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Service Desk Assistant Jobs (NOW HIRING)

Avidan Med Spa

Desk Assistant

Boonton, NJ · On-site

Desk Assistant/Front Office Coordinator Alora Med Spa is seeking an enthusiastic, highly organized ... services. * Communication: Answer and manage a high volume of calls, emails, and text inquiries ...

Avidan Med Spa

Desk Assistant

Boonton, NJ · On-site

$16 - $18/hr

Desk Assistant/Front Office Coordinator. Location: Alora Med Spa - Boonton, NJ. Reports To: Spa ... services. * Communication: Answer and manage a high volume of calls, emails, and text inquiries ...

Avidan Med Spa

Desk Assistant

Warwick, NY · On-site

Desk Assistant Position at Avidan Med Spa Avidan Med Spa is seeking a diligent and responsible Desk ... Prep clients for their service. * Prep and clean rooms for clients. * Tasks include watering plants ...

University of Kansas

Student Desk Assistant

Lawrence, KS · On-site

$15.50 - $19.75/hr

Desk Assistants provide high-quality customer service while supporting administrative functions and maintaining facility security within a residence community. As the primary point of contact for ...

Turning Points

Front Desk Assistant

Bradenton, FL · On-site

The Front Desk Assistant plays an important role in welcoming and supporting clients and non-clients as they arrive for services. The Front Desk Assistant, working alongside Front Desk Staff, will ...

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How much do service desk assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for service desk assistant in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Service Desk Assistant vs Help Desk Technician?

AspectService Desk AssistantHelp Desk Technician
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ are commonHigh school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentOffice or remote support; front-line customer serviceHelp desk or support center; troubleshooting technical issues
Employer & IndustryIT support teams in various industries, including corporate and governmentIT support roles in corporate, healthcare, and educational sectors
Search & Comparison IntentOften compared for entry-level IT support rolesRelated role with more technical troubleshooting responsibilities

The Service Desk Assistant primarily handles basic customer support and administrative tasks, while the Help Desk Technician focuses more on technical troubleshooting and resolving IT issues. Both roles require similar certifications and work environments, but Help Desk Technicians typically possess more technical skills and handle more complex problems.

What is a service desk assistant?

A service desk assistant is a support professional who helps users resolve technical issues, often providing assistance with hardware, software, and network problems. They typically work in IT support environments, using tools like ticketing systems and troubleshooting procedures to ensure efficient service delivery.

What cities are hiring for Service Desk Assistant jobs?

Cities with the most Service Desk Assistant job openings:

What are the most commonly searched types of Service Desk jobs?

The most popular types of Service Desk jobs are:

What states have the most Service Desk Assistant jobs?

States with the most job openings for Service Desk Assistant jobs include:

Service Desk Assistant jobs near you
Infographic showing various Service Desk Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Desk Assistant

Avidan Med Spa

Boonton, NJ • On-site

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Desk Assistant/Front Office Coordinator

Alora Med Spa is seeking an enthusiastic, highly organized, and client-focused Desk Assistant to be the face and voice of our luxury medical spa in Boonton, NJ. This vital role is responsible for overseeing all front office operations, ensuring an exceptional client experience from greeting to checkout, and supporting our clinical team of aestheticians and injectors. The ideal candidate is detail-oriented, excels at multitasking, and possesses a passion for the aesthetic and wellness industry.

Key Responsibilities

Client Experience & Administration:

  • First Point of Contact: Warmly greet all clients and visitors, manage check-in/check-out processes, and ensure the lobby and refreshment areas are impeccable and welcoming.
  • Appointment Management: Expertly manage the appointment book, handle scheduling and rescheduling, and confirm all appointments for services.
  • Communication: Answer and manage a high volume of calls, emails, and text inquiries, providing professional and accurate information regarding all spa and medical services.
  • Client Records: Maintain strict confidentiality and accuracy when handling client files, consent forms, medical history, and personal information.

Financial & Sales Support:

  • Payment Processing: Process client payments, including handling cash, credit cards, gift cards, and managing flexible payment options (e.g., Cherry, Affirm, Klarna, Alle points).
  • Retail: Act as a product ambassador by proactively educating clients on our retail skincare lines and services, assisting with product sales, and meeting retail goals.
  • Billing: Manage deposit collection, late cancellation/no-show fees, and accurately close out daily transactions.

Office Operations & Inventory:

  • Coordination: Maintain seamless communication between the front desk and the clinical staff (Aestheticians, Injectors, Therapists) to ensure appointments run on time.
  • Stocking: Monitor and replenish office supplies, retail inventory, and client amenities (robes, towels, beverages).
  • Maintenance: Assist with light cleaning and organizing of the front desk area and common spaces to uphold the Spa's high-end image.
Qualifications
  • Experience: Minimum of 1-2 years of experience in a customer-facing role; experience in a medical spa, aesthetic practice, salon, or high-end retail environment is highly preferred.
  • Skills: Proficiency with scheduling software (Gloss Genius, Aesthetic Record) and Microsoft Office Suite.
  • Knowledge: Must be willing to learn and articulate a detailed understanding of medical aesthetic treatments (e.g., Microneedling, CryoSlimming, Botox) and the associated downtime and aftercare.
  • Personal Attributes: Exceptional phone etiquette, organizational skills, professional demeanor, and a proactive, problem-solving attitude.
  • Education: High school diploma or equivalent required.

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