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Service Desk Assistant Jobs in Minnesota (NOW HIRING)

Blick Art Materials

Retail Store Assistant Manager

Edina, MN · On-site

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide customer service at the Custom Services desk. * Assist the Custom Services production team as needed. * Partner with the General Manager to build and maintain relationships with key artists ...

Exos

Customer Service Manager

Minneapolis, MN · On-site

$20 - $26/hr

  • Medical

  • Life

  • Retirement

  • PTO

... * Assist members with purchases of center programs * Keep service desk clean and orderly and well-stocked with flyers, retail items, etc. * Update desk reference materials such as safety guidelines ...

Exos

Customer Service Manager

Minneapolis, MN · On-site

$20 - $26/hr

  • Medical

  • Life

  • Retirement

  • PTO

... * Assist members with purchases of center programs * Keep service desk clean and orderly and well-stocked with flyers, retail items, etc. * Update desk reference materials such as safety guidelines ...

Fleet Farm

Customer Service Lead

Mankato, MN · On-site

Responsible for managing the customer service desk and cash office operation * Conduct any cash office activities and outside cash handling improvement * Assist with all service desk activities ...

Fleet Farm

Customer Service Lead

Mankato, MN · On-site

Responsible for managing the customer service desk and cash office operation. * Conduct any cash office activities and outside cash handling improvement. * Assist with all service desk activities ...

TEKsystems

Desktop Analyst

Saint Paul, MN

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description SHIFT: 11am-7pm ONSITE Desktop/Service Desk Analyst will provide customer service and ... Strong problem solving and listening skills coupled with patience to be able to assist end users ...

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Service Desk Assistant information

What is the difference between Service Desk Assistant vs Help Desk Technician?

AspectService Desk AssistantHelp Desk Technician
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ are commonHigh school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentOffice or remote support; front-line customer serviceHelp desk or support center; troubleshooting technical issues
Employer & IndustryIT support teams in various industries, including corporate and governmentIT support roles in corporate, healthcare, and educational sectors
Search & Comparison IntentOften compared for entry-level IT support rolesRelated role with more technical troubleshooting responsibilities

The Service Desk Assistant primarily handles basic customer support and administrative tasks, while the Help Desk Technician focuses more on technical troubleshooting and resolving IT issues. Both roles require similar certifications and work environments, but Help Desk Technicians typically possess more technical skills and handle more complex problems.

What is a service desk assistant?

A service desk assistant is a support professional who helps users resolve technical issues, often providing assistance with hardware, software, and network problems. They typically work in IT support environments, using tools like ticketing systems and troubleshooting procedures to ensure efficient service delivery.

What are the most commonly searched types of Service Desk jobs in Minnesota?

The most popular types of Service Desk jobs in Minnesota are:

Service Desk Assistant jobs near you
Infographic showing various Service Desk Assistant job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Retail Store Assistant Manager

Blick Art Materials

Edina, MN • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Blick Art Materials rating

8.0

Company rating: 8.0 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

26th of 734 rated retailers

Job description

The Canvas...
Founded in 1911, Blick Art Materials is in its third generation of family ownership, and is the largest and oldest provider of art supplies in the United States.
At Blick Art Materials, our family owners and dedicated staff support the Visual Art Community by providing the widest selection of art supplies at the lowest prices. With extraordinary service and integrity, we strive to provide artists, educators, students, and our associates with the tools, assistance, and training they need to grow, innovate, and reach their creative potential.
Our Patrons - Customer Experience
By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Assistant Manager will lead their team to fulfil Blick's commitment to our customers, the Arts, and our local communities. Responsibilities include:
  • Increase sales volume, uphold customer service standards, develop and maintain customer relationships, making the store a key partner in the art community.
  • Ensure consistently high levels of customer experience by training on and setting experience standards in retail and framing.
  • Provide customer service at the Custom Services desk.
  • Assist the Custom Services production team as needed.
  • Partner with the General Manager to build and maintain relationships with key artists and art influencers.

The Studio - Operations & Standards
  • Maintain company POGs, display and signage compliance, cleanliness standards, and supply orders.
  • Direct and oversee the overall operations of the retail location.
  • Oversee all aspects of inventory.
  • Ensure compliance with all Loss Prevention and Safety measures, Company Policies and Procedures, and operational controls.

The Gallery Ledger - Sales Performance & Business Results
  • Communicate and maintain daily, weekly, and monthly sales goals for all associates.
  • Coordinate marketing programs at store level.
  • Understand and manage the financial well-being of the store using the annual budget and monthly Profit & Loss reports.

The Binder - Product & Brand Knowledge
  • Maintain knowledge of art and craft materials, including market trends, and custom framing order taking procedures.
  • Ensure store associates are trained and current on product knowledge and custom framing.

The Armature - Leadership & People Management
  • Train and coach store associates on all aspects of their role.
  • Shift supervision, including opening and closing the store, managing payroll, creating weekly schedule, staff tasks and duties assigned daily.
  • Interview candidates for open non-exempt associate positions.
  • Solve associate issues in partnership with other members of management.

Competencies:
  • Ability to work both independently and in a team environment.
  • Excellent communication skills.
  • Willing and able to work a minimum of two nights per work week. Must close Friday and Saturday a minimum of one weekend per accounting period, minimum of one Sunday per accounting period.
  • Availability to work flexible schedules including day/evening shifts, weekends and holidays as required by the needs of the business.
  • Regular attendance in accordance with the attendance policy.

Supervisory Responsibility:
  • The Assistant Manager directly and indirectly supervises personnel within their store location.

Physical Demands:
  • Must be able to lift and carry 50 pounds while using the appropriate lifting techniques and following all safety rules.
  • Prolonged walking, standing, and climbing ladders.

Travel:
  • Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

Qualifications:
  • High School Diploma, College preferred but not required.
  • One year of previous retail management experience or one year of employment with Blick.
  • Demonstrated superior sales performance throughout career.
  • Computer literate, including Microsoft Word and Microsoft Excel.

Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Pay Rate:
The pay range below is provided in compliance with state/city specific laws. This pay range applies to this location. Pay ranges may be different in other locations.
  • $20 - $24 per hour + Sales Incentives

Benefits Include:
  • Medical/Dental/Vision Insurance
  • 401K & Profit Sharing Plan
  • Incentive Bonus Plans
  • Paid Holidays & Paid Time Off
  • Paid Parental Leave
  • Short-Term/Long-Term Disability
  • Training Opportunities
  • Basic & Optional Life Insurance
  • Employee Discount

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