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Service Desk Associate Jobs in Minnesota (NOW HIRING)

Cyber Advisors is looking to add a Service Desk Analyst to our team. Cyber Advisors provides ... Experience working in an IT Support function or an Associate-level degree in related field.

Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every ...

Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every ...

Service Desk Analyst I

Saint Paul, MN · On-site

$50K - $60K/yr

Service desk analyst receives and handles requests for on-site and remote service, following agreed ... An associate degree in the field of business administration, computer science, or management ...

Service Desk Analyst I

Saint Paul, MN · On-site

$50K - $60K/yr

Service desk analyst receives and handles requests for on-site and remote service, following agreed ... An associate degree in the field of business administration, computer science, or management ...

Service Desk Analyst I

Saint Paul, MN · On-site

$50K - $60K/yr

Service desk analyst receives and handles requests for on-site and remote service, following agreed ... An associate degree in the field of business administration, computer science, or management ...

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Service Desk Associate information

See Minnesota salary details

$8

$19

$37

How much do service desk associate jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for service desk associate in Minnesota is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $23.32 per hour, depending on experience, location, and employer.

What are Service Desk Associates?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What are the key skills and qualifications needed to thrive as a Service Desk Associate, and why are they important?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What job makes $10,000 a month without a degree?

High-paying sales roles such as real estate brokers, software sales, or financial advisors can earn $10,000 or more monthly without a degree, often relying on experience, skills, and certifications. Additionally, skilled trades like certain construction or electrical work may reach similar income levels with experience and specialization.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, senior executives, or certain freelance professionals like surgeons, lawyers, or IT contractors with in-demand skills. These positions often require extensive experience, certifications, or a strong client base, and may involve project-based or hourly billing structures. Such high daily earnings are uncommon in entry-level or standard roles like Service Desk Associates.

Can I be a receptionist with no experience?

A Service Desk Associate role typically requires some technical knowledge and customer service skills, but many entry-level positions are open to candidates with no prior experience. Strong communication skills, a professional attitude, and basic computer literacy can help you qualify for such roles, and on-the-job training is often provided.

What is the role of a service desk associate?

A service desk associate provides technical support and customer service to users experiencing IT issues. They troubleshoot hardware and software problems, assist with system access, and document incidents using ticketing systems, often working in a help desk or support center environment. Strong communication skills and basic knowledge of IT tools are essential for this role.

What are some common challenges Service Desk Associates face, and how can they effectively manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in Minnesota? The most popular types of Service Desk jobs in Minnesota are:
What are popular job titles related to Service Desk Associate jobs in Minnesota? For Service Desk Associate jobs in Minnesota, the most frequently searched job titles are:
What cities in Minnesota are hiring for Service Desk Associate jobs? Cities in Minnesota with the most Service Desk Associate job openings:

Pet Care/Kennel Front Desk Associate

HIDDEN ACRES PET RESORT

Monticello, MN

$16 - $24/hr

Full-time

Posted 28 days ago


Job description

Benefits/Perks
  • Career Advancement Opportunities
  • Competitive Compensation
  • Fun Working Environment
  • Interact with Pets
Job Summary
Are you a pet lover with a passion for customer service? If so, wed like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy pet resort. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that Hidden Acres is a welcoming place. Pet experience preferred.
Responsibilities
  • Greet owners as they arrive
  • Check-in animal patients for their stays
  • Collect and confirm pet and owner information
  • Answer phones
  • Schedule, confirm, and cancel appointments
  • Process payments
  • Other administrative duties, as assigned
Qualifications
  • Excellent customer service skills
  • Effective communication with clients and coworkers
  • Comfortable working with a variety of animals
  • Proficient in Microsoft Office, scheduling software, and other technology (training available)