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Service Desk Associate Jobs in Rice, MN (NOW HIRING)

Country Inn and Suites

Night Auditor

Saint Cloud, MN

$16/hr

This role also prepares final reports for management and serves as a third-shift Front Desk Associate, delivering professional and courteous guest service. What You'll Do * Audit daily guest accounts ...

Sand Hospitality

Night Auditor

Saint Cloud, MN · On-site

$16/hr

This role also prepares final reports for management and serves as a third-shift Front Desk Associate, delivering professional and courteous guest service. What You'll Do * Audit daily guest accounts ...

Border States

City Desk Representative

Saint Cloud, MN · On-site

$17.25 - $22.25/hr

Provides customer service functions including, but not limited to, order entry, filling orders ... Assists with receiving, shipping and other warehouse associate functions, as required. * Ensures ...

Border States

City Desk Representative

Saint Cloud, MN · On-site

$17.25 - $22.25/hr

Provides customer service functions including, but not limited to, order entry, filling orders ... Assists with receiving, shipping and other warehouse associate functions, as required. * Ensures ...

Sand Hospitality

Night Auditor

Saint Augusta, MN · On-site

$17/hr

The Night Auditor also prepares final reports for management and acts as a third shift Front Desk Associate by providing professional and courteous guest service. SKILLS & KNOWLEDGE: * Must have the ...

Holiday Inn & Suites

Night Auditor

Saint Cloud, MN · On-site

$17/hr

The Night Auditor also prepares final reports for management and acts as a third shift Front Desk Associate by providing professional and courteous guest service. SKILLS & KNOWLEDGE: * Must have the ...

Sand Hospitality

Night Auditor

Saint Cloud, MN · On-site

$17/hr

The Night Auditor also prepares final reports for management and acts as a third shift Front Desk Associate by providing professional and courteous guest service. SKILLS & KNOWLEDGE: * Must have the ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Rice, MN

Service Desk Associate information

See Rice, MN salary details

$8

$20

$37

How much do service desk associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for service desk associate in Rice, MN is $20.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $23.56 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What cities near Rice, MN are hiring for Service Desk Associate jobs?

Cities near Rice, MN with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Rice, MN as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,705 per year, or $20.1 per hour.

Front Desk - Country Inn & Suites, St. Cloud East

Country Inn & Suites

Saint Cloud, MN • On-site

$14/hr

Full-time, Part-time

Re-posted 10 days ago

Job description

The Country Inn & Suites of Saint Cloud East is currently seeking friendly individuals who enjoy providing excellent guest service. The Front Desk associate’s primary responsibility is to ensure guest satisfaction by providing professional and courteous front desk service. The Front Desk Associate is also responsible for providing service that is efficient and effective as a means to maximize room revenue. Customer service experience is preferred, but not required.

Benefits:

The target pay range for this position is $13- $14 per hour depending on experience and qualifications.

This position offers both full-time and part-time opportunities with great flexibility. Some weekends or evenings may be required. Positions based in Illinois or Minnesota may be eligible for Earned Sick and Safe Time (ESST) or Paid Time Off (PTO) in accordance with applicable state and local laws.

We offer benefits to our full-time positions after eligibility requirements have been met.

  • Medical Coverage: We offer medical insurance plan options with reduced premium rates available.
  • Health Savings Account (HSA): Eligible employees may participate in a tax-advantaged HSA to support healthcare expenses.
  • Employee Assistance Program (EAP): Confidential support services are available to all employees and their immediate family members.
  • Paid Time Off (PTO)

Job Types: Full-Time

Schedule:

  • Evening shift
  • Day Shift
  • Weekends as needed

Work setting:

  • In-person

Work Location: In person

Other opportunities are available. Apply today!

Candidates offered employment must submit to a background check and drug test.

We are an E-Verify participating employer.

EOE M/F/Vet/Disability