:00 AM - 5:00 PM, Two Saturdays per month: 8:30 AM - 12:30 PM. Compensation ranging from $47K-$56K annually ($23 to $27 ...

Winters Recreation

Service Desk Associate

Sauk Centre, MN · On-site

$23 - $27/hr

Full-time Service Desk Associate with a standard schedule of Monday-Friday, 8:00 AM - 5:00 PM, Two Saturdays per month: 8:30 AM - 12:30 PM. Compensation ranging from $47K-$56K annually ($23 to $27 ...

AmericInn

Front Desk Associate

Roseville, MN

$14.50 - $18.75/hr

... service? If so, we'd like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the Front Desk Associate, you will be the first ...

AMERICINN

Front Desk Associate

Roseville, MN · On-site

$13 - $19/hr

Interact with Pets Job Summary Are you a pet lover with a passion for customer service? If so, we'd ... As the Front Desk Associate, you will be the first point of contact for our customers. You will ...

AMERICINN

Front Desk Associate

Saint Paul, MN

$13 - $19/hr

Interact with Pets Job Summary Are you a pet lover with a passion for customer service? If so, wed ... As the Front Desk Associate, you will be the first point of contact for our customers. You will ...

AMERICINN

Front Desk Associate

Roseville, MN · On-site

$13 - $19/hr

Interact with Pets Job Summary Are you a pet lover with a passion for customer service? If so, we'd ... As the Front Desk Associate, you will be the first point of contact for our customers. You will ...

Christensen Farms

Service Desk Specialist

Sleepy Eye, MN · On-site

$22 - $27/hr

Associate's degree in computer science or related field preferred. * 0-2 years of computer science ... Service Desk Supervisor Christensen Farms promotes a culture of inclusion and strives to attract a ...

Christensen Farms

Service Desk Specialist

Sleepy Eye, MN

$22 - $27/hr

Associate's degree in computer science or related field preferred. * 0-2 years of computer science ... Service Desk Supervisor Christensen Farms promotes a culture of inclusion and strives to attract a ...

Scenthound

Front Desk Associate

Coon Rapids, MN · On-site

$15 - $16/hr

Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every ...

Scenthound

Front Desk Associate

Minneapolis, MN · On-site

$15 - $16/hr

Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every ...

UNFI

Part Time Service Desk

Blaine, MN · On-site

Service desk team members at Cub follow front end checkout procedures in all transactions ... all associates • Perform product scanning and processing of customer order in an accurate ...

Graco

Senior Service Desk Specialist

Minneapolis, MN · On-site

Associate's degree in Information Systems, Computer Science, or related field. * 5+ years of experience in IT support, Service Desk, or End User Computing roles. * Advanced troubleshooting expertise ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Minnesota

Service Desk Associate information

See Minnesota salary details

$8

$19

$37

How much do service desk associate jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for service desk associate in Minnesota is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $23.32 per hour, depending on experience, location, and employer.

What are Service Desk Associates?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What are the key skills and qualifications needed to thrive as a Service Desk Associate, and why are they important?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What job makes $10,000 a month without a degree?

High-paying sales roles such as real estate brokers, software sales, or financial advisors can earn $10,000 or more monthly without a degree, often relying on experience, skills, and certifications. Additionally, skilled trades like certain construction or electrical work may reach similar income levels with experience and specialization.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, senior executives, or certain freelance professionals like surgeons, lawyers, or IT contractors with in-demand skills. These positions often require extensive experience, certifications, or a strong client base, and may involve project-based or hourly billing structures. Such high daily earnings are uncommon in entry-level or standard roles like Service Desk Associates.

Can I be a receptionist with no experience?

A Service Desk Associate role typically requires some technical knowledge and customer service skills, but many entry-level positions are open to candidates with no prior experience. Strong communication skills, a professional attitude, and basic computer literacy can help you qualify for such roles, and on-the-job training is often provided.

What is the role of a service desk associate?

A service desk associate provides technical support and customer service to users experiencing IT issues. They troubleshoot hardware and software problems, assist with system access, and document incidents using ticketing systems, often working in a help desk or support center environment. Strong communication skills and basic knowledge of IT tools are essential for this role.

What are some common challenges Service Desk Associates face, and how can they effectively manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in Minnesota? The most popular types of Service Desk jobs in Minnesota are:
What are popular job titles related to Service Desk Associate jobs in Minnesota? For Service Desk Associate jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Service Desk Associate jobs in Minnesota look for? The top searched job categories for Service Desk Associate jobs in Minnesota are:
What cities in Minnesota are hiring for Service Desk Associate jobs? Cities in Minnesota with the most Service Desk Associate job openings:
Service Desk Associate jobs near you

Service Desk Associate

Winters Recreation

Sauk Centre, MN • On-site

$47K - $57K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Full-time Service Desk Associate with a standard schedule of Monday-Friday, 8:00 AM - 5:00 PM, Two Saturdays per month: 8:30 AM - 12:30 PM. Compensation ranging from $47K-$56K annually ($23 to $27 per hour), depending upon experience.
Winters Recreation is seeking a motivated and customer-focused Service Desk Associate to join our team. This position plays a key role in delivering exceptional customer service by serving as one of the primary points of contact for incoming customer calls, walk-in customers, and service-related support. The Service Desk Associate will assist both in-state and out-of-state customers with warranty claims, service scheduling, product support, and general technical questions while helping ensure a smooth and positive customer experience from start to finish.
The ideal candidate is organized, dependable, and able to effectively manage multiple responsibilities in a fast-paced environment. Daily responsibilities include answering incoming phone calls, greeting and assisting walk-in customers, coordinating service appointments, managing technician schedules, and communicating service timelines and updates to customers. This role also supports warranty claim processes, work order preparation, and basic troubleshooting assistance to help customers better understand product operation, maintenance recommendations, and service needs.
Strong communication and problem-solving skills are essential for success in this position. The Service Desk Associate works closely with the service, parts, and sales departments to ensure customer concerns are addressed promptly and professionally. Accurate documentation of customer interactions, service requests, scheduling updates, and warranty information within company systems is an important part of the role.
Successful candidates should possess excellent phone etiquette, strong organizational skills, basic computer proficiency, and the ability to remain calm and professional under pressure. Previous experience in customer service, scheduling, technical support, dealership operations, or service administration is preferred but not required. Winters Recreation values team members who bring a positive attitude, strong work ethic, reliability, and a willingness to learn and grow within the company.
Our Benefit package includes: Medical, Dental, and Vision coverage. Company-paid group life insurance for you and your family, 401(k) with company match, generous paid time off, holiday pay plus your birthday off with pay.

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